Ordered (1) 2post lift & (1) 4post lift, received the 4post lift in 4 days, the 2post lift in 8 days, Received emails with tracking #’s when they shipped, got 1 hr notices by phone before ea. got to l... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
What a pleasure working with Mario the owner and Vanessa the equipment specialist. You guys are very knowledgeable with the products and have the best prices around. Customer service was on point from... Toon meer
This company ROCKS. Called me when a Robinair 1234YF A/C machine was available. Paid for it online on a Tuesday afternoon. Shipped out of New Jersey on Wed at 12:30pm. Arrived in Michigan on Friday at... Toon meer
GREAT EXPERIENCE FROM START TO FINISH - THE NEW YORK SALE OFFICE (MARIO OR VINNY?) RESEARCHED AND ANSWERED ALL MY QUESTIONS, WORKED WITH ME TO BEAT THE COMPETITORS PRICING. ALL TOOLS ARRIVED (W... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Looking for automotive shop equipment? Here at Automotive Equipment Specialists, we have helped the auto industry for years. Give us a call today to learn more.
Contactgegevens
2173 Salk Avenue STE. 250, 92008, Carlsbad, Verenigde Staten
- (844) 524-9058
- info@automotiveequipmentspecialists.com
- automotiveequipmentspecialists.com
4,7
Uitstekend
609 reviews
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Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Great products and such a friendly and…
Great products and such a friendly and helpful staff hard to find these days
6 november 2023
Great Transaction
Great customer service and communication. Super fast shipping and awesome prices. Thanks Again!
12 oktober 2023
Fast and personable service
5 oktober 2023
Awesome customer support and honest people!
Great communication with AES and contact info for the carrier they used. Everybody I dealt with was very knowledgeable. Shipped quickly and the customer support after the sale is top notch! Bought my 2 post lift a couple months ago and couldn't be happier.
12 oktober 2023
Review zonder uitnodiging
Customer service was super helpful
7 augustus 2023
Ordered the equipment and received it…
Ordered the equipment and received it in the timeframe they told me it would be here.
7 augustus 2023
Good awesome to work with
1 augustus 2023
Good product and good service
24 juli 2023
Alex was great
Alex was great ! Thx for working with me! He was very knowledgeable and professional! Quality parts
28 juli 2023
Review zonder uitnodiging
I NEEDED A PIECE OF EQUIPMENT
I NEEDED A PIECE OF EQUIPMENT
I CALLED, THEY PROCESSED THE ORDER
AND DELIVERED
SO EASY
27 juni 2023
Not impressed!
We do not have the item we ordered and already getting a survey. It hasn't even shipped yet so that is a problem.
28 juni 2023
Antwoord van Automotive Equipment Specialists
Hi Tony,
I don’t understand why you feel this 1 star review is appropriate. You placed an order on Wednesday, June 28th. It shipped 2 days later and we sent you the tracking information right away, considering the fact that it was going to be a 4-day holiday weekend. We not only emailed you the tracking info, but we always call to verify that you received the email and/or leave a voicemail to let you know it has been sent.
Come the following Wednesday after the holiday, you emailed asking for the tracking information, so we sent it again, letting you know the first steps we took to get you that information to you. You then emailed us back saying the tracking would not work, which we then proceeded to show you it was. The estimated delivery date was set for Friday, July 7th. Not only did we ship it faster than the 7-10 business days that we advertise, but it was also estimated to deliver to you within 10 days. You could not have gotten better service or communication than what we have provided for you. This should be a 5 star review not a one star, so hopefully you can see that we did everything to answer all your questions and you can reconsider your review.
I agree that the survey was sent out too early, so we double checked that the settings for our automated survey emails are sent after 2 weeks of placing your order. Somehow they were set for 7 days after. We take pride in making sure we give the best customer service, and according to other reviews, we did everything right to get you what you needed.
Your customer service was great only…
Your customer service was great only downfall in ND was shipping contact
2 juni 2023
Antwoord van Automotive Equipment Specialists
Hi Randy, thank you for appreciating our customer service. We value our customer satisfaction rate. I understand that shipping can be a struggle, especially when it is out of our hands. I believe it must have been due to the rural area you live in, but we are glad it was delivered to you.
Great service
Great service. Easy to order from site and staff informed me every step of the way. Price lower than every where else. Recommend to everyone.
6 juni 2023
Antwoord van Automotive Equipment Specialists
Thank you for appreciating our customer service. We value our customers and want to provide the best assistance we can.
They help with selection
5 juni 2023
Great customer service and superfast…
Great customer service and superfast shipping! I would definitely recommend them for any shop needs.
1 juni 2023
amazing quick service
25 april 2023
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