Arden University - Leeds Reviews 165

Laura has been very helpful and caring she was thefirst staff of the University I met with has been so helpful towards my situation am so grateful with everything word and not express how much she was patience with me.
Kind regards

I’d like to give special thanks to Shreya from the student support team for their outstanding help. Shreya communication was always prompt and reassuring, which made a stressful situation much easier to manage.

I’m truly grateful for her help and would highly recommend Shreya to any student needing support.

Surprisingly good student support, whatever issue I have it gets promptly sorted. Last one Shreya sorted in less than 24 hours.

No help whats so ever just tell you they can't help and to go and look at forms. Never think that someone might be having serious difficulty. Refuse to give any letter and then ask for a review. What a cheek
Dealt with the same person before and it's like she can't be bothered. Just got another email from sherya offering no help just links. Apparently they are not trained to deal with student who want help due to mental crisis. When you ask for a call back they just send further links. Scam

Laura as really helpful from student support I’m having issues with receiving my student finance and I might get kicked out my apartment because of it and she was very empathetic

Ananya been very helpful all the time polite listen to you and try to solve your problem

This university has been great for me, as a mature student needing help juggling childcare, my neurodivergence and my child’s neurodivergence, going back to university would have been impossible without the support of the staff from Arden University Leeds. Special thanks to the student support team and Freddy for the help.

I recently contacted the Student Support team regarding my timetable and medical situation. Although our communication was via email, the response was clear, professional and understanding.
Lily took the time to explain the process and next steps, and I felt supported during what can be a stressful time at the start of university. I appreciate the helpful and respectful communication.
Thank you for the support.

Today I interacted with Summayyah. She is brilliant, very skilled, friendly and efficient. Problem solved in 5 minutes and all the questions were answered in a professional manner.

Freddie answer all my questions and thoughts this really help me to understand what to do next thank you

Teesha was very helpful with me not being able to attend my induction

Teesha from Student support(Leeds Campus ) has helped me with positive vibe and with appropriate support and guidance

They withdrew me from course because I field my assessment and they talk me to apply for different university I try many different universities and they won’t accept me because of my credit score I’m trying to appeal again

Jack Willson had helped me out with everything I needed really appreciate it THANK YOU!!

Hello Laura
Thank you for your support and for responding promptly. I appreciate the help and the clarifications I received.

No support with wellbeing. I have a health condition and there is no help or support what so ever. Really disappointed. Would not recommend if you have any mental or physical health issues. Even if you are up to date and passed all your assignments still wanted to be present when in pain. The wellbeing team was no help whatever no point them having a wellbeing team

Freddie was really kind and helpful and help me resolved the timetable.I had issues with the morning lessons due to my work as well and I found a quiet challenging attending to lessons and he straight away answered to my email and send me a form to complete and he informed me that by Monday next week I will definitely receive a notice about the form being approved or not.
Thank you so much for your help Freddie

I had a discussion with Freddie. He was very supportive and helpful. I had all the help and information I needed; I have been given all info I needed. I wish all people working in student support to be as good as Freddie.