NavaFresh Australia Reviews 84

I bought an ultrasound Physio treatment machine from Navafresh Australia recently. While the machine appears to be quite serviceable & seems quite a solid unit I was not fully impressed. The biggest problem was that it had a power plug for India - so not usable in Australia as is. Adaptors are rare for this plug. So the best option was to have an electrician attach an Australian power plug, which was an extra $22. It wasn’t mentioned anywhere on the website etc that this (Indian) plug was attached. The instruction manual was some A5 size photocopies that had an extremely pale font that made them difficult to read. There is an ‘S/S’ switch mentioned in the instructions for on/off function but I cannot find that anywhere. Also the angle on the applicator head is different to the other units I have used over 35 years. It has an angle closer to 90• whereas most have a handle-to-head angle closer to 45• The price was good & delivery was after 5 days.

If you like dealing with idiots from O/S when items are heat affected then go ahead , this purchase was a huge nightmare , dealing with a different person each time with no results

Quick delivery , order as expected

Works great fast delivery

Very happy with service, easy to order, kept updated with delivery

Very poor delayed supply. Product is good.

Professional

Prompt professional service, good quality product and communication.

great product, great service. thasnks!

Delivery was fast, communication great. I’m using the product to treat psoriasis on my scalp along with a topical corticosteroid. The results are much better using the two together.

I ordered 3kg of black soybeans from navafresh, an Australian company. After waiting for several weeks a poorly wrapped package arrived from India, due to the poor packaging(probably) aquis stuck their sticky fingers in and then charged the freight company $104 who expect me to reimburse them.
They had no right to put my name on the package, I purposely ordered from an Austalian company, this is a scam from a scam company.

Easy to navigate website and prompt delivery.

Thank you for fixing my order I am so happy and will buy more things from your company because of your wonderful customer service

First order damanged and rrplaced straight away excellent service

I’ve got the correct product I ordered. The shipping takes a while.

Good communication

Great product, but glass tube is cracked! Would appreciate a replacement

What made my experience great was how I got constant updates of my order.

It would be nice if there was faster and more efficient delivery and management.

Navafresh are excellent communicators, and although my purchase was delayed by a long time, they kept me informed of progress. Also, they gave me a discount on next purchase so I will certainly be back for another order.