Avail.com is one way to get your payments processed hassle free. This service gives me reassurance my payments have been securely received while keeping me reminded of mmm transactions completion via... Toon meer
Bedrijf heeft geantwoord
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I paid $60 to promote my rental through Avail. 9 days later, I closed my account because the leads generated through Avail were not responding, and I found a tenant through another website. I... Toon meer
Avail is a good basic tool but lacks a commmitment/history to improving the product. Lacking: 1. Seperate linked bank accts for Security Deposits (SD) vs Rents (add payment get reported on 1099 w... Toon meer
Bedrijf heeft geantwoord
Avail makes tracking rent payments a breeze, and send out automatic late payment notices. Easy to screen potential tenants and removes a lot of the headache a small rental business owner may face. Ha... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Avail, by Realtor.com, is rental property management software that enables landlords to advertise their rental property listing across top rental sites, screen tenants with customizable questions, request in-depth background checks, create and sign state-specific leases, collect rent, track your rental income and expenses, and much more — all online. 1M+ landlords use Avail because it’s the only end-to-end platform that helps you scale from beginner landlord to professional with tools, support, and education.
Contactgegevens
901 E. 6th St., Suite 500 , 78702, Austin, Verenigde Staten
- 3122929347
- support@avail.com
- avail.com
3,9
Goed
394 reviews
Geen gegevens bekend over review-uitnodigingen
Dit bedrijf heeft hun klanten niet uitgenodigd, dus reviews zijn mogelijk niet representatief
Heeft 93% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
Zo gebruikt dit bedrijf Trustpilot
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Good exposure
Good exposure - some difficulty getting set up but will definitely use it again
20 mei 2026
Review zonder uitnodiging
I paid to promote a rental $60
I paid $60 to promote my rental through Avail. 9 days later, I closed my account because the leads generated through Avail were not responding, and I found a tenant through another website.
I do not mind paying the $60 for the promotion. What I do mind is that after selecting the option to delete my account and all associated information, my rental photos are still being displayed online.
I contacted Avail and was initially told that everything would be removed within 48 hours. It has now been over a week, and the listing is still showing. When I called again, I was told that I would have to contact each third-party website where Avail syndicated the listing and request removal myself.
Unfortunately, some of these sites do not provide phone numbers, and others require creating separate accounts just to submit a request. This has been a very frustrating experience and has left me disappointed with the level of support provided.
Overall, this has been a poor experience, and I expected better assistance after closing my account and requesting that my information be removed.
18 mei 2026
Review zonder uitnodiging
Landlord serious Misrepresentations
The platform allows communication between landlord and tenant with the landlord not responding to issues with no consequences! As well as ignoring valid issues and complaints of lease!!
suit filed to the Kervorkians! They should never lease in the future!!
San José, may 18th 2026.
Dear Mr. and Ms. Kevorkian,
I write regarding the numerous and serious issues arising from the tenancy of the
property known as La Villetta, currently leased by Mr. Ken Tanner and Ms. Wendi Kunin
Tanner.
Based on the information, documentation, photographs, written communications,
inspections, witness statements, and medical records currently available, the conduct
described by my clients constitute violations of Costa Rican civil law and may give rise
to legal actions for damages and other remedies before the Costa Rican courts.
Among other matters, my clients have documented:
1.- Active surveillance cameras and monitoring systems at the property
2.- Lack of disclosure concerning operational surveillance equipment directed toward
private and recreational areas
3.-Repeated deficiencies involving the pool system, including apparent mechanical
failures, leakage, inadequate maintenance conditions, and resistance to independent
inspection
4.- Undisclosed defects affecting habitability and peaceful enjoyment of the property,
including recurring refrigerator alarm disturbances caused by electrical interruptions
5.- Additional defective or unsafe property conditions; and
6.- Medical injuries and related expenses allegedly connected to the condition and
maintenance of the pool.
Regarding the surveillance system, my clients consider particularly serious the fact
that they were informed that the cameras were non-operational, while subsequently
discovering that the system appeared active and capable of monitoring areas
associated with my client’s private enjoyment of the property, including the pool and
bedroom window areas.
Under Costa Rican law, the protection of privacy and intimacy constitutes a legally
protected right. Consequently, the monitoring, recording, or surveillance of private
activities without proper disclosure or consent may constitute a violation of privacy
rights and could potentially give rise not only to civil liability, but also to criminal
implications associated with unlawful invasion of privacy and violation of intimacy
(“violación a la intimidad”), subject to investigation and sanction by the competent
authorities.
