ArtToFrames Reviews 

600
•
TrustScore 4 uit 5

4,2

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

I was able to work directly with an Art To Frames associate to place an order for nine framed pieces for a gallery show. They ensured that every dimension and specification was correct. The pieces arr... Toon meer

Beoordeeld met 4 van de 5 sterren

Easy to order. Great delivery time. The matte picture frame glass was scratched, but we changed the orientation so that it didn't show. Really disappointed because it was covered with a protective... Toon meer

Beoordeeld met 3 van de 5 sterren

Ordered from here 2x now and while the frames and nice and reasonably priced, the matte has been the wrong size consistently. It comes 1/4 inch smaller on either side which makes for gaps (meaning the... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I’m so impress with this beautiful frame! I couldn’t believe the price! I was glad that it didn’t come assembled. So much cheaper to ship it in pieces. It was super easy to put together and it was sur... Toon meer

Bedrijfsgegevens

  1. Fotolijstenwinkel
  2. ook in
  3. Decoratie- en interieurwinkel
  4. Posterwinkel

Informatie afkomstig van verschillende externe bronnen

Preserve all your life's important moments with custom frames online with Art To Frame's great collection of online frames. Call us today at 718-788-6200.


Contactgegevens

4,2

Goed

TrustScore 4 uit 5

600 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,2

Alle reviews

(600)

518 reviews in de afgelopen 12 maanden

Een review schrijven
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Beoordeeld met 4 van de 5 sterren

On my initial introduction to…

On my initial introduction to ArtToFrames, the first batch of five frames one had the glass broken. I contacted them and sent pictures and they immediately sent a new glass. Thanks for your response and 10 great frames.
Regards,
David Nice

11 september 2026
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Antwoord van ArtToFrames

David, we’re sorry one of the first five frames arrived with broken glass, but we’re glad our team was able to respond quickly and send a replacement. It’s great to hear the rest of your frames have worked out so well. Thanks for giving us the opportunity to make it right.

Beoordeeld met 5 van de 5 sterren

First order came damaged they replaced…

First order came damaged they replaced it no problem and everything’s fine

11 september 2026
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Antwoord van ArtToFrames

We’re sorry the first order arrived damaged, but we’re glad the replacement process went smoothly and that everything is now as it should be. Thanks for giving us the opportunity to make it right.

Beoordeeld met 3 van de 5 sterren

Good quality frame, mat wrong size

The mat was not the right size & so I still can’t hang my art - it was off by like 2cm the entire way around.
The frame is good quality and arrived quickly. It looks as advertised.

15 september 2026
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Antwoord van ArtToFrames

We’re glad you’re happy with the quality of the frame, but we’d like to clarify the mat sizing. The size entered on the order was an image size of 42.75 x 24.5 inches, and as noted on the product page, checkout, and order confirmation, the mat opening is cut approximately 1/4 inch smaller to hold the artwork securely, resulting in an opening of roughly 42.55 x 24.25 inches. If the opening you received differs significantly from those measurements, please email your order number and a photo showing the measurements to cs@arttoframe.com and we’ll gladly review it.

Beoordeeld met 5 van de 5 sterren

Lice Art to Frames

Lice Art to Frames. Excellent Service and fast delivery. Decently would recomend. I have ordered before and will again .

20 september 2026
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Antwoord van ArtToFrames

Kathy, we really appreciate you coming back to us. We’re glad the service and fast delivery continue to make for a good experience, and it means a lot to know you’d recommend us and order again.

Beoordeeld met 5 van de 5 sterren

EXCELLANT very good to put together

EXCELLANT very good to put together, I would buy again!!!!!

20 september 2026
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Antwoord van ArtToFrames

Mary, we’re glad everything was easy to put together and that you’re happy with the finished result. It’s great to hear you’d order from us again.

Beoordeeld met 5 van de 5 sterren

Great customer support and end result…

Great customer support and end result was perfect. I love my piece. It arrived in perfect condition via UPS. I had requested extra packing seeing as some customers were complaining about receiving damaged packages.

10 september 2026
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Antwoord van ArtToFrames

Judith, we’re glad the extra care with the packaging helped your piece arrive in perfect condition and that you’re so happy with the finished result. We also really appreciate your kind words about our customer support. Enjoy your new piece!

Beoordeeld met 5 van de 5 sterren

This company is top notch

This company is top notch ! They had an odd size that I needed and they got it shipped out in one day and it was here with 3 days . It’s perfect !

20 september 2026
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Antwoord van ArtToFrames

We’re glad we had the unusual size you needed and could get it on its way so quickly. It’s great to hear the frame arrived within just a few days and turned out perfectly. Thanks for sharing your experience with us.

Beoordeeld met 5 van de 5 sterren

I ordered a frame that came in a large…

I ordered a frame that came in a large box with no padding, and it was broken.
I immediately text Art to Frame, and they said they would send a new frame out tomorrow and they did.

9 september 2026
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Antwoord van ArtToFrames

Deb, we’re sorry the original frame arrived broken, but we’re glad our team was able to respond right away and get a replacement sent out the next day. When something arrives damaged, we’ll always do our best to take care of it quickly. Thanks for giving us the opportunity to make it right.

