Archer Diesel Reviews 

18
•
TrustScore 3.5 uit 5

3,4

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Bedrijfsgegevens

  1. Automaterialenwinkel

Geschreven door het bedrijf

Premium remanufactured diesel injectors, fuel pumps, and components for all major vehicle makes. Genuine Siemens, VDO, Bosch, Denso, and Delphi quality with free UK delivery and fast same-day dispatch. Find your high-performance diesel parts.


Contactgegevens

  • North West Unit 110, Compass Industrial Park, L24 1YA, Liverpool, Verenigd Koninkrijk

  • archerdiesel.co.uk

3,4

Gemiddeld

TrustScore 3.5 uit 5

18 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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3,4

Alle reviews

(18)

18 reviews in de afgelopen 12 maanden

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Beoordeeld met 1 van de 5 sterren

Avoid this company at all costs!

Avoid this company at all costs!! Not even worthy of a 1 star. My son purchased an injector from them which came wrong, couldn’t get hold of any uk numbers, so managed to find the company in germanys number, rang them got speaking with a lady that didn’t really know what was what and couldn’t put me in touch with a person in the uk and said she couldn’t deal with it and put the phone down on me. Then managed to get another uk mobile number, rang that and got a txt saying in a meeting deal with customer services. My son managed to get it sorted over email, sent the wrong injector back, at my son expense after they found it was an error on their part. Waited nearly a week for the replacement injector which turned up today, only for this 1 to be wrong. Wrong codes on the injector and completely wrong numbers to code it in which is on a printed sticker inside the box. Don’t know if they’ve done this deliberately again or what. Will be sending the 2nd wrong 1 back and getting a refund. Shocking company. Numbers on the website don’t even ring or anything. Stay well clear.

7 oktober 2026
Review zonder uitnodiging
Logo Archer Diesel

Antwoord van Archer Diesel

Dear customer,
Thank you for your detailed feedback. We are very sorry about the repeated issues with the injector reference, coding information and the communication with our team.
We understand your frustration, especially after returning the first incorrect injector at your own expense and then receiving another incorrect replacement. We take this matter seriously and will review the complete case, including the replacement and the coding information provided.
Our customer service team will contact you to clarify the situation and find an appropriate solution.
Kind regards,
Archer Diesel Team

Beoordeeld met 5 van de 5 sterren

postage was a bit slow but deposit…

postage was a bit slow but deposit refund and quality product highly recommended

24 september 2026
Review zonder uitnodiging
Logo Archer Diesel

Antwoord van Archer Diesel

Dear customer,
Thank you very much for your positive feedback and recommendation.
We are pleased that you were satisfied with the quality of the product and the prompt deposit refund. We also appreciate your comment regarding the delivery time and will take it into consideration.
Thank you for your trust and support!
Kind regards,
Archer Diesel Team

Beoordeeld met 1 van de 5 sterren

was misold the wrong injectors says…

was misold the wrong injectors says online bosch sent my old ones to them received a total different set called aldi and now expecting a refund with them not responding at all

17 september 2026
Review zonder uitnodiging
Logo Archer Diesel

Antwoord van Archer Diesel

Dear customer,
Thank you for sharing your feedback.
We are sorry to hear that you are dissatisfied with the handling of your case. We take your comments regarding the injectors sent, the exchange process, and the communication seriously.
In cases involving returned core parts and replacement injectors, the process needs to be checked carefully using the order details and internal records to clarify the situation.
We would like to review your case and assist you accordingly. Please provide your order number so that we can check the details of your request and the current status.
Kind regards,
Archer Diesel Team

Beoordeeld met 1 van de 5 sterren

Archer Diesel are not a reliable company

Archer Diesel claim to be a UK based company, what they fail to tell you is the parts are sent from Germany.
They claim to despatch same day if you place your order before 3pm, this doesn’t happen.
The only number available on the website is a mobile number which they do not answer or return calls. They don’t respond to emails adequately or seem to understand what they’re being asked either.
I definitely would not use Archer Diesel again

7 september 2026
Review zonder uitnodiging
Logo Archer Diesel

Antwoord van Archer Diesel

Dear customer,

Thank you for sharing your feedback.

We are sorry to hear that your experience did not meet your expectations regarding delivery times and communication. We understand that clear information and responsive support are important to our customers.

We would like to clarify that our products are supplied through our European logistics network, which allows us to provide a wide range of parts and efficient delivery options.