My clients further consider that the cumulative pattern of conduct, denials,
contradictions, and failures to adequately address reported conditions constitutes a
material breach of the lessor’s obligations under Costa Rican law and under the
principles of good faith governing contractual relationships.
Accordingly, and in light of the foregoing circumstances, my clients reject any attempt
to impose penalties, sanctions, fines, or economic charges associated with an early
departure from the property.
Specifically:
1. My clients shall not recognize nor pay any indemnification for alleged early
termination of the lease agreement.
2. My clients shall not accept contractual penalties, fines, or additional charges
arising from their decision to vacate the premises under the present
circumstances.
3. My clients expressly reserve all legal rights and actions available under Costa
Rican law, including but not limited to claims for damages, reimbursement of
expenses, privacy violations, material misrepresentation, breach of contractual
obligations, and any additional civil or criminal remedies that may correspond.
4. Any attempt to improperly retain sums as the guarantee deposit, beyond lawful
and properly justified amounts may also be challenged through the appropriate
judicial channels.
My clients are continuing to preserve all relevant evidence, including photographs,
written communications, inspection findings, invoices, receipts, witness
communications, and medical documentation, all of which may be presented in future
legal proceedings if necessary.
This letter is sent in good faith in an effort to clearly communicate my client’s legal
position and to encourage a reasonable resolution of this matter without the necessity
of litigation.
Sincerely,
__________________
Adriana Villalobos
Attorney at law
29 mei 2026
Review zonder uitnodiging
Easy to manage tenants and leases
Easy to manage tenants and leases
24 mei 2026
Review zonder uitnodiging
Antwoord van Avail
Hi,
Thank you so much for the 5-star review!
We’re thrilled to hear that the platform makes it easy for you to manage your tenants and leases. Keeping those core management tasks simple and stress-free is exactly what we aim for.
We truly appreciate your support!
Avail is wonderful!
I have found some really nice tenants through Avail and their website is easy to use. I will continue to advertise through Avail A++
8 mei 2026
Review zonder uitnodiging
Antwoord van Avail
Hi,
Thank you so much for the A++ rating! We are thrilled to hear that you’ve had success finding great tenants and that you’re finding the platform easy to navigate. We look forward to helping you with your future listings!
Please don't hesitate to reach out to our Customer Care team if you need any assistance.
Is it easy to use but didn’t get any…
Is it easy to use but didn’t get any tenant leads from it, which is what we wanted. Same listing on Zillow generated lots of leads.
1 mei 2026
Review zonder uitnodiging
Antwoord van Avail
Hi David,
Thank you for taking the time to share your feedback. We’re glad to hear that you found Avail easy to use, but we are genuinely sorry that it didn’t deliver the tenant leads you were looking for this time around.
While Avail syndicates to a large network of top platforms (including Realtor.com, Zumper, and Apartment List), we know how frustrating it is when a listing doesn't get the traction you expect—especially when you see success elsewhere. Lead volume can sometimes vary heavily by local market, but we want to make sure your listing is performing at its absolute best.
If you're open to it, please reach out to our support team. We would love to personally review your listing, check its syndication status, and help you optimize it to maximize your visibility. We're here to help you succeed!
The leads are not all good!
The leads are not all good, the quick reply I want more information everyone clicks on it, they do not tell you want they want to know! Most people do not read the whole ad, make sure you tell them everything about the least terms. Avail is a great listing site,make sure you check it out your leads one or twice a day!
8 mei 2026
Review zonder uitnodiging
Antwoord van Avail
Hi Terry,
Thank you for sharing your experience! We appreciate the high rating and your honest feedback about lead quality. Managing inquiries is definitely a part of the process, and your suggestion to include detailed terms is a pro-tip for every landlord. We're happy to be your preferred listing site and will keep working to make the process even smoother for you.
If you ever need assistance, our Customer Care team is happy to help where we can.
Found it very cumbersome to use and to…
Found it very cumbersome to use and to check back for messages an edit listings
2 mei 2026
Review zonder uitnodiging
Antwoord van Avail
Hi,
Thank you for your honest feedback. We’re truly sorry to hear that the platform felt cumbersome, especially when it came to managing messages and editing your listings. Our goal is to make the rental process simpler, not more complicated. We’ve shared your comments with our product team to help us improve these specific areas. If you have a moment, we’d love to hear more about what felt clunky so we can make it better for you.
