Ordering process was easy and I liked that you could select each product to create a specific hamper. It was for a birthday gift and being able to select each product ensures that nothing will be wast... Toon meer
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I ordered a build your own box as a gift for my Auntie. She was greatly impressed with the product, and I was of the selection. All communication was great I knew exactly when it had been prepared a... Toon meer
There was a very good selection of items to choose from so I enjoyed the process. The recipients were very happy with their hamper so all in all it was a very positive experience!
Excellent ordering experience and very easy to navigate. Was kept informed on the status of the order and delivery right the way through. This is a great independent hampers business with excellen... Toon meer
Bedrijfsgegevens
- Cadeauwinkel
- Bedrijfscadeau leverancier
- Eten, drinken en tabak
- Voedselproductenleverancier
- Cadeaumandenwinkel
Geschreven door het bedrijf
Artisan Deli Market, nestled in Sussex, breathes new life into the gifting industry with its innovative and customer-focused approach. Established in 2020, we began our journey as a passionate deli with a vision: to offer extraordinary artisan products that delight the senses. Today, we are proud to present a bespoke range of food and drink gift hampers, offering our customers an opportunity to give unique and thoughtful gifts. Our hampers are filled with handpicked, taste-tested items, promising an unforgettable gastronomic journey with every gift. We empower our customers to express their creativity through fully customizable hampers or they can opt for our carefully curated, ready-made options. Our commitment to quality extends to our packaging as well. We go the extra mile to remain forest-neutral by using fully sustainable packaging materials and by planting trees to offset any additional usage. The respect we have for our planet is woven into the fabric of our business. Artisan Deli Market is also widely recognized for its exceptional customer service. Our advanced system ensures prompt human responses to all queries. We help guide our customers in their hamper selection process and keep them informed about their order's journey. With an energetic, young, and disruptive team leading the charge, Artisan Deli Market is far from your conventional gifting company. We continuously challenge ourselves to push boundaries and set new standards in the gifting space. Choose Artisan Deli Market and join us in redefining the art of gifting.
Our Promise:
Geschreven door het bedrijf
- Punctuality, Our Commitment
- Choose your delivery date and rest easy knowing your hamper will arrive as scheduled.
- Eco-Packaging, Always
- Sustainably-sourced, forest-neutral packaging with every order - for a greener planet.
- Taste-Tested Quality Assured
- Every product in our hampers is handpicked and tasted to ensure an extraordinary gastronomic experience.
- Tailored to Delight
- Customizable hampers to perfectly reflect your taste, filled with exquisite artisanal products.
Punctuality, Our Commitment
Named Day Delivery
Contactgegevens
Artisan Deli Market, Kendal House, Victoria Way, RH15 9NF, BURGESS HILL, Verenigd Koninkrijk
- 01273 102712
- hello@artisandelimarket.co.uk
- artisandelimarket.co.uk
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An excellent service
Really excellent service, I’d left it late to order easily online, but they were super responsive by phone and guided me through what was still available and basically did the leg work for me. Thank you to the lady who took my order so patiently.
Best hamper Ive ever bought as a gift
Best hamper Ive ever bought as a gift, thank you 😊
Amazing service
Amazing service. Great communication. Recipients delighted with product.
Perfect! ⭐️⭐️⭐️⭐️⭐️
What a fab experience!
Communication was spot on throughout. I ordered about 4 weeks in advance, selected my own box and handpicked the contents from a great selection at good prices.
The hamper was delivered in perfect condition by DHL on my selected delivery date, and the recipients were thrilled with everything.
A fantastic hamper company, I’ll definitely use them again and would recommend in a heartbeat to anyone looking to create and send a custom food hamper.
⭐️⭐️⭐️⭐️⭐️
Overall very impressed
I really liked that I could chose which products I wanted in the hamper.
I made a mistake with the delivery address, I emailed them and it was corrected immediately.
I think I got the hamper 2 days after ordering.
Really impressed with everything
Fantastic product and service.
Fantastic product and service.
Variety, quality and something for everyone
Good selection of items and like the box option (vs wicker basket). Something for everyone - makes a great family Christmas gift. I did request a delivery on a specific date, but this wasn't taken into account and delivered earlier than I'd wanted, but as nothing in the hamper perishable, not a huge issue.
Excellent 😀
Able to customise what you wanted in the hamper and was delivered when they said it would be with proof of delivery. Excellent service and would use them again !
They were thrilled with this hamper
This was a Christmas gift for my elderly Aunt and Uncle and I know it arrived safely, tracking was excellent and really helpful. I know they were both thrilled with it and quickly stored the fresh food in the fridge. This is my third year of ordering from this company and I made an error this time but it was swiftly rectified by the customer services team.
Great choice for my hampers
Great choice for my hampers, updated throughout in terms of delivery, arrived on requested day, recipients report being really pleased with their gift.
Good website and easy to assemble the…
Good website and easy to assemble the hamper. Fast delivery with tracking info. The only reason I am not giving a 5 is that I didn't receive the goods to know what they were like as it was a gift!
Simple order process
Simple order process, and great selection of products. I had to order for family with specific dietary requirements, and the process couldn’t have been more pleasurable.
Easy to order
Easy to order. Delivered on time and recipient extremely pleased with goods.
Wonderful hamper
Ease of order, ease and response time of the support team when I added an incorrect address. Variety and quality of product
Recipient very happy with gift !
Excellent Presentation
Hamper received on time. Excellent packaging and products look great, not yet tried.
Good choice of products
Good products, but delivered a day early (the recipient works M-Fri) so I requested a Saturday delivery. Fortunately the box arrived quite late on Friday afternoon (DHL) and the recipient was home. They were delighted with the contents, so I am pleased. Thank you for your overall service.
Reliable service and quality
Fast, reliable delivery and satisfied recipients. Can definitely recommend.
Middling product and a bad checkout experience
If you're planning to order from these people be EXTRA careful with your delivery options around Christmas! I placed an order for delivery on December 23rd but because their checkout defaults to the faster delivery date it was delivered at the beginning of December.
I contacted customer service to ask why, and was given a stroppy response that they "had told me twice" that the delivery would be quicker than I wanted. It turned out that during checkout you have to specifically select the more expensive option to choose a set date rather than accepting the default option which will overwrite whatever date you chose.
Sloppy website aside, the product isn't special. Most of the goods in it can be found at Waitrose, M&S or the Selfridge's food hall - there's nothing particularly artisan here. It's handy for branding options and for putting a number of different products in one hamper without having to shop around but this experience will absolutely be my last.
First rate produce delivered exactly on…
First rate produce delivered exactly on the date specified.
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