ATL Money Reviews 

1.544
•
TrustScore 3 uit 5

2,8

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Lees wat reviewers zeggen

Beoordeeld met 1 van de 5 sterren

I had a very disappointing experience with ATL Money Transfer. I initiated a transaction on June 10, sent the money, and everything seemed fine. But days later, I was shocked to find out that... Toon meer

Beoordeeld met 5 van de 5 sterren

bisher 3 mal über Atlantic Money Geld für das Studium meiner Tochter nach USA überwiesen. Es hat jedes Mal zuverlässig funktioniert. Besonderes positiv: Der versprochene Wechselkurs wird einen Tag... Toon meer

Beoordeeld met 1 van de 5 sterren

J’ai effectué un virement depuis lundi dernier et toujours rien, malgré deux mails pour réclamation. J’ai finis par les appeler et là on me dit argent non réceptionné, puis après on me rappelle po... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 1 van de 5 sterren

I did some research against more company. My recipients was received very little about using ATL, normally my family members should have received about 756.83,- GHS ,you let my family menber gettin... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Betaalservice

Geschreven door het bedrijf

Worldwide Money Transfer Bank Transfers | Cash Pick | Mobile Wallet top up and more ways to pay With ATLMoney Transfer we give you competitive rates and low sending fees.


Contactgegevens

  • Peckham Hill Street 128, SE15 5JT, London, Verenigd Koninkrijk

  • atlmoney.com

2,8

Gemiddeld

TrustScore 3 uit 5

2K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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2,8

Alle reviews

(1.544)

0 reviews in de afgelopen 12 maanden

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Beoordeeld met 1 van de 5 sterren

🚫 Be Careful – My Transaction Was Cancelled After Sending Money


I had a very disappointing experience with ATL Money Transfer. I initiated a transaction on June 10, sent the money, and everything seemed fine. But days later, I was shocked to find out that the transaction had been cancelled without any explanation.

I contacted support and attached proof of payment, but I’ve received no proper response or resolution. This raises serious concerns about the transparency and reliability of this service.

If you’re considering using ATL Money Transfer, I strongly advise caution. I feel scammed and I don’t want others to go through the same frustration and financial loss.

I hope they address this issue publicly and take responsibility.

20 juni 2025
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Has not been working for two weeks or…

Has not been working for two weeks or more they have not responded with refunds. They have not sent notification to anyone explaining there is issues. have completely ignored all the customers. Have not given explanations whether they are in business or they have shut the business

10 oktober 2024
Review zonder uitnodiging
Logo ATL Money

Antwoord van ATL Money

Hello Stanley, We are sorry to hear about this experience. Could you kindly share your transaction ID with support@atlmoney.com now for an immediate fix? We are here to help you and improve your experience with ATLMoney. Thanks!

Beoordeeld met 1 van de 5 sterren

Yes i get it they payout fast but my…

Yes i get it they payout fast but my account has been under review for more than 2 weeks i send complains and no one responds

7 september 2024
Review zonder uitnodiging
Logo ATL Money

Antwoord van ATL Money

We are sorry that your complaints were not responded to succinctly. Our KYC methods are in place for the safety of our clients and their transaction. Please let us know other ways we might help here: support@atlmoney.com. Thank you!

Beoordeeld met 5 van de 5 sterren

Good afternoon

Good afternoon
I tried this company for the first time but due to their good work absolutely it will not be the last time they are fast and honest ... Thank you for returning my money back to my account I appreciate your hard work

1 september 2024
Review zonder uitnodiging
Logo ATL Money

Antwoord van ATL Money

Hello Mayada!,
We're thrilled to hear that your first experience with ATL Money was positive, and we truly appreciate your recognition of our hard work and honesty.

We look forward to serving you again in the future and continuing to meet your expectations.

Thanks for Choosing ATL Money!

Beoordeeld met 1 van de 5 sterren

Virement non effectué

J’ai effectué un virement depuis lundi dernier et toujours rien, malgré deux mails pour réclamation.
J’ai finis par les appeler et là on me dit argent non réceptionné, puis après on me rappelle pour me dire que c’est bon mais qu’il manque ma pièce d’identité pour valider le paiement.
Je ne comprends pas !!!
J’ai demandé le remboursement…

12 augustus 2024
Review zonder uitnodiging
Logo ATL Money

Antwoord van ATL Money

Nous sommes désolés que vos plaintes n'aient pas reçu de réponse succincte. Nos méthodes KYC sont en place pour la sécurité de nos clients et de leur transaction. Veuillez nous faire part d'autres façons dont nous pourrions vous aider ici : support@atlmoney.com. Merci !