We are happy to help where we can!
Antwoord van Avail
Hi,
Thank you for the 5-star review! We are so happy to hear that you’re finding the platform easy to navigate. We pride ourselves on fostering "nice communication" between landlords and tenants, so it’s great to know that’s making a difference in your management process.
Thanks for choosing Avail!
Marketing not working
So far not real impressed I was able to input my property information, but so far have only received 2 responses in the lst couple weeks trying to rent it out. Seems the sources you post with are not popular in Idaho Falls.
20 april 2026
Review zonder uitnodiging
Antwoord van Avail
Hi Breanna,
We’re sorry to hear that you haven’t seen the volume of leads you were expecting for your property in Idaho Falls. We know how important it is to fill a vacancy quickly, and we’d like to help you get more eyes on your listing.
While Avail syndicates to over a dozen of the top rental sites (including Realtor.com, Redfin, and Rent.com), lead volume can sometimes be affected by local market trends or listing optimization. We’d love the chance to take a look at your listing and offer some tips—such as adjusting your photos or description—to help it stand out in your specific area.
Please reach out to our support team at support@avail.com so we can troubleshoot this with you personally and help you find the right tenant!
Not for canadians
Tried to post my home for rent but was unable to complete the posting because verfication requires last 4 digits of social insurance number which I don’t have as a Canadian so unable to use the platform. Disappointing.
4 april 2026
Review zonder uitnodiging
Antwoord van Avail
Hi Jill,
Thank you for the feedback regarding your experience. We’re sorry for the frustration you encountered while listing your property. We are so sorry to hear that further clarity may not have been provided.
To clarify, Avail does support users who are either listing a U.S.-based property. There are some steps that have to be taken to verify the user’s identity, but there are a few options available. I have followed up via email so we can help you through the verification hurdle you encountered.
Please contact us at support@avail.com if you are in need of further assistance.
Great Experience
First time working with a Landlord who uses a company, that reports rent payments, to the credit bureaus. I am currently on my second lease.
31 juli 2025
Antwoord van Avail
Hi Rosie,
Thank you so much for this amazing review! We are thrilled to hear that you’re having such a great experience and that you’ve stayed with us into your second lease.
We take great pride in offering rent reporting to TransUnion because we believe your consistent, on-time payments deserve to be recognized and used to work for your benefit. It’s a powerful way to help tenants build their credit history while simply paying their rent.
If you have any questions about the Avail site, please don't hesitate to reach out. We are happy to help where we can!
Where is customer support??
We can’t get through to anyone at Avail. We’ve tried calling and sitting on hold for hours, requesting a call back, submitting a support request, and emailing them. We were landlords with them and can’t access our tax documents.
8 april 2026
Review zonder uitnodiging
Antwoord van Avail
Hello Kiley,
Thank you for taking the time to share your experience with us. We are incredibly sorry for the frustration. Sitting on hold for hours is unacceptable, especially when you’re trying to handle important tax documents. We clearly dropped the ball here.
We have reached out by phone and responded by email with additional details and hopefully a solution to your specific issue.
We hear your feedback loud and clear regarding our wait times and better support for our landlords. We are currently making efforts to increase the support staff to better serve our customers.
Please let us know if you have any other questions or concerns. Happy to help where we can!
Avail.com is a Winning Company
Avail.com is one way to get your payments processed hassle free. This service gives me reassurance my payments have been securely received while keeping me reminded of mmm transactions completion via email. Their Customer Service team are very helpful and knowledgeable with every step needed to make payment - or answer and resolve issues. It’s a win win.
23 maart 2026
Review zonder uitnodiging
Antwoord van Avail
Hi there,
Thank you so much for the 5-star review! We are thrilled to hear that Avail.com has been able to provide you with a "hassle-free" experience.
We know how important peace of mind is when it comes to financial transactions, so it’s great to know that our secure processing and email notifications are hitting the mark for you. I’ll be sure to share your compliments with our Customer Service team—they take great pride in being helpful and knowledgeable, and they’ll be delighted to know they made a difference in your experience.
Thanks for being part of the Avail community. Please let us know if you need any assistance.
