Overall good experience however the UPDATE CHART button CLEARs the CART. Also advertised on the webpage that AUS shipping free on orders over $175.00 - I was charged $70 shipping for regional NSW.... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
Took a little bit of time to get but with covid hitting everyone understandable. Made one call and they were great to talk with and also emailed me with an update with what was happening with my ord... Toon meer
Bedrijf heeft geantwoord
Great experience with the purchase and Archford website. Prompt dispatch. Ordered Fri morning, delivered Monday afternoon from VIC to QLD. Even got a connection request from one of the company’s direc... Toon meer
We purchased some washable masks on line. The price was good, website easy to navigate. The communication was excellent and we were kept up to date as they were dispatched. All really good. They arr... Toon meer
Bedrijfsgegevens
- Bouwgereedschap leverancier
- Elektrische apparatuur leverancier
- Industriële apparatuur leverancier
- Mijnbouwbedrijf
- Energiecentrale materiaal leverancier
- Steigerbouwer
Geschreven door het bedrijf
Archford distributes a range of safety and compliant identification products such as DuraLabel printing systems, allowing you to print your own custom safety labels on site or in house. Floor marking & Wayfinding tapes. Tapes that are designed for the harshest environments. Industrial inspection tags and signs, and a comprehensive range of electrical lockout/tagout products.
Contactgegevens
FY30, 73 Assembly Drive, 3175, Dandenong South, Australië
- 03 9013 7291
- sales@archford.com.au
- archford.com.au
4,6
Uitstekend
119 reviews
Zo gebruikt dit bedrijf Trustpilot
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Antwoord van Archford
Hi Shane,
We're sorry to hear that the green reflective tape you bought from us didn't matched your expectations. The reflective tape we have is a darker one than usual, but I also think the image shows that (pls see attached link).
https://www.archford.com.au/collections/reflective-tape/products/green-class-1w-ultra-high-intensity-reflective-tapes?variant=44362838573246
We have a 14-day return policy, so we are more than happy for you to send it back and receive a full refund. Just contact us on sales@archford.com.au and we will organise that straight away.
Regards
Jonas
Antwoord van Archford
Hi Cait,
Thank you for the 5 star review. We really appreciate it. Glad to hear that you're happy with your purchase.
Regards
Jonas
Easy ordering process and delivery was…
Easy ordering process and delivery was very prompt. Items were of good quality, we will continue to order through ARCHFORD
4 september 2024
Antwoord van Archford
Glad to hear that you're happy with your purchase. Thank you for the great review. Looking forward to see you shopping with us in the future.
Jonas
Safety Tags
Website was easy to navigate and tags were sent out and received very quickly. Very impressed with the service and will definitely be using again.
30 augustus 2024
Antwoord van Archford
Hi Lucy,
Happy to hear that you had a good shopping experience with us. Thank you for the great review.
Jonas
Antwoord van Archford
Hi Geoff,
Thank you for shopping with us. Happy to hear that you had a good experience. Looking forward to see you back shopping with us in the future.
Regards
Jonas
Always very prompt
Always very prompt , helpful assistance provided to all our queries specially with Rachel Kirby . Excellent service all the time
30 juni 2024
Antwoord van Archford
Hi Maria,
Thank you for the great review. I'll let Rachel know about your review. She is valuable team member and will be delighted to hear this. Thanks for shopping with us.
Cheers
Jonas
Amazing service
Amazing service, I'm in WA. Placed the order on Thursday morning, received them Thursday afternoon. Still scratching my head as to how this happened.
13 juni 2024
Antwoord van Archford
Hi Steve,
Happy to hear that you had a good shopping experience from us. We sent your order from our WA warehouse instead of our other warehouse in VIC. That's why you received it so quickly.
Thanks for the great review and we look forward to see you again in the future.
Regards
Jonas
My first time using Archford
My first time using Archford and extremely happy with the ease of ordering, very fast delivery, resources they provided and the fantastic customer service from Rachel. Highly recommend to any other company looking for good quality safety gear.
13 mei 2024
Antwoord van Archford
Hi Steve,
Thank you for the great review. Happy to hear that you had a positive shopping experience with us.