Beoordeeld met 1 van de 5 sterren

VERY RUDE AND UNPROFESSIONAL

I DO NOT RECOMMEND RUN!!! Do not use this service please. Their customer service is non existent. They parade themselves as a fintech but are nothing more than a glorified street money changer. I used their services twice both times were awful. I had to verify my documents twice for one transaction. They also do not reach out to you when something is amiss. Staff is very rude and uncouth. One of them screamed at me; the effrontery. It takes so much time to get your money.. it is not an automated process. One Richard manually transfers it to you. Meaning if he is indisposed you won't get your money. I cannot explain to you how terrible their services are.

6 mei 2024
Review zonder uitnodiging
Logo ATL Money

Antwoord van ATL Money

Hi Adugbo, ATLMoney is authorized and regulated by the Financial Conduct Authority (FCA) as a payment institution and supervised by HM Revenue and Customs (HMRC) .We are able to look into your transaction again to highlight the issue. For quick assistance , pls contact us via support@atlmoney.com or via call +44 20 3137 8850.

Beoordeeld met 1 van de 5 sterren

Scammers,run

Trust pilot this guys shouldn't be verified on your platform because it will tarnish your credibility. I made a transfer to cameroon all my documents has been approved and accepted by them,but they cancelled the transaction.let them refund my money no one is responding either their customer care or email have responded go me.they are scammer

8 april 2024
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Delay in completing transaction

I was told to put my NIN after transferring money to them to send out. now I've put it in & they telling me to put My NIN Expiry date. But we all know NIN has no expiry date.

Please they should transfer my money to India 🇮🇳 its been a while I paid this money and it hasn't been sent out. There's no customer care, if you call them they won't pick. I've sent out mail to them, no reply.

They should do something, Now!

26 maart 2024
Review zonder uitnodiging
Beoordeeld met 3 van de 5 sterren

Unreasonable selfies

They are normally good until your bank changes your card. Didn't they know that bank changes cards due to expiry, safety etc. So if you change card 6 times a year you have to be sending your selfie holding your card as if you are a criminal. How reasonable is that. Who else does that? 2 days after they are still compliance after so many criminal photos. They don’t even know loyalty as I have been using them for years. Shouldn’t their compliance be done before the money is taken so you have the choice to use somewhere else? Common sense wasn’t applied in this instance. Day 3, no apology, no email that my photo has been verified and the recipient need the money urgently.

14 februari 2024
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

My transaction

My transaction - 240202088 which I initiated on the 2nd of February 2024 for funds transfer to Senegal is pending till now.
This I believe has taken longer than it should.

2 februari 2024
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

My order number is #240106064

My order number is #240106064 . A transfer for 950Euros was made to my Nigerian bank account from Qatar over 48 hours ago and i am yet to receive the funds in my account even after the sender was debited. I have called customer service over and over again because they have not responded to my two mails and I'm not finding the cost of international calls funny at all.

6 januari 2024
Review zonder uitnodiging
Logo ATL Money

Antwoord van ATL Money

Your Transaction wa delayed due to te compliance verification , This procedure is to ensure that your future transactions go through smoothly.

Beoordeeld met 1 van de 5 sterren

My order number is 231023254.

My order number is 231023254.

My account name is NURA INUWA UMAR.

My transaction is pending for about one month now without been completed or successful.

23 oktober 2023
Review zonder uitnodiging
Logo ATL Money

Antwoord van ATL Money

Traansction was paid out , It was held for Compliance verification

Beoordeeld met 1 van de 5 sterren

Scam

Took money. Refused my identity and blocked the money. Asked for another identity method which i supplied but they did not respond. The online chat do not answer and i am not wasting international call on them. Plus email does not respond

27 oktober 2023
Review zonder uitnodiging
Logo ATL Money

Antwoord van ATL Money

Pls note that if the Id is rejected it mean it is not valid , pls provide the transaction Number for refunding Process

Beoordeeld met 1 van de 5 sterren

ATL MONEY HAS TAKEN MY MONEY AWAY

ATL MONEY HAS TAKEN MY 557000#...........6000cedis way....and not responding to messages..... thieves

21 oktober 2023
Review zonder uitnodiging
Logo ATL Money

Antwoord van ATL Money

Dear Customer , we understand your frustration ,Pls share the order number or your account name

Beoordeeld met 5 van de 5 sterren

Be patience with ATLmoney.

when ATLmoney was having a few costumers we are told that their service was so great, let's give them time to resolve the ongoing problems. So we can also benefit from their services of cross border transactions.

11 oktober 2023
Review zonder uitnodiging
Beoordeeld met 4 van de 5 sterren

You have been doing well but lately

You have been doing well but lately, you have not impressed me, you cancelled my transfer. I sent money to my recipient for 2weeks you did not deliver my transfer yet you cancelled my order, what is wrong.

24 oktober 2023
Review zonder uitnodiging

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