Beoordeeld met 1 van de 5 sterren

BE CAREFUL OF THE UNAUTHORIZED UPCHARGES THEY SLIP IN!!!

I have ordered with them in the past without incident but today, they slipped an unauthorized upcharge in shipping into the order, at the penultimate step, without getting permission, and after quoting the order with the lower-priced shipping option. This kind of deceptive practice is unethical! I composed an email directly to them to let them know that wasn't appreciated and whaddya know, their system rejected the email!! WOW. So now AI is screening their customer service emails and not permitting them to even see notes from unhappy customers! The Emperor has no clothes! Disgusting! I am really disappointed.

23 september 2026
Review zonder uitnodiging
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Antwoord van ArtToFrames

We reviewed the order and confirmed that it received our default shipping option, which is the lowest-priced shipping method our website offered for for your order or any order. The shipping amount charged was the rate presented during checkout. We always want our pricing to be clear before an order is submitted, and we stand by the shipping charge applied to this purchase.

Beoordeeld met 3 van de 5 sterren

Paid extra for hanging hardware that…

Paid extra for hanging hardware that was supposed to be installed but that didn’t happen.

16 september 2026
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Antwoord van ArtToFrames

Mathew, we’re sorry the hanging hardware you paid for was installed incorrectly. I see you started a conversation with CS and we will have this handled directly with you. Thank You.

Beoordeeld met 5 van de 5 sterren

Outstanding! …

Couldn't have asked for a better experience that exceeded my expectations. Beautiful work arrived seamlessly at my door! Thank you!

18 september 2026
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Antwoord van ArtToFrames

Steven, we’re delighted the finished piece exceeded your expectations and arrived seamlessly. Thanks for the kind words about our work.

Beoordeeld met 5 van de 5 sterren

Would definitely recommend

I was skeptical about ordering a piece of glass online and being able to get it in one piece. Not only was it in one piece, but it arrived very quickly. It was extremely well packed. I would definitely recommend Art to Frames and order from them again.

17 september 2026
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Antwoord van ArtToFrames

We’re glad the glass arrived quickly, safely, and so well protected. Shipping glass can certainly feel like a leap of faith, so it’s great to hear the packaging gave you a positive experience. We really appreciate your recommendation.

Beoordeeld met 5 van de 5 sterren

Very pleased with everything

Very pleased with everything: quality of the wood frames, prices, packaging and shipping, email notices on the progress of my order.

17 september 2026
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Antwoord van ArtToFrames

We’re glad you were pleased with the wood frames, pricing, packaging, and shipping. It’s also great to hear the order-status emails kept you informed along the way.

Beoordeeld met 5 van de 5 sterren

Love the color.

Love the color

16 september 2026
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Antwoord van ArtToFrames

We’re glad you love the color. Thanks for taking a moment to share your feedback with us.

Beoordeeld met 5 van de 5 sterren

Beautiful final product

We were a bit worried as the web site acted a little wonky while we were trying to design. (E.g., product in cart would look off, but then we weny back, the design looked fine - ? We tried Chrome and Firefox, same result.) But our framed collages came out beautiful, and just what we designed. Packaged meticulously, and arrived without a scratch.

2 september 2026
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Antwoord van ArtToFrames

We’re glad the framed collages came out beautifully and arrived without a scratch. We also appreciate you mentioning the issues you experienced with the design tool in both Chrome and Firefox. That’s helpful feedback, and we’re happy the finished pieces ultimately matched what you designed.

Beoordeeld met 5 van de 5 sterren

Easy to order

Easy to order, easy sizing, many choices. Came when expected.

10 september 2026
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Antwoord van ArtToFrames

We’re glad the sizing and ordering process was easy, that you had plenty of choices, and that everything arrived when expected. Thanks for sharing your experience.

Beoordeeld met 5 van de 5 sterren

Quality and Quick

Quality and Quick! I have ordered 7 custom frames from Art to Frame and they have always been ahead of the scheduled delivery date and also amazing quality. The prices are unheard of the variety and quality you get! 10/10 recommend

2 september 2026
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Antwoord van ArtToFrames

We really appreciate you choosing us for seven custom frames. It’s great to hear they’ve consistently arrived ahead of schedule and that you’ve been happy with the quality, variety, and pricing. Thanks for the recommendation.

Beoordeeld met 5 van de 5 sterren

It fit perfect!

It fit perfect!! And looks amazing!!

16 september 2026
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Antwoord van ArtToFrames

Leann, we’re glad the frame fit perfectly and looks amazing. Thanks for sharing this with us.

Beoordeeld met 4 van de 5 sterren

The inner mat barely covered my 9 x 24…

The inner mat barely covered my 9 x 24 painting. It took a while to get it set to make sure it was all under the mat. It did not leave any play for adjustment. The frame is nice , The acrylic glass was great and the mats were nice, just cut a bit bigger than planned.

15 september 2026
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Antwoord van ArtToFrames

June, we’re glad you were happy with the frame, acrylic, and mats overall. We’re sorry the inner mat opening left so little room to position your painting comfortably. We appreciate you pointing this out and are glad you were ultimately able to get the artwork set properly.

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