Handy to top up my gift voucher and being able to just scan the screen of my phone to use this payment method... it feels as if I'm using a digital wallet... considering the impossibility of using one... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
Customer Services people at AsdaGiftcards were brilliant. Special mention and thanks to Tina C who sorted out my errors post-ordering. My friend received his gift card from me thanks to her help and... Toon meer
Bedrijf heeft geantwoord
Easy to do and got sent to my friends email very fast Shame about your website not able to food orders when it comes to payment always a issue and your customer services on the phone needs training... Toon meer
Bedrijf heeft geantwoord
After a few weeks trying to get gift card sorted trying to get my £250 back that disappeared off card still no response from asda...the reply i got on trustpilot was sorry contact our fraud team...i... Toon meer
Bedrijf heeft geantwoord
3,8
Goed
2K reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 98% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Why can't you buy giftcards in store?
It's a shame you can't buy the giftcards in-store. I had to help a lady in her 80s who wanted to send a gift card to her daughter. She'd been to her local ASDA but couldn't purchase a giftcard. When she came to buy it online, she couldn't verify her bank card as she only has a landline and she was receiving help at a community centre. Why make it so difficult for people?
27 maart 2026
Antwoord van asdagiftcards.com
Hi Becky, thank you for taking the time to leave a review. We are sorry to hear your frustration on this matter. We have gift cards stocked in all of our stores. Please do not hesitate to reach out if you require further support. Best wishes, Libby
Antwoord van asdagiftcards.com
Hi Mr Ashdown, we're sorry you had payment issues. We appreciate your feedback and will look into this right away. Best wishes, Libby
Fast access to code
I got my code via email within the minutes i paid for it. It was super easy .no problems at all.
27 maart 2026
Antwoord van asdagiftcards.com
Hi Mrs Mannan, we're happy to hear that you had a super easy experience and received your code promptly! We appreciate you taking the time to share your positive feedback with us. Best wishes, Libby
Antwoord van asdagiftcards.com
Hi John, we're happy to hear that our platform is easy to use and helps you save for Christmas. Thank you for your positive feedback! Best wishes, Libby
Great I couldn’t remember pin I bought…
Great I couldn’t remember pin I bought them and laid
21 maart 2026
Antwoord van asdagiftcards.com
Hi there, we're happy to hear that you had a great experience! We appreciate you taking the time to share your positive feedback with us. Best wishes, Libby
Antwoord van asdagiftcards.com
Hi Pearl, we're glad you found it easy to purchase last-minute gifts online. Thank you for your positive feedback; we appreciate your time. Best wishes, Libby
Yeah nothink much
13 maart 2026
Antwoord van asdagiftcards.com
Hi there, thank you for taking the time to leave a review. We are pleased to hear you are happy with the service provided. Best wishes, Libby
Antwoord van asdagiftcards.com
Hi Robert, we're happy to hear that you received your item promptly via email. Thank you for your positive feedback; we appreciate it! Best wishes, Libby
Antwoord van asdagiftcards.com
Hi Patricia, we are sorry to hear your frustration on this matter. We would strongly recommend contacting Report Fraud whereby, they will be able support further. Best wishes, Libby
Was using them then suddenly they…
Was using them then suddenly they stopped allowing me to use them
17 september 2025
Antwoord van asdagiftcards.com
Hi Andrew, thank you for taking the time to leave a review. We are sorry to hear your frustration on this matter. Please do not hesitate to reach out using our contact us form on our website, whereby our team will be able to support you further. Best wishes, Libby
Inconsistent experience
I have always rated the giftcards website, used it for years with no issues.
Unfortunately, the last few months it’s been so hit and miss as to whether or not I’m able to top up cards, and it’s really disappointing. I’m always told the same thing when I contact customer service - try different cards, wait 48h. I’ve tried multiple cards and Apple Pay and it won’t work. I’ll continue to top up my card to where I want it for Christmas this year, but I’m honestly debating going elsewhere going forward.
27 maart 2026
Review zonder uitnodiging
Antwoord van asdagiftcards.com
Hi Amy, thank you for taking the time to leave a review. We are sorry to hear your frustration on this matter. We always aim to deliver a great experience and are disappointed when we do not meet expectations. We're sorry topping up your cards has been inconsistent recently. We know it's disappointing when payment methods don't work. We'll investigate this issue and work to improve the reliability of our services. Best wishes, Libby
Ripped off.
I bought a card for £50 online at Asda. It was redeemed for only £25. Asda did not wish to know that I had lost 50% of the value.
Do not use them.
17 maart 2026
Antwoord van asdagiftcards.com
Hi Normie, we are sorry to hear your frustration on this matter. We always aim to deliver a great service and are disappointed when we do not meet our customers expectations. Please can you reach out to us using our contact us form on our website and our team will be able to support you further. Best wishes, Libby
Antwoord van asdagiftcards.com
Hi there, we're happy to hear that our explanations were clear and the process was quick and simple for you. Thank you for your positive feedback! Best wishes, Libby
Antwoord van asdagiftcards.com
Hi Simon, we're glad you found it easy to use and share with your friend. Thank you for your positive feedback; we appreciate it greatly! Best wishes, Libby
Value for money
Asda gift cards make an excellent gift ,
Value for money and a huge selection to choose from, home to garden at reasonable prices.
4 maart 2026
Antwoord van asdagiftcards.com
Hi Susan, we're happy to hear that our gift cards are value for money and offer a huge selection for an excellent gifting experience. We appreciate your positive feedback. Best wishes, Libby
Very easy and quick.
Birthday gift for my brother in law. Deliveroo website wasn’t working so bought from Asda and it was a lot quicker.
12 maart 2026
Antwoord van asdagiftcards.com
Hi Miss Ali, we're glad you found a quicker solution at Asda for the birthday gift! We appreciate you letting us know about the website issue with the other service. Best wishes, Libby
Antwoord van asdagiftcards.com
Hi there, we're happy to hear that our service was easy to use. Thank you for your positive feedback; we appreciate it. Best wishes, Libby
Antwoord van asdagiftcards.com
Hi John, we're happy to hear that you found our product easy to use and that everything is working well. Thank you for your positive feedback! Best wishes, Libby
Antwoord van asdagiftcards.com
Hi John, thank you for taking the time to leave a review. We are pleased to hear you are happy with the service provided. Best wishes, Libby
Very easy and hit the spot with my…
Very easy and hit the spot with my daughter. £10 App Store card to buy a house on Toca Boca was her favourite gift of all. Win win!
9 maart 2026
Antwoord van asdagiftcards.com
HI Joanna, we're happy to hear that the App Store card was a hit with your daughter! It's great to know it made her day and was her favourite gift. Thank you for sharing your positive experience. Best wishes, Libby
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