Location: 10/10 Just cross the road from the airport, and you're at the car rental office. Couldn't be more convenient! Cars: 10/10 I was lucky enough to receive an upgrade to a brand-new 2... Toon meer
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
Renting with AVAX I recommend! it was really easy; the information is accurate since the beggining. All the information in their web is what you'll get. We took the car in Croatia Downtown and droppe... Toon meer
The car was quite new and ran well! The agent was helpful, professional and courteous. The cost was considerable, however. Avax seems to be as good as Hertz and the the other better known car rental... Toon meer
Highly recommended. We had booked a large van for a group trip with luggage across Croatia, but a few days beforehand, they called to let us know the requested vehicle had broken down—something c... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Avax rent a car is a Croatian car rental company with offices in Split, Dubrovnik, Zagreb, Zadar, Omiš and on Korčula Island, including pickup at Split, Dubrovnik, Zagreb and Zadar airports. We serve travellers from across Europe and beyond who want to explore the Dalmatian coast, the islands and the national parks on their own schedule. What you can expect from us: Clear pricing. The price you see when you book is the price you pay. Every rental includes unlimited mileage, basic CDW insurance and theft protection, and no hidden fees are added at pickup. A deposit that fits you. Choose our Start, Medium or Premium insurance package. With Premium, our most popular option, no deposit is required at all. Cross-border travel to Montenegro and Bosnia and Herzegovina is included free. Airport pickup that actually works. At Dubrovnik Airport our office is a 150 m walk from the arrivals gate, across the main road. At Split Airport an Avax representative meets you at the terminal and drives you to our office, about one minute away. At Zadar Airport we hand over the car inside the terminal. Free cancellation. Cancel any time before your scheduled pickup for a full refund. Support when you need it. 24/7 roadside assistance is available throughout your rental, and our team answers on +385 95 823 5060 or bookings@avaxrent.com. Our website is available in 21 languages so you can book with confidence in your own language. Browse our fleet, from compact city cars to family SUVs and vans, and reserve online in minutes. We read every review here. Tell us what went well and what we can do better.
Contactgegevens
Obala Lazareta 3, 21000, Split, Kroatië
- +385 21 342364
- hi@support.avaxrent.com
- avaxrent.com
Geen recente geschiedenis van het vragen naar reviews
Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief
Heeft 60% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 maand
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Excellent company to deal with
Excellent company to deal with, so professional and courteous. Great communication and nothing is a problem, very flexible and a pleasure to deal with.
Very good service
Very good service. Brand new car delivered and picked up from our Villa. Staff were very friendly. Really good experience. Thank you
Clear information on the web site
Clear information on the web site, all mails and chats sent to me , very nice agent at Zadar and absolutely no problem with credit card or any other payment trouble. I definitely recommend, even if a little more expensive than other agency...
Excellent service
Excellent service, very helpful guys. Thanks again Andro.
Easy and professional
Easy and professional, staff is easily reached and helpful.
Excellent local car hire service in…
Excellent local car hire service in Dubrovnik. It was easy to book on the website and the various options were very clear, we selected the no excess option. The agent was very helpful and we’d thoroughly recommend this company and will use again.
Great service
Everything worked as it should! Nice people, good car and good service!
Outstanding customer service
Outstanding customer service. We picked up a car in Trogir, drove around Croatia and Bosnia before dropping it off in Dubrovnik. I screwed up the return by dropping the car off at the wrong location in Dubrovnik and Petra went out of her way to let me change locations on the fly. Would definitely use them again.
Great owner of place
Great owner of place, nice car, even offer transfer services if needed!
Excellent and fair company with no hidden charges or rip off costs
I rented a car from Split airport for 10 days and I have to say the experience was faultless. Fantastic staff who are very easy going but also professional in their approach. Everything is fully transparent and communications were excellent for me. No hidden charges either and this is a company that won't scam you or rip you off with hidden dents or scratches on the car. When I returned my car, it was given a quick check against the video taken at the pickup and then it was all done. The process took about 5 mins to return! Great company and I will use them again when I go to Croatia as I will be visiting there every year now.
Good rentalservice
Called if they had any cars available. The only car they had was a Kia Cee’d SW. Booked it on the website. When arrived service was good and everything was explained fine.
Great service
Great service, very reliable, no hidden fees or penalties. We paid exactly the same amount as the one indicated in the reservation process and we even got an upgrade to a more expensive car with no extra cost. Very nice and helpful staff. We highly recommend them.
Great service but ‘tired’ hire car
The service - collection and drop off was great - I was met at the airport and met outside the office at drop off (different location), with friendly staff. Really happy on that - 5 stars. However, I afraid I can only give an average review overall as the actual hire car really wasn’t great. I was expecting a relatively new Polo or Swift, not a 122,000km (76,000 mile) Renault Clio. I can only assume I had one of the oldest cars of Avax’s fleet!
Excellent service for good price
We were renting a car for 4 days (Suzuki Swift) in Makarska. I believe this is the best service for renting a car.
1) No deposit (at least if you include max insurance)
2) Friendly support
3) Car was delivered to the hotel and was picked up from the hotel.
4) 10 minutes to sign a contract and check the car
5) Good condition of the car
6) At least for me it was a very economy car (9 l/km)
I want to say thank you for your job! You are amazing!
Odlično iskustvo i vrlo uslužni!
AVAX WAS GREAT, YET AGAIN (THANKS PETRA!)
Long story short: AVAX IS THE BEST. I rented a car in May 2021 to visit Montenegro for 4 days upon arrival at the Dubrovnik airport - it was the second time I've hired a car from them, because my first rental in 2019 to go from Split to Zagreb went so well. They were awesome as always.
Petra in Dubrovnik contacted me when my flight landed to make arrangements for me to find where she and the car were waiting, which I didn't expect and very much appreciated, never having had visited their Dubrovnik airport office. We quickly dealt with the paperwork, assessed the car condition and then out of her own personal generosity, suggested that upon returning from Montenegro, that I meet her in their Dubrovnik city office rather than the airport office which I had scheduled, in order to save me bus or taxi fare to the old town. She then said that when I drop the car off she would drive me the 3-4 miles from that office to the old town gate of my choice. Service like this is so rare and appreciated, it's why I will use Avax again every chance I get. They are fantastic (and unlike Sixt, don't charge a daily out-of-country fee if you visit a neighboring country). The are the best and I can attest to it. THANK YOU PETRA, YOU WERE AWESOME!
They drove 3 hours to bring our car to…
They drove 3 hours to bring our car to our door in Omis (delivered it from Dubrovnik) when we booked it on line at 11pm the night before. INCREDIBLE customer service and very friendly. Car was in great condition. No problems at all. When we dropped it back off in Dubrovnik they drove us back to our hotel for free. We got the full insurance so we didn’t have to worry about anything.
Aucune surprise
Très bonne communication. Aucune surprise au moment de payer. Très bon rapport qualité-prix, je recommande!
Car was not cleaned & empty gas tank
I needed a car from Split to Dubrovnik and read such positive review and I booked with them. The reason for the two stars is because first of all, the car wasn’t cleaned and what’s worst is the gas tank was empty. I ran back inside and ask them for the cloesest gas station. Know that I am a tourist and not a local and driving to a gas station with an empty tank was freaking me out and The stress level was high. I wish I had a more pleasant rental experience. Note: it was not a high season in Split, Sept 30, 2020
Very responsive
Very responsive, helpful and professional. I would definitely recommend.10/10
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.








