Arcadia Publishing Reviews 

97
•
TrustScore 4.5 uit 5

4,7

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Beoordeeld met 5 van de 5 sterren

Abigail and her team went above and beyond to make sure our ad looked stunning and hit all the marks. We had some last-minute edit requests, and their diligent planning allowed enough time to make the... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

From inception to our final approval of the artwork, the Arcadia team has been fantastic! Thanks to John Lawrence for reaching out. Meeting with Paul Smith was rewarding. Abigail Cross has consistentl... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Arcadia Publishing have been great to work with, very good communication, with excellent follow up. Arcadia listened to our needs and made changes as needed. The finished product exceeded our expectat... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Darcy made this experience very enjoyable. She was helpful every step of the way, assisting with any questions or concerns I had during the design and configuring process. I appreciate the open minds... Toon meer

Bedrijfsgegevens

  1. Communicatieadviesbureau

Geschreven door het bedrijf

We pride ourselves on working with the world’s leading brands in the producing the quality marketing and sales promotional publications. We have an enviable reputation, having worked in over 20 countries worldwide in the production of unique property guides in a multitude of languages. Through the use of our specifically trained Designers and Content Managers we are able to provide luxury property specialists with support sales and marketing materials at absolutely ZERO COST. With experience in both luxury properties and prestigious global and regional brands, Arcadia is ideally positioned as a ZERO COST partner in providing you with these targeted marketing support materials, which both owner and agents love.


Contactgegevens

4,7

Uitstekend

TrustScore 4.5 uit 5

97 reviews

5 sterren
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4,7

Alle reviews

(97)

43 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

A Detailed Assessment of Arcadia Publishing Ltd Experience

I am writing to share our positive experience working with Arcadia Publishing Ltd. on our recent project.

The collaboration was smooth and thoughtful from start to finish. We had the pleasure of working alongside their team to create an artwork design that perfectly showcased our requirements.

Arcadia Publishing’s professionalism was impressive. They communicated clearly, met every deadline, and were highly receptive to feedback. They consistently offered solutions that strengthened the final product without compromising artistic integrity. Throughout the project, they maintained a positive, proactive attitude that made the experience genuinely enjoyable.

The final artwork was polished, striking, and expertly executed, capturing exactly what we had hoped for.

14 november 2025
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Antwoord van Arcadia Publishing

Thank you so much for taking the time to share such a detailed and thoughtful review.

It was a genuine pleasure to collaborate with you on this project. We’re delighted to hear that the process felt smooth and supportive throughout — our team is committed to delivering creative solutions while maintaining clear communication and respecting every deadline.

We’re especially pleased that the final artwork captured your vision so accurately. Feedback like this means a great deal to us and motivates our team to keep raising the bar.

We look forward to the opportunity to work with you again in the future!

Beoordeeld met 5 van de 5 sterren

GREAT SERVICE

10 november 2025
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Antwoord van Arcadia Publishing

Thank you for the great feedback! We're thrilled you had a positive experience — providing excellent service is always our goal. 😊

Beoordeeld met 5 van de 5 sterren

Quick

Quick, easy, & efficient thank you!

23 oktober 2025
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Antwoord van Arcadia Publishing

Thank you for your kind words! 😊
We’re glad you found the process quick, easy, and efficient — that’s exactly what we aim for.
We really appreciate you taking the time to share your experience!

Beoordeeld met 5 van de 5 sterren

Customer service feedback

With the advent of AI, customer service and human interaction appears to be waning for a lot of companies but not for Arcadia Publishing, from the very first contact to the completion of the advertisement the staff continued guidance and patience was of top notch quality.

4 september 2025
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Antwoord van Arcadia Publishing

Thank you so much for your kind words. We’re delighted to hear that you found our team’s guidance and support to be helpful throughout the process. At Arcadia Publishing, we pride ourselves on keeping that personal touch at the heart of everything we do, even as the world becomes more automated. It’s wonderful to know this made a difference for you, and we truly appreciate your feedback.

Beoordeeld met 1 van de 5 sterren

If I could give zero stars I would

If I could give zero stars I would. I am not the type to write a poor review, in fact, this is my first one. But after what our business experienced with this company, I think it's worth sharing how incredibly frustrated we are and to BEWARE with any type of "Advertising Campaign" they try to sell you. DONT DO IT.