Regards
Jonas
Fast Delivery & great corispondance
14 mei 2024
Antwoord van Archford
Hi Darren,
Thank you for the great review. Glad to hear that you had a good shopping experience with us.
Cheers
Jonas
Antwoord van Archford
Hi Mike,
Thank you for the great review. Looking forward to see you back in the future.
Regards
Jonas
We paid express shipping and it is…
We paid express shipping and it is expected in a week when it said 2-3 days
16 april 2024
Antwoord van Archford
Hi Anais,
I'm sorry to hear that you had a bad experience with us. I can see that you placed your order on Wednesday 17th April. We shipped this the same day from Melbourne with Australia Post Express. Shipping with Australia Post Express can take 1-5 Business Days (which we mention at the checkout) depending on where you're located. I can see that it was delivered to Cairns on Tuesday 23rd April. So it took 6 days. 95% of our orders are delivered on time, but sometimes things happens and some orders might get delayed. Unfortunately that is out of our control.
I hope to see you back in the future and give us another go.
Regards
Jonas
Ease of ordering and fast delivery.
4 maart 2024
Antwoord van Archford
Thanks Mark for the great review. We're happy to hear that you had a good shopping experience with us.
Cheers
Jonas
Antwoord van Archford
Hi Barrie,
Thank you for the great review and ongoing support. Looking forward to see you back shopping with us in the future.
Regards
Jonas
Equipment functioned as expected
Equipment functioned as expected , was a quick turn around at the speed of time. THX!!
9 februari 2024
Antwoord van Archford
Thank you Ng'unyura for the great review. Glad to hear that you had a good shopping experience with us. Looking forward to see you back in the future.
Regards
Jonas
Antwoord van Archford
Hi Bradley,
Thank you for the 5 star rating. Glad to hear that you had a good shopping experience with us. Looking forward to see you back in the future.
Cheers
Jonas
easy and fast
7 februari 2024
Antwoord van Archford
Hi Nigel,
Thank you for the 5-star review. Happy to hear that you had a good experience shopping with us. Looking forward to see you back in the future.
Cheers
Jonas
Professional Service
Very professional and efficient service. Sales agent explained multiple options, and had our delivery completed in 2 days.
Thank you,
30 januari 2024
Antwoord van Archford
Hi Steve,
I'm glad to hear that you had a good experience shopping with us. Thank you for the great review. Looking forward to see you back shopping with us in the future.
Cheers
Jonas
Not very express.
Materials were ordered on 9th January and express delivery paid for. Was called and told some materials not in stock. Fair enough but still 1 week to receive materials that were in stock after paying for express shipping. Called to say we had moved premises and a change of address. followed instructions told on phone but remaining materials have still been sent to old address. Not that we have received them yet! This is not the first time that items are displayed as being in stock when they aren't and the delivery times are always poor. I have paid less for express shipping for larger items from WA to QLD and received them quicker?
8 januari 2024
Antwoord van Archford
Hi Stuart,
I'm sorry to hear that you had a bad experience ordering from us. I've had a look at your order and I can see that we contacted you regarding us missing 3 packets of red inspection tags of your order of 5 red packets, 4 yellow packets, 3 blue packets and 3 green packets. We explained the situation and apologised for the missing items. We agreed on us sending the items we had in stock and send the backorder items when they arrived to us. We had TNT picking up your order on the 10th January from Melbourne VIC and this was delivered to you on the 12th January. The remaining items was sent out on the 16th January and delivered to the new address on the 19th.
Our express shipping is with Australia Post (1-5 Business Days) and we can't really control that.
I hope to see you back ordering with us again in the future.
Regards
Jonas
easy too deal with
27 november 2023
Antwoord van Archford
Hi Steve,
Glad to hear that you're happy with your experience shopping with us.
Cheers
Archford Sales Team
items came very quick
items came very quickly was not expecting that
was very easy to order my items
item was what was shown online
thankyou
kerry old bar 2430
23 november 2023
Review zonder uitnodiging
Antwoord van Archford
Thank you for the great review. Glad to hear that you're happy with your purchase. Looking forward to see you back in the future.
Regards
Jonas
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