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Lees wat reviewers zeggen

Beoordeeld met 4 van de 5 sterren

The canvas was perfect fitted perfectly where I wanted it. Great quality. On this order the delivery was not as good as previously it took a bit longer and had 2 days when it was supposed to be deli... Toon meer

Beoordeeld met 5 van de 5 sterren

Fabulous art work. Exactly as displayed on the website. Excellent quality. This is my second purchase from Art Print shop. After receiving a 20% discount i have just ordered a third print. Great compa... Toon meer

Beoordeeld met 5 van de 5 sterren

So happy with my canvas, it’s bold and the colours are fantastic and quality is high. Very good value, free delivery and great customer service. Communication with company was excellent, and a query w... Toon meer

Beoordeeld met 5 van de 5 sterren

We are very happy with our artwork from Art printshop, the heart print by Jo Gough represents a significant life event and the gratitude we have for a special person whose gift gave a second chance. T... Toon meer

Bedrijfsgegevens


Contactgegevens

4,7

Uitstekend

TrustScore 4.5 uit 5

163 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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Heeft 100% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 2 weken

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4,7

Alle reviews

(163)

109 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Very happy with canvas

So happy with my canvas, it’s bold and the colours are fantastic and quality is high. Very good value, free delivery and great customer service. Communication with company was excellent, and a query was answered very fast, within an hour. Would highly recommend and would use again.

16 juni 2026
Review zonder uitnodiging
Beoordeeld met 4 van de 5 sterren

Good customer service.

Good customer service.

The print was well packaged and arrived on time and without any damage. The colours on the print are excellent and match the colours shown online. I was expecting a better quality frame and backing, but the one advantage here is that the item is very light in weight.

27 mei 2026
Beoordeeld met 5 van de 5 sterren

The canvas and frame are very good

The canvas and frame are very good. Your choice of carrier - not so! Fed ex delivery was not delivered on the day stated - and then delivered to an incorrect address- although it said I’d signed for it - makes me reticent to do another order due to the carrier - not the actual art

28 mei 2026
Beoordeeld met 4 van de 5 sterren

No customer service Number to call.Pictures are great.

Pictures are great.. but so difficult and frustrating not being able to talk to anyone !!?
Im sorry but I have to have a direct Customer Service on the Telephone... I will and canNot deal with a company that cant provide this basic Service.

Being a private and contract Interior designer and designing showhomes.. I found the deliverys frustrating and didn't know what, when or if anything was arriving .. when you are on site I cant always do emails I NEED to have a good Talk to Someone ?? about what is arriving... There's no warning and I only have a Short window of 2 days to take in delivery's.
It is not fair on the Site Manager or staff to take in my delivery's, and it has taken a lot more effort and time in cost, on this occasion.

2 juni 2026
Logo Artprintshop

Antwoord van Artprintshop

Hi there,

Thank you for your review and we're delighted to hear that you're pleased with the artwork.

I'm sorry to hear that you found the delivery process frustrating. As a small family-run business, we provide support via email, which allows us to respond quickly (usually within the hour) and efficiently and keep a record of delivery updates.

That said, we understood the time-sensitive nature of your project and, on this occasion, I personally contacted you by telephone from my mobile to help coordinate the delivery when this was requested. We also provided regular updates throughout the process and did everything we could to ensure the order arrived within your available delivery window.

We appreciate that managing deliveries on active projects can be challenging, and we're always happy to assist where possible. Should you place an order with us again in the future, please feel free to get in touch and we'll be happy to discuss the best way to support your project requirements (via telephone when we can if this is your preferred method).

Thank you again for your order and feedback.
Regards
Anita

Beoordeeld met 5 van de 5 sterren

Wonderful picture

Wonderful picture.
Arrived well packaged and on time.
Have used Art Print Shop several times and thoughrouly recommend.

28 mei 2026
Beoordeeld met 4 van de 5 sterren

First Purchase from this Company

Beautiful 2 pictures bought for my guest bedroom,one however was not checked for quality control and had not been assembled correctly,the print wasnt in the frame correctly and the board that forms the back of the frame was clearly warped
i did manage to reassemble the print and frame but its clear that it wasnt checked before being shipped

29 april 2026
Logo Artprintshop

Antwoord van Artprintshop

Hi Paul,

I’m really sorry to hear that one of your pictures arrived in this condition. Thank you for bringing it to our attention and for sharing the photos.

From what we can see, it may have been damaged in transit, but either way, your order should have arrived properly assembled and in perfect condition. I completely understand your disappointment.

I’ve emailed you directly so we can put this right with a replacement. We’d really like the opportunity to resolve this for you and make sure you’re happy with your whole order.

Kind regards,
Anita.

Beoordeeld met 1 van de 5 sterren

They use FedEx for the delivery who are…

They use FedEx for the delivery who are absolutely useless. Their website is completely useless. Attempted delivery once and shipped it back to the sender. Printshop couldn’t work out where my picture was so they sent me another. Had to stay in all day and wait. No option to change delivery date or put a safe place on. Unfortunately won’t use again for this reason.

28 april 2026
Logo Artprintshop

Antwoord van Artprintshop

We’re very sorry that your original delivery experience with FedEx was frustrating. Whilst the vast majority of our deliveries arrive without issue, we completely understand how disappointing it is when a parcel is unexpectedly returned to sender.

As soon as we became aware of the problem, we arranged and dispatched a replacement immediately, and we’re pleased this arrived quickly and that you were happy with the product itself.

We are continuing to investigate with FedEx why the original parcel was returned, as this is highly unusual. We always want our customers to receive both excellent products and a smooth delivery experience, and we appreciate your feedback.

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