We take your comments regarding communication and order handling seriously and will review the points you have raised to continue improving our service.

Kind regards,
Archer Diesel Team

Beoordeeld met 5 van de 5 sterren

Quick good service

Quick good service. Very good customer service instant response via email 👌👌

3 september 2026
Review zonder uitnodiging
Logo Archer Diesel

Antwoord van Archer Diesel

Dear Valued Customer,
Thank you for your kind words and shopping with us.

Archer Diesel Team

Beoordeeld met 1 van de 5 sterren

This is the second time I bought a fuel…

This is the second time I bought a fuel injector from them and one can not read the dam code. I specifically asked for the code to be able to be read. I had the same problem the first time. I paid for the good in good faith and I expect the item to be able to be readable or the code to calibrate the injector to the car. So no I’m not at all happy and if for some reason it can’t be calibrated I will be contacting trading standards as the item was sent Emerging parts in Liverpool.

9 september 2026
Review zonder uitnodiging
Logo Archer Diesel

Antwoord van Archer Diesel

Dear customer,

Thank you for your feedback.

We are sorry to hear that you are experiencing difficulties with the code reading and calibration of the injector. We take your comments seriously, especially since you mention having experienced a similar issue previously.

We would like to review your case and check the details of the injector and the supplied code to find the best possible solution. Our goal is to ensure that our customers receive the necessary information and support for a successful installation.

Please contact our support team with your order details so we can investigate your case further.

Kind regards,
Archer Diesel Team

Beoordeeld met 5 van de 5 sterren

Order #A1201D

Order #A1201D. Ordered refurbished diesel injectors for my Volvo V50. It now runs like it did when it was new. The customer service is excellent. Thank you.

1 september 2026
Review zonder uitnodiging
Logo Archer Diesel

Antwoord van Archer Diesel

Dear Valued Customer,
Thank you for your kind words and shopping with us.

Archer Diesel Team

Beoordeeld met 5 van de 5 sterren

Bought a fuel injector and part was…

Bought a fuel injector and part was great, came quickly and a very easy transaction. Sent my old part back to them and got my £40 refund back as stated.
All very easy and would definitely use them again and would definitely recommend.

31 augustus 2026
Review zonder uitnodiging
Logo Archer Diesel

Antwoord van Archer Diesel

Hello,

Thank you very much for your positive feedback and recommendation.

We are delighted to hear that you are satisfied with the quality of the injector, the fast delivery and the smooth ordering process.

We are also pleased that the return of your old part and the refund were completed without any issues.

Thank you for your trust and support. We will be happy to assist you again with your future orders.

Kind regards,
Archer Diesel Team

Beoordeeld met 5 van de 5 sterren

Fantastic company

Fantastic company
New injections work great and quick refund for my old ones. Highly recommend 👍🏻

12 augustus 2026
Review zonder uitnodiging
Logo Archer Diesel

Antwoord van Archer Diesel

Dear Valued Customer,
Thank you for your kind words and shopping with us.

Archer Diesel Team

Beoordeeld met 4 van de 5 sterren

supplied injector was faulty

supplied injector was faulty , they said would send a replacment then no answer to emails or phone
after a few email exchanges they did send a replacment but by which time as i had not heard anything i got the garage to get there own, which was alot more monny
To be fair to Archer they did then get on the case and aplogised for the lack in comunication and paid the labour for fitting the injector that was faulty so can only asume they had a mess up somwhere which dose happen but paid to put there problems right

19 augustus 2026
Review zonder uitnodiging
Logo Archer Diesel

Antwoord van Archer Diesel

Dear Valued Customer
We are extremely sorry you encountered this issue with our company.
If you check your email you will see that we sent you a replacement for the faulty injector and shared the tracking number with you. You will receive it in a short time. Meanwhile we kindly ask you to reconsider your review. Thank you for your understanding.

Archer Diesel Team

Beoordeeld met 1 van de 5 sterren

Is it even a real company?

Item never arrived.
Was sent from Germany for some reason?
They do not reply to emails!
Just noticed a negative review posted minutes before this too.
Scammers!

20 augustus 2026
Review zonder uitnodiging
Logo Archer Diesel

Antwoord van Archer Diesel

Hello,

Thank you for your feedback.

We are sorry to hear that you experienced an issue with the supplied injector and that you feel you did not receive the expected follow-up from our team.

