Avgearshop.com Reviews 142

Prices are always competitive and I have used both shipping and pickup and both are trouble free. I also like that I am able to support a non-big-box local retailer.

Kurt was very helpful. Unfortunately Canadapost lost my package.
He made it quick and easy to refund me after he said it would at least take 3 weeks to probably get my next order. So Koodo’s to him.

The folks at AVGear are fantastic to deal with. Friendly and informative, they helped me find some great headphones at an excellent price. Easy to talk to over the phone and super quick to ship.
Will definitely shop with them again.

I want to leave a very positive review for AVGear.shop, despite my purchase not ultimately completing — and that says a lot in itself.

I ordered a Magewell Ultra Encode HDMI Plus (53150) and received confirmation that payment had gone through and that the item was being prepared for dispatch. Shortly afterwards, my bank (Revolut) sent me a worrying notification suggesting the payment had been declined due to a 3-D Secure issue. On the strength of that message, I cancelled the order and placed it elsewhere.

To make matters more confusing, Revolut later confirmed that the payment had in fact completed successfully. This understandably caused confusion on both sides — but I want to be absolutely clear that AVGear.shop handled the situation impeccably.

They were polite, professional, communicative, and processed the cancellation and refund immediately, without hesitation or dispute. There was no pushback, no blame, and no pressure — just excellent customer service throughout.

Although they ultimately lost the sale due to circumstances outside their control, I wouldn’t hesitate to recommend AVGear.shop to others. If this experience is anything to go by, they are a trustworthy and customer-focused retailer, and I would happily deal with them again in the future.

Quick shipping. Item as described and authentic.

Easy transaction, just wish you could of answered my question 🤷

Website is easy to navigate, prices are competitive and shipping was as advertised, receiving within days of purchase.

Got exactly what I ordered. Only comment is I was supposed to get an email detailing shipping, but got a phone message from Fedex several days after the order was placed

Item was exactly as described, pricing was fair, shipping was fast. Excellent purchasing experience.

Ease of purchase and smooth delivery of goods

Fast shipping great product

My order was processed in a reasonable timeframe and I received shipment within 4 business days of the order being processed. Everything arrived that I ordered and in great condition. The only suggestion I have is regarding the website. I found that it froze often when trying to place an order. It took several tries to complete my order.

Product delivered on time and as represented, good pricing.

correspondence was excellent
these are great people to deal with

Quality product, easy to use website, free shipping and competitive price, Canadian local business

We are very disappointed with the support and after-sales service from AVgearshop.com. No response after 2 weeks and 3 emails to obtain an authorization number for return merchandise. It is clear to us that they are not respecting their return policy.

Got my order very quickly. Unfortunately it arrived damaged and I have not received any response to my emails to customer support.
Otherwise I would give them 5 stars.

Cette entreprise es pas sérieuse elle affiche des choses qu’elle a pas

I .have not received my radio antenna nor an e-mailf what is going on?