I finally found the info I needed regarding wire gauge for motorized panic bar release. Outside of product manuals which I don't have this is the only place I found the recommended wire size verses l... Toon meer
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Lees wat reviewers zeggen
after purchased the falcon 8231 pull arm swing package, confuse with the diagram manual took pictures of the unit email to William from sale department and he responded right away, he guide me throu... Toon meer
Called needing help to find the right weatherstripping for some commercial doors. Derek answered and was extremely knowledgeable. Sent him a few photos and he immediately identified what I needed. Eve... Toon meer
I have zero experience with doors, and have spoken with Derek 3 or 4 times on 3 different doors. He is always very polite, patient, and educated me every time. Derek's knowledge and expertise is conve... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
Automatic Door and Hardware is a third generation family business. Beginning with our Grandfather, who was one of the first Besam automatic door distributors, both our family and business has grown. Today our company is proud to offer our own line of commercial doors and hardware.
Contactgegevens
4501 E FM 1518, 78154, Selma, Verenigde Staten
- 877-412-3667
- help@autodoorandhardware.com
- autodoorandhardware.com
4,8
Uitstekend
326 reviews
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Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Read the reviews.... BEFORE you order.
I would give no stars but that is not an option. We ordered a door opener after sending in photos and speaking with the sales team. WELL... after paying $600 for two day air on 12/22/2020 and receiving the opener on 1/14/2021,22 days late. They should have refunded the shipping. Contacted customer service and guess what... SORRY not our fault "You ordered it... Your stuck with it". NO REFUND. What good is having a sales representative if the burden is placed on the customer. I will be going to the BBB as having the wrong part is one thing but charging for second day air and getting it 22 days later is not acceptable. Customer service should recognize this if nothing else.
19 januari 2021
Review zonder uitnodiging
Ghosting by Customer Service?
I ordered a $197 belt for a Tormax automatic entry door. The belt was described as the belt made for the door model we have. Well, the belt is not the right belt. Sales did respond to my email about the situation saying no to my refund request. My request to customer service was not answered. There is no phone number to call on their web site. If you need a PJ660/260J EL, let me know.
26 oktober 2020
Review zonder uitnodiging
There is no phone number on your web…
There is no phone number on your web site and I could not your e-mail on the site to work. I can not find the status of my order. I received to initial order conformation by e-mail but have not gotten any other tracking info.
10 juni 2020
Review zonder uitnodiging
I found that the pricing was good but…
I found that the pricing was good but it was hard to confirm with no one to talk too on the phone.
29 april 2020
Review zonder uitnodiging
Was pretty easy website
Was pretty easy website. Was just surprised I couldn’t find any contact no.
22 april 2020
Review zonder uitnodiging
Good email customer service
Good email customer service. I had questions and you folks got me answers right away.
21 april 2020
Review zonder uitnodiging
Finding repair/replacement parts for…
Finding repair/replacement parts for anything is a challenge; after a net search for weather strip on a 30 year old storm windows I stumbled on ADH... having only a weathered sample, my questions to their customer service got immediate replies and a recommendation, a novel experience for most suppliers.
The ordering process was quick and the 1100 feet roll of stripping arrived the next day... didn't expect that and thankful for the service.
18 april 2020
Review zonder uitnodiging
Easy online experience.
14 april 2020
Review zonder uitnodiging
Very quick reply’s
Very quick reply’s.
I’m older a bit so a phone would have been better.
All in all. 👍🏻
16 maart 2020
Review zonder uitnodiging
ease of ordering
ease of ordering, great prices, fast shipping, part fit great
3 maart 2020
Review zonder uitnodiging
Great customer service
28 februari 2020
Review zonder uitnodiging
Easy to navigate
Easy to navigate, good price and they had exactly what I needed.
27 februari 2020
Review zonder uitnodiging
ordering headache
any item missed on the order form causes a lot of the information to be deleted and requires it be re-entered. just highlighting the missed information would have been much less irritating, but at least the parts I needed were offered.
26 februari 2020
Review zonder uitnodiging
Very easy to navigate the Website
Very easy to navigate the Website, will be back to purchase again
24 februari 2020
Review zonder uitnodiging
Very fast customer service my email was…
Very fast customer service my email was responded to within 10 min, great prices. I have only placed my order and have not received it yet, so hopefully receiving the product is just as easy as buying it
24 februari 2020
Review zonder uitnodiging
QUICK AND EASY TO ORDER
24 februari 2020
Review zonder uitnodiging
Easy to order right parts
19 februari 2020
Review zonder uitnodiging
The website refused to accept my order…
The website refused to accept my order several times. Finally when I changed the credit card it accepted the order.
19 februari 2020
Review zonder uitnodiging
Everything works just as should have
Everything works just as should have. Web site was easy to use. Pricing was good.
17 februari 2020
Review zonder uitnodiging
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