We take such situations seriously and would like to review what happened regarding the replacement process and communication history.

Please provide us with your order number so that we can check your case and assist you accordingly.

Kind regards,
Archer Diesel Team

Beoordeeld met 1 van de 5 sterren

One of the worst companies I’ve dealt…

One of the worst companies I’ve dealt with been trying to get in contact for 3 weeks and nobody will reply absolute joke have cars waiting and these lot have no care in the world stay away I dread to think what would happen if you had a issue with your items

22 augustus 2026
Review zonder uitnodiging
Logo Archer Diesel

Antwoord van Archer Diesel

Hello,

Thank you for your feedback.

We are sorry to hear that you have had difficulties reaching our team and that your experience has not met your expectations. We understand your frustration, especially if vehicles are waiting and you need a quick response.

We take your comments seriously and would like to review what happened with your communication history to understand the situation.

Please provide us with your order number so that we can check your case and assist you as quickly as possible.

Kind regards,
Archer Diesel Team

Beoordeeld met 1 van de 5 sterren

ordered four injectors for my 2009…

ordered four injectors for my 2009 Mercedes C-Class from Archer Diesel. I had them professionally fitted by a reputable garage, but the garage called me back and told me that the injectors were faulty. As a result, my car was shaking badly and not running properly.

I tried calling Archer Diesel, but their phone was switched off. I also emailed them, and they replied saying they would replace the faulty injectors. However, they never sent the replacements and have since failed to resolve the issue.

I have wasted my money and time dealing with this company. Based on my experience, I would not recommend buying from Archer Diesel because they do not take responsibility for faulty products or provide proper customer service.

24 juni 2026
Review zonder uitnodiging
Logo Archer Diesel

Antwoord van Archer Diesel

Hello,

Thank you for your feedback.

We are sorry to hear about the difficulties you experienced with your order and understand your frustration regarding the vehicle issues, the replacement process and the communication.

We take such situations seriously and would like to review your case in detail to understand what happened and the current status of the replacement request.

Please provide us with your order number so that we can check your file and assist you accordingly.

Kind regards,
Archer Diesel Team

Beoordeeld met 5 van de 5 sterren

I was looking for a quality replacement…

I was looking for a quality replacement diesel injector and came across this company. The remanufactured unit was in excellent condition, fitted perfectly, and has been performing flawlessly since installation. The quality is on par with much more expensive alternatives, and the price offered outstanding value. Dispatch was quick, the packaging was secure, and the whole ordering process was straightforward. I wouldn't hesitate to use them again for diesel parts in the future.

8 juli 2026
Review zonder uitnodiging
Logo Archer Diesel

Antwoord van Archer Diesel

Hello,

Thank you very much for your positive feedback.

We are pleased to hear that you are satisfied with the fast delivery, packaging, product quality, and competitive pricing. We are also glad that the injector was installed successfully and is working perfectly.

Thank you for your trust and recommendation.

Kind regards,
Archer Diesel Team

Beoordeeld met 5 van de 5 sterren

Good price and service, happy to recommend

Ordered an injector for Nissan Juke on Friday morning with estimated delivery of Tues, was with me Mon morning. Well packaged and it works with no coding required. Looks to be a tidy well built unit. Very happy with service and will use again. and the price was way cheaper than similar units on ebay etc.

6 juli 2026
Review zonder uitnodiging
Logo Archer Diesel

Antwoord van Archer Diesel

Hello,

Thank you very much for your positive feedback.

We are pleased to hear that you are satisfied with the fast delivery, packaging, product quality, and competitive pricing. We are also glad that the injector was installed successfully and is working perfectly.

Thank you for your trust and recommendation.

Kind regards,
Archer Diesel Team

Beoordeeld met 5 van de 5 sterren

10/10

Absolutely fantastic service. Had a issue with my injectors on my 2.0 Passat found this company online ordered and received them within 3 days. Cars running like a dream and old units sent back.

Cannot thank you enough for your exceptiona service

6 juli 2026
Review zonder uitnodiging
Logo Archer Diesel

Antwoord van Archer Diesel

Hello,

Thank you very much for your positive feedback.

We are pleased to hear that you are satisfied with the fast delivery, packaging, product quality, and competitive pricing. We are also glad that the injector was installed successfully and is working perfectly.

Thank you for your trust and recommendation.

Kind regards,
Archer Diesel Team

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