ascentcycles.com Reviews 3

I bought their cell phone holder. I found it to be flimsy and it obstructed use of the home button and camera lens. I asked to return it and was told to send it to an address in Sweden. Their location is in Wyoming and the item was sent from Vernon California. The cost to ship the item to Sweden was multiples of the cost of the item so that didn’t make sense. They offered me a paltry 15% discount. Despite their satisfaction guarantee, beware of where they may tell you the return location for which you will need to pay the freight costs.

I purchase the Ascent bike seat ands I was skeptical at first. But, after installing and riding, I began to TOTALLY enjoy bike riding again!! I am 70 and have been riding for about 20 plus years. Mountain bike, mostly road and back road riding. GREAT SEAT!!

Made a $500 “parts” order and got a confirmation email form their billing service. Several days later, after having to reach out to them, they told me some fraud alert story and to email photo ID and credit card. Done! Have to reach-out again after no reply - now they need a “selfie” with my ID. Whole deal is feeling shady- cancelled my order! SHOP ELSEWHERE!