We are a small business operating in Southern California. We were approached by the Arcadia Publishing sales team who sold us on a $10K brochure campaign for Berkshire Hathaway. It was expensive, and we had just expanded our business but it seemed like a great opportunity to showcase our company and the solutions we offer homeowners. They required the entire payment upfront which was interesting, but we did it. As the process continued, we noticed there were delays in getting the product delivered to the venue within the timeline they outlined. They kept telling us it was due to freight and shipping issues. A year later with no product, we find out the venue they sold the campaign for closed down and they frantically had to find another venue to take over. The issue is that this other venue was not in the location we were trying to advertise in and they never told us anything. As time went on, we became frustrated with the lack of transparency. I decided to call the new venue myself so we could get accurate information. The VP of the venue told me that his experience with Arcadia Publishing was horrendous. Not only did they harass them into taking over the project in which they didn't want in the first place, but when they received the product, they had printed it for a completely different city in a different county and had to redo it. All this to say that I was told that the campaign we spent $10K on, was sitting there collecting dust because the product was horrible and they didn't want their name on it. I reached out to Arcadia publishing for help because we wanted a refund, or some kind of effort to make it right. After pushing and pushing I was directed to someone who did their best to assist. When he brough it to Arcadia Publishing's COO, the COO shut it down and said they can't do anything and that was how we were responded to. When I told them that we were going to be left with litigation because this feels like a bait and switch, they forwarded me over to their attorney. When I asked the attorney for assistance, they ignored me. I have followed up several times and they are refusing to respond. So now we have contacted an attorney and are going to proceed with legal action since they have determined we have a strong case. It's just so unfortunate that we have to go through all of this with a $70M company who took advantage of a small business owner. Disgusting.

31 mei 2025
Review zonder uitnodiging
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Antwoord van Arcadia Publishing

Thank you for sharing your experience, and we’re truly sorry to hear how frustrated and disappointed you feel. This is certainly not the experience we want any of our clients to have.

We take feedback like this very seriously and would like the opportunity to review the details of your campaign to see how we can address your concerns. Please contact us directly at customer-services@arcadiapublishingltd.com so we can investigate this further and work toward a resolution.

Your experience matters to us, and we’d like the chance to put things right.

Beoordeeld met 4 van de 5 sterren

The magazines turned out very nicely

The magazines turned out very nicely, quality is great.

Jodie was very helpful throughout this process.

26 juni 2025
Review zonder uitnodiging
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Antwoord van Arcadia Publishing

Thank you for the lovely feedback! We're so pleased to hear you’re happy with the quality of the magazines. Jodie will be thrilled to know her support made a difference—she’s always happy to help!

Beoordeeld met 5 van de 5 sterren

Patience

Patience, trustworthy and details to customer service and satisfaction.

18 juni 2025
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Antwoord van Arcadia Publishing

Thank you for your kind words! We're glad you felt supported throughout the process. Providing patient, trustworthy service and focusing on the details is exactly what we strive for. We really appreciate your feedback!

Beoordeeld met 5 van de 5 sterren

Handled with Care

They handled everything with a sense of excellence and professionalism that gave me peace of mind throughout the process.

I truly appreciate the way Century 21 treated me, not just as a transaction, but as a person. That kind of service matters. InSPAration Cayman gladly recommend Century 21.

16 juni 2025
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Antwoord van Arcadia Publishing

Thank you so much for your thoughtful review. We're honored to have provided you with a smooth and respectful experience. It means a lot to know you felt truly cared for throughout the process. InSPAration Cayman's recommendation is deeply appreciated!

Beoordeeld met 5 van de 5 sterren

Professional and on point

very professional and on point, their work and fallowup are very welcoming . They provide a feeling of obligation to may you look great someone is always ready to guide you along the process . without hesitation I would recommend them to you and the world .Thanks Arcadia we at Cayman Handi Services LTD truly appreciate your work.

21 mei 2025
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Antwoord van Arcadia Publishing

Thank you so much for your kind words and recommendation! We’re thrilled to hear that you felt supported throughout the process and that our team made a positive impression. It’s been a pleasure working with Cayman Handi Services LTD, and we truly appreciate your trust in Arcadia. We're always here whenever you need us again!

Beoordeeld met 5 van de 5 sterren

Attention APARTMENT RENTERS

My experience was not an easy start but ended up being worth it. My building did not not allow me to have this in my apartment, due to the weight and the fact that I am on the 4th floor, please contact your building manager and ask before you purchase. (if you live on the 1st floor, I don’t see an issue). Shipping was going to be half the price of the machine $1100 to bring it to my place, of course this was before I knew I was not allowed to have it. I did ask, but I guess it was not clear the weight restriction. I ended up renting a storage unit in the garage of the building and let me tell you, it was ALL WORTH IT 😉. This machine is extremely smooth, it was a little wavily but It’s because I was not able to anchor to the floor, however, its fine enough for me. I have owned many home gyms, from Tonal to a $4k Inspire Ft2 and nothing has compared to how smooth this machine feels. Bottom line, if you rent, ask first. You won’t regret this purchase ;)

5 mei 2025
Review zonder uitnodiging
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Antwoord van Arcadia Publishing

Hi there, thank you for your detailed review—it sounds like you’ve had quite the journey! However, we believe there may have been a mix-up, as we’re a publishing company and don’t sell or distribute home gym equipment. You might want to double-check the company name and try reaching out to the correct business. Best of luck, and we’re glad to hear your experience ended on a high note!

