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Bedrijfsgegevens

  1. Schoenenwinkel
  2. ook in
  3. Schoenengroothandelaar

Geschreven door het bedrijf

We sell distinct hand made dress shoes for men Our shoes are made to order by artisans in Jordan based on classical timeless design which make each shoes a distinct masterpiece


Contactgegevens

3,2

Gemiddeld

TrustScore 3 uit 5

19 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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3,2

Alle reviews

(19)

11 reviews in de afgelopen 12 maanden

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Beoordeeld met 1 van de 5 sterren

I didn't even meant to give the 1 star…

I didn't even meant to give the 1 star rating. After waiting over 4 weeks for the delivery, I contacted the company to ask for a cancellation. No luck on that! The shoes finally arrived packaged in some 1970's Pierre Cardin shoe boxes. There was actually a dead roach in one of the boxes. Not one of the 3 pairs of shoes I ordered fit properly. They were all way too small and couldn't go onto my feet. I immediately contacted Arconya and asked for a shipping return label to exchange or refund for $470 worth of shoes. It has now been 3 weeks and still no response. Wow, how unprofessional and they are obvious scammers. What a disgraceful display. The website clearly states to contact them for a return set-up. Nothing, nothing, nothing, not even a word to try and help resolve the issue! I am totally disappointed, and dissatisfied, with Arconya scammers.

29 oktober 2026
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Not true to the size

The brand does not sell what they claim, I ordered a shoe size that should have fit me but the shoe was pretty much 1-2 size small and when I wrote them an email, I was never heard back from them. It’s a fraud company and I would never do business with them in future.

28 november 2025
Beoordeeld met 5 van de 5 sterren

I regret that I did not come earlier

I regret that I did not come earlier. Such good shoes with top quality leather and a reasonable price. I bought two shoes so far and I’m already picking my next shoes. Customer service was amazing and helpful. Delivery took a while, close to a month, but the shoes feel comfortable and well made.

10 december 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Top tier leather Quality

I always value quality over anything else, and they never failed to surprise me every time with their top tier Quality, bought 2 shoes so far, and I'm already picking my next shoes, not to mention their amazing customer service, very professional and helpful, Arconya will always be my go to business when I'm looking for high quality genuine leather shoes.

10 november 2024
Review zonder uitnodiging
Beoordeeld met 2 van de 5 sterren

Dissatisfied..

Online I found other prior customers that claim this website resells cheap shoes and sells three times more expensive. I also had a negative experience with this company and it’s unprofessional customer service and cannot say for certain if this claim is true. However, I found their sister brand (Ashour shoes) that people have claimed to be a major scam website on TrustPilot along with other websites. I only realized this too late when I already had purchased a pair of boots from Arconya. I found the shoes to be very much plastic-like (might be leather but not like leather shoes I’ve ever seen or smelt) and too small, but they initially kept denying and claiming “my order is marked as fraudulent”.
I was finally issued a 30% refund since I was not able to mail the shoes all the way to Italy, as I was not provided with a return label. Im still left greatly dissatisfied with the boots and the fact they are a few sizes too small- size is not their issue BUT they did not accept this as a valid reason for a free and complete return apparently. For this reason, I will not be purchasing from them again and I hope they stop reaching out to me.

23 oktober 2024
Review zonder uitnodiging
Logo Arconya

Antwoord van Arconya

Hello there. as previously mentioned, the shoes delivered are 100% leather. Your order was marked with a "high risk of fraud" badge so we had to proceed carefully.

We are not associated with any other business. Arconya is an independent business that was started by the help of Ashour Shoes in the past (which is a legitimate business as well) but has since been operating separately.

You have requested a return as soon as the order arrived claiming that it is not as described, The size guide is clearly displayed on multiple pages of the website to help customers in picking the correct one. We do provide free returns in the case of damage or the if the item was not as described. For customer remorse or other reasons the return is paid for by the customer, or we can offer up to a 30% refund and you get to keep the item.

Beoordeeld met 5 van de 5 sterren

Very good shoes

Very good shoes
I never heard of this brand before I guess they are new but their quality is actually impressive, I may get another pair soon.

30 januari 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Best shoes

Arconya.com is a shoe haven! The variety is impressive, and the quality is unmatched. My recent purchase not only looks stylish but feels incredibly comfortable. I'm a customer for life!

14 december 2023
Review zonder uitnodiging

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