CSR was knowledgeable and pleasant to…
CSR was knowledgeable and pleasant to deal with and made me feel like my issues were going to be resolved. She easily answered and explained the problem and I was back into the system without hesitation. Thanks three cheers for the Rep
23 maart 2026
Review zonder uitnodiging
Antwoord van Avail
Hi Iván,
Thank you so much for the 5-star review! We are so glad to hear that our team was able to provide the knowledgeable and pleasant support you deserve.
I’ll be sure to pass your "three cheers" along to the Rep—she’ll be thrilled to know she made your experience a positive one! Thanks for being part of the community.
Rented my apartment in two days
9 februari 2026
Review zonder uitnodiging
Antwoord van Avail
Hi Susan!
Wow—rented in just two days? That is incredible news! We love hearing that our platform helped you find a tenant so quickly. Thank you for the 5-star review and for letting us be a part of your success!
We appreciate your feedback and look forward to offering you continued support.
Excellent experience
Excellent experience! I’m a landlord self-managing a rental house and avail is my go-to platform for property management. I love the flexibility and options.
26 maart 2026
Review zonder uitnodiging
Antwoord van Avail
Hi Mik,
Thank you so much for the 5-star review! We are thrilled to hear that Avail has become your go-to platform for managing your rental.
Our goal is to provide the flexibility self-managing landlords need to succeed, and it’s great to know we’re hitting the mark for you. We look forward to supporting you and your rental business for years to come!
TOTAL WASTE - Do not use
I paid for a subscription that produced no results. I asked for a refund and they said those are not given. That's a sign there that they are used to getting complaints. This is a waste of time and money. Don't use them!
23 maart 2026
Review zonder uitnodiging
Antwoord van Avail
Hi Ryan,
Thank you for sharing your feedback. I’m truly sorry to hear that your experience with our Promoted Listings feature didn't meet your expectations. I can certainly understand how frustrating it is to invest in your rental business and not see the immediate results you were hoping for.
To provide some clarity, our Promoted Listings feature is designed to give your property premium, "top-of-page" placement on several of our partner sites. This significantly boosts your listing's visibility to potential renters in your area. However, while better placement increases the opportunity for more leads, it doesn't guarantee a specific number of inquiries, as interest often depends on local market trends, seasonality, and property specifics.
While I understand you’ve already chosen to close your account, we still value your feedback as it helps us improve how we communicate our services. Although we cannot offer a refund for the promotion period that has passed, we would have loved the opportunity to review your listing with you to help optimize its performance during your time with us. We wish you the very best of luck with your future leasing and property management.
So was interested in a house for rent…
So was interested in a house for rent but when I checked the address completely different house... BEWARE
14 maart 2026
Review zonder uitnodiging
Antwoord van Avail
Hi Sara,
Thank you for bringing this to our attention. We are deeply concerned to hear about the discrepancy you found regarding a property being listed through Avail.
Please know that we take all reports of fraudulent activity or misleading listings very seriously. Maintaining the integrity of our platform and the safety of our users is our highest priority, and we have zero tolerance for deceptive practices.
We would like to investigate this specific listing immediately to ensure no one else has a similar experience. Could you please contact our customer care team with the details of the property in question?
We are committed to making this right and would appreciate the opportunity to help address your specific situation.
High cost, poor service, bad choice for small landlord
Avail is an example of a small company that built a great product for landlords, but then got acquired by a larger company (Realtor.com) that more than doubled prices and destroyed the excellent customer service. Phone support used to be great. Now their phone support is not available during published times and I have been on hold today for 90 minutes. Also, AVAIL charges $9/month per rental unit (highest price I've seen) and yet I discovered that they've been overcharging me (not hard to do the math) ever since I removed a property from their site almost a year ago. When trying to alert Avail of this error, I haven't been able to get a reply from them by phone or by email. For a small landlord who wants an economical, efficient way to collect rent online, I recommend you look elsewhere.
6 maart 2026
Review zonder uitnodiging
Antwoord van Avail
Hi Marc,
Thank you for sharing your feedback. We truly value the long-term relationship we’ve had with you, and it’s disappointing to hear that our recent support experience didn't meet the high standards we strive for.
We want to personally let you know that we have reached out to you directly via email to address your concerns regarding the wait times and your account billing.
We are currently in a significant growth phase, hiring and training new team members to ensure our "Priority Support" lives up to its name and that our response times return to the level our landlords deserve.
We look forward to continuing our conversation via email to make sure everything is resolved
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