Beoordeeld met 5 van de 5 sterren

Working with the staff at Arcadia was…

Working with the staff at Arcadia was pleasant. They walked us through everything, the books came out amazing we are so happy with them.

19 maart 2025
Review zonder uitnodiging
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Antwoord van Arcadia Publishing

Thank you for the lovely feedback! We’re so pleased you’re happy with the final books and that our team made the process smooth and enjoyable. It was a pleasure working with you!

Beoordeeld met 5 van de 5 sterren

Highly Recommend

Working with Arcadia Publishing was a fantastic experience. Their team exhibited exceptional professionalism, guiding me seamlessly through every stage of the publication process.

21 april 2025
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Antwoord van Arcadia Publishing

Thank you for the fantastic feedback! We’re delighted to hear you had such a positive experience and found our team professional and supportive throughout the process. It was a pleasure working with you!

Beoordeeld met 5 van de 5 sterren

We received good customer service and…

We received good customer service and follow up.

15 april 2025
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Antwoord van Arcadia Publishing

Thank you for your feedback! We're glad to hear you were happy with the customer service and follow-up. It was a pleasure working with you!

Beoordeeld met 4 van de 5 sterren

Great experience despite the miscommunication

There was some miscommunication at the beginning on what was required as it related to artwork. But once that was resolved, the team worked brilliantly on the proofs and delivered quickly.

14 april 2025
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Antwoord van Arcadia Publishing

Thank you for your honest feedback! We’re sorry for the initial miscommunication, but we're really glad to hear things came together smoothly once it was sorted. It’s great to know you were happy with the final proofs and turnaround time. We appreciate your patience and the opportunity to work with you!

Beoordeeld met 5 van de 5 sterren

Polished and Professional Guides!

Jodie and the entire Arcadia team were incredibly helpful and patient as we meticulously produced 5 guides in a short period of time for our company. They went as far to design some custom maps for us and the communication was amazing and always timely. I couldn't recommend them enough for the area guides they produced. The final product is well made, polished and professional. 5 stars!

2 april 2025
Review zonder uitnodiging
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Antwoord van Arcadia Publishing

Thank you so much for your wonderful review! We're delighted to hear that you were pleased with the guides and the overall experience. Jodie and the team thoroughly enjoyed working with you and are so pleased the custom maps and communication helped bring everything together smoothly. It means a great deal to know that you found the final product polished and professional. We truly appreciate your recommendation and look forward to any future projects together!

Beoordeeld met 5 van de 5 sterren
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Antwoord van Arcadia Publishing

Thank you for your fantastic feedback! We're delighted to hear that you appreciated our fast turnaround times and service. Providing prompt and excellent service is our priority, and we're thrilled to have met your expectations. We look forward to serving you again soon!

Beoordeeld met 5 van de 5 sterren

A Pleasurable and Easy Experience

Open communication, great at what they do. Nailed the graphic design with the first draft. Such a pleasure to work with everyone.

28 februari 2025
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Antwoord van Arcadia Publishing

Thank you for your kind words! We’re delighted to hear that you had a pleasurable and easy experience working with our team. Clear communication and delivering high-quality designs from the start are things we take great pride in, so it's wonderful to know we met your expectations.

We truly appreciate your support and look forward to working with you again in the future!

Beoordeeld met 5 van de 5 sterren

very helpful and great response time

Arcadia Publishing was very helpful in processing my requests. And they did so without any delay.

18 februari 2025
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Antwoord van Arcadia Publishing

Thank you for your kind words! We're thrilled to hear that you had a great experience with Arcadia Publishing. We always strive to provide fast and helpful service, and it's wonderful to know that we met your expectations. If you ever need assistance again, don't hesitate to reach out!

Beoordeeld met 4 van de 5 sterren

Communication is key and they did a…

Communication is key and they did a great job!

10 februari 2025
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Antwoord van Arcadia Publishing

Thank you so much for your kind words! We couldn’t agree more—communication is key, and we’re thrilled to hear we delivered a great experience for you. We truly value your feedback and look forward to working with you again in the future!

Beoordeeld met 5 van de 5 sterren

Wonderful Experience and Customer…

Wonderful Experience and Customer Service!

3 februari 2025
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Antwoord van Arcadia Publishing

Thank you so much for your kind words! We're delighted to hear you had a wonderful experience with us. Providing great customer service is our top priority, and we truly appreciate your support. If there's anything else we can do for you, don't hesitate to reach out!

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