Auto Car Paint UK Reviews 291

Paint was perfect and good comms

Auto Car Paint UK (also known as Scooby's Paint) are a fantastic company. Not only do they sell high quality car spray paint colour matched to manufactures paint code via their very easy to use matching system database. but they were also able to help me out when I had a problem and able to facilitate a very acceptable solution (the problem was not anything to do with Auto Car Paint UK). They were easily available for communication making me as a customer feel very reassured, especially in this modern era of the dreaded helpful / no help / time wasting robot chat machine also known as AI. I will be using Scooby's paint again, they have now become one of my favorite online companies!

Delivered a bottle that was leaking.
Contacted Dylan, his response was that the contents was still usable.
Anyone with the most elementary knowledge of chemistry knows that automotive paints are not homogeneous fluids,so if it leaks in transit, the remnant cannot be as originally constituted.

Avoid this company like the plague.
Pity I cant give them minus 5 stars.

Absolutely disgusting customer service
I have a problem with some paint I need advise on
Messaged them twice no reply
Finally found a phone number on their website
And the phone number doesn’t exist 😡😡

Not a very good experience. Received grey primer instead of white and that too the primer was all squeezed out of the bottle. I had already emailed them right after placing the order and before the seller shipping was done to me that there was no way on the website to order a white primer but only grey, so please send the white one with colour code. They responded me after one week, after the delivery was done, and said that if I can now ship back the grey primer at my cost then they'll ship the right primer. Unfortunately, white doesn't appears on website. I told them that I will do that as I need the white one but also told that in shipping the grey primer was also squeezed out of the bottle. And they never responded after that.

The website says, "No need for a lacquer coat as our paint has the lacquer incorporated into the mixture." Sadly the paint did not shine like the existing paint on the car.

The bottle was labelled with the correct name but barely matched. As it was a tiny stone chip I put up with the paint.

So 2 stars implying below average.

Dylan answered my questions immediately and my order was delivered within 48hours. The paint is a good match.

Been waiting 2 weeks for an order with no tracking number but on there website they say if your sending stuff back any item over £30 best to use tracking so not taking there own advice then been in contact about missing order after a week they said will look into but another week later still nothing Iv ask for a refund but I’m doubting I’ll even get that back.

Great personalised service from Dylan and well priced. Colour didn't quite match my kitchen stool, however the service provided made up for it :)

Excellent company. Extremely helpful throughout - providing a very professional service. Highly recommend

Very pleased with the paint. Opacity and viscosity of paint are very good, resulting in good coverage and ease of application. Very good colour match and generally quick drying in cold conditions. Good customer service.

I received my paint on time. However, the primer failed to materialise. I contacted Dylan and he quickly sent out a replacement that arrived promptly. Thanks for a quick resolution and good communication!

We have a great colour sofa kind of yellow after about 5years some of the colour was removed due to the leather folding on itself and looked unsightly so after looking around on various sights found Denny's paint (colour canyon) wow perfect match gave it 4 coats Thanks Denny's

Excellent customer service.
Paint supplied was a perfect match.

Am using these paints as they are the only one I can find that does the codes I need. Harley Davidson colours. 2 cans now, different colours, both have been warmed before use. Both spat out spots, and the coverage was poor. One whole can to do a small fairing with a single coat. For what they cost, I really did expect a lot better than this.

The mark of a good company. I had a problem with the paint; they responded quickly and sent out a replacement. All good now.

I have had excellent help and service from Dylan. I cannot believe the gloss you can get on the no lacquer paint. I had a small issue with a couple of cans, but Dylan sorted it out immediately. Would that every company had a Dylan! Internet shopping would be so much more dependable if they had.

I was sent the completely wrong colour and reached out to the seller who offered to send a new one this was on the 20/9 I didn’t receive it so I popped and email 3rd of October I am still yet to hear back and receive the paint things like this make me feel wary to trust small businesses which is really a shame.

Excellent colour match - touch up ordered for my wifes 26 yr old RAV4 !! Previously supplied touch up for my CRV - perfect colour match. This Company always responds immediately, provides high quality paint at exceptional prices. They are also great people to deal with - wouldnt dream of going elswhere.

I needed a touch up paint for a stone chip on my Ford Fiesta, which I try and keep in pristine condition.
I ordered the Hot Magenta colour, and I have to say that this Scooby’s Paints touch up is the best match I have ever had in all my years of car ownership. (54 years).
The chip is now virtually invisible whatever the light. Absolutely superb colour and consistency match.