ArOmis Aromatherapy Reviews 193

This company has exquisite products and impeccable customer service. I’ve been using my diffuser so long that I have had to buy multiple replacement parts (mostly because I’m a parent and my small children break stuff). This thing just keeps on going! High quality. Every time I’ve needed something replaced they send it out to me so quickly. No hassle. Thank you ArOmis!

I was fortunate enough to be gifted a diffuser. I have since purchased an extra decanter as well as oils. I absolutely love this product!! So clean and easy!

So far so good! When you call - somebody answers right here in the USA! He was very informative and answered all my questions. Product arrived quickly, is beautiful and works well!

Great price on replacement part; very fast shipping!

Great product, EXCELLENT Customer service!!!

We love the diffusers and use them every day. The oil blends are wonderful too

Website is easy to navigate and products are well described. How-to videos clearly show how to figure out and resolve issues and clear up questions.

They sell a number of 'refurbished' parts at excellent markdowns. I bought a 'refurbished' bottle and couldn't find anything wrong, no scratches, nothing. Could it be they cleaned a bottle a customer couldn't clean and returned under warranty?

I had a problem with the diffuser base and plug that would not work. I called and they shipped out a new one that day. A return label was supplied to ship the non-working one back at no charge to me. I will definitely do business with ArOmis again.

I started buying Ravensara because of measles outbreak, but I used it all during Covid out break and even now flu season. You were my reliable source! Thank you! I appreciate you!

Received my replacement motor very promptly and was able to install it easily with the video guide. The motor is great and my diffuser works well again.

My experience was excellent! It was timely and completely solved my problem at an affordable price. Thank you Jonathan.

I like the fact that you have videos on how to setup, operate, and maintain the diffusers. Unlike other sources of diffusers, you offer replacement parts on your diffusers. For example, if your air pump goes bad, a replacement is available and, you have a video on that. Who else does that!?

Both refinished glass placement reservoirs were broken on arrival. When attempting to get support, I felt as if representative was expressing doubt regarding legitimacy of my claims. Like dude, it’s 20 flipping dollars! The time I spent writing the e-mails to support was worth more than that! I don’t care about money, but about principles and quality. I have had original device for over a year and have had to replace these glass pieces at least twice. I know they are breakable. It was still worth it to replace them periodically, but not if they break before first use! My motor was also failing at this time, which may have contributed to breakage as I was having to manipulate the devices to test motor. Regardless, I have probably spent at least 200 bucks on this diffuser and parts over the past year. Additionally, I have wasted my time in troubleshooting it. I’m done wasting my time or money for a product too delicate to perform its task just to be met with disbelief when I request warranty support.

My replacement caps were dispatched quickly. Happy to have my diffuser working again.

Communicating a minor concern regarding my order was easy with direct and timely communication with the owner.

expediting orders quickly and giving excellent customer support

Great products, helpful support and prompt delivery. By the way, I’ve been a customer for 5 years.

I just bought my 3rd diffuser. I love the concentrated fragrance that fills my space vs water diluted with the old style! And it’s so Very easy to use! I learned to use a compressed can of air
( typically used for cleaning electronics) to unclog any particle that might be in my essential oil that clogs the dispenser… squirt a little air and whalllaaa…works every time. Eazy peazy!
I love how the l oil can be directed.. really love everything about it. Thank you for offering this product!