Artico Interiors Reviews 1.169

Good chair, delivered promptly

Good products and quick delivery

Easy to buy, great product, good communication

I ordered the sunset bar on the 4th October 2025, I was told I would receive delivery around 15th November. I heard nothing. At the end of November I e mailed chasing up a date for delivery, I then received a text saying it would be delivered on the 24th Dec. I took the 24th December off work, to be here to receive delivery.
I receive a text on the 23rd Dec saying I would receive my delivery on the 7th January 2026, no apologies, no explanation. I wasn’t happy. I phoned the company and spije one to someone in the showroom and promised me I would get a call from customer service. I received a text from customer service saying they tried to call me and would call back. I never heard from anyone.
I received my delivery on the 7th Jan. I unpacked the box , and the cabinet is faulty. The doors are not aligned and the right door doesn’t close properly. I sent an email with a video showing the faulty cabinet. I
asked for them to order me a replacement, they agreed saying they would receive a new shipment the next week and they would be in touch with me to arrange delivery.
Today is the 25th January and I’m still waiting for. Date for delivery.
Very disappointed with the service. I love the look of the furniture on the website, and was planning of purchasing more pieces for my whole home.
I wouldn’t recommend this company , after the way I’ve been treated.
Regards
Sarah Nicola Harris

Fantastic furniture lovely price furniture arrived fantastic would recommend.Fantastic.

Love the drinks cabinet now going to buy the tv unit

beautiful table and side and coffee tables. Great service, communication and help. I changed the order several times and it was always received well and promptly amended. Additional information information requests and questions responded to quickly

It was definitely worth the wait! We love our new chest, the quality and design is perfect. My only quibble is the absence of communication from Artico Interiors to keep us informed on delivery timings and delays.

I’ve ordered from Artico before and been more than delighted. Unfortunately this time the item arrived damaged after waiting 4 months for it to arrive (hold up at customs). The outer box was in perfect condition, so was either packed damaged or suffered a stress fracture by the door hinge during transportation. Obviously not the fault of Artico and something that couldn’t have been foreseen. Artico dealt with it very promptly and positively.

The customer service is 5 star rated could not fault this company . We ordered a dining table and coffee table both products were excellent value and very pleased with the design and the quality of products.
We highly recommend this company .

Good quality. I ordered 2 cabinets - Solid Mango Wood Highboard Black 100 cm and Sunset Handcrafted Solid Mango Wood Black Sideboard 177 cm. I am happy with both. Exactly what I imagined. They arrived with a very slight delay, although I expected them for Christmas. I was a little worried because I read in many reviews that they are quite late with deliveries, but it is understandable around Christmas. I am already considering ordering again.

Lovely product Easy to assemble Did have a washer missing but not vital and easy to substitute
Probs with delivery weather not company orientated but good communication of the problems and clear delivery protocols

Sunset mango bar cabinet delivered with damage. The delivery guys seemed very organised in taking photos to add to the file and to feed back to Artico. I also called them to reinforce the issue but have heard nothing in over a week. This is adding insult to injury as the cabinet was ordered in September, was delayed twice and then delivered 4 1/2 months later damaged. If you can find what you like elsewhere I would urge you to do that as there is no customer service to speak of here.

Let's start of with a 5 Star Review for the product.
It looks amazing, it fits perfect, it came built. Fantastic.
What led me to provide 3 stars was the experience of buying from this supplier and the delivery. I ordered on the assumption that it would be delivered 15th November. I ordered the second week in October, Notification email followed confirming.
On the 15th November, I was checking the website, and noticed the delivery date on the product page was 15th December, I emailed to ask if there was tracking information, it took 3 days to reply to say - yes, your order is due to be delivered 15th December, we're sorry and it will be 100% with you before Christmas. I wasn't hugely concerned as they had promised it would be here. 15th December, I emailed again, and they replied after a day saying, no, it's now going to be January.

I was offered a paltry £20 refund, but not really happy with that either to be fair.

Just to reiterate though, the product itself is stunning.

My highboard arrived in absolutely perfect condition and brilliantly packaged. It’s gorgeous.

The lead times are long and it is probably worthwhile keeping in touch with the team if you see it change as that doesn’t necessarily mean your actual delivery has changed - potentially a little confusing as they do direct you to the website to check delivery however it is is a gorgeous piece of furniture and really happy with it and the customer service received.

Absolutely great service, beautiful well made furniture, contac with customer service very easy, quick responds and very good at resolving issues. I would highly recommend this company

Came damaged

I absolutely love the coffee table, truly a unique piece, excellent quality and very good service. Highly recommend!

Absolutely stunning piece of art I’m delighted with it