I bought a corset for my girlfriend in July and it looked beautiful, however the first time she wore it, on her birthday in September, it split in 2 places. I emailed Avidlove a number of times... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
I spent $95 on three items. -- They were never delivered. Avidlove blamed the 3rd party shipping company & refused to do anything about. -- Terrible customer service. They got their $95 ...my GF & I... Toon meer
Bedrijf heeft geantwoord
The website has very good pictures that details the outfits both front and back. Delivery was quicker than I expected and the material is so soft. My girlfriend was very happy. I had to return part of... Toon meer
Tons of great options to choose from! Great fabric quality! I did have an issue with my own size selection. The customer service was amazing, responded very quickly, was very helpful, and didn't make... Toon meer
Bedrijfsgegevens
Over AVIDLOVE
Geschreven door het bedrijf
We shape intimates and desires fit for you. Choose your styles and choose how you want to be. Be lots of things, all at once. No judgment. No labels. No limits.
Founded in 2015, our mission is to support every woman to appreciate and adore the best part of herself – from the inside and the outside. It all begins with a great piece of lingerie and we are constantly offering a variety of lingerie for a variety of needs. We have served more than 20M clients around the world and we aim to take care everyone’s desire.
We are the epitome of muse. Wear it right the very first time and rouse the muse inside
you.We will help you find designs that dazzle and ensure that you will live life in style.
Let us embark on this magical journey together,where Design Meets Desire.
Contactgegevens
33333 Lyndon B Johnson Freeway, 75241, Dallas, Verenigde Staten
- (+1) 5862802888
- service@avidlove.com
- avidlove.com
4,0
Goed
408 reviews
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Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 48 uur
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Me padece que de muy buena calidad es…
Me padece que de muy buena calidad es muy bueno 👌
19 september 2024
My outfit fit great and is adjustable
My outfit fit great and is adjustable in so many places. I was skeptical about sizing since most of the time I am 2 different sizes when it comes to bra versus panty sizes. But everything was able to be adjusted to fit exactly where I needed the whole set to be and the color and chain detail is gorgeous. Will definitely get more.
21 september 2024
I really enjoy all that I have…
I really enjoy all that I have purchased so far and I love how quickly it arrives!!
17 september 2024
Size correction...
I forgot to change the size on one of my items. I realized after I placed the order and sent an email to the service addy. I received an email back that they would try, but the items might have already been ready to ship. When the order came it was with the corrected size! I never would have fit into the small, so it saved me either returning the item or never using it.
8 september 2024
Antwoord van AVIDLOVE
Dear Customer,
Your order is free shipping, may we know what do you mean by shipping is expensive?
Please reply to our Email.
Best regards
The best products you're going to find…
The best products you're going to find much appreciated. I plan on buying more stuff for my wife. You guys are the best
7 september 2024
Website is informative and easy to…
Website is informative and easy to navigate. Product quality is good
10 september 2024
Review zonder uitnodiging
It didn’t fit
4 september 2024
Antwoord van AVIDLOVE
We are sorry that you were not satisfied with the product you received. We understand how frustrating this must be, and we deeply regret any inconvenience it has caused you.
To address your concerns, our customer service team has contacted you by Email, if you did not receive reply please check the spam folder.
Your satisfaction is our top priority, and we assure you that we will take your feedback seriously and work on improving our processes to prevent similar issues in the future.
If you have any further questions or if there is anything else we can assist you with, please don't hesitate to reach out to us. We are here to help.
Great teddy and stockings
Great teddy and stockings. I like that they are stretchy and comfortable. When only teddy arrived, customer service was quick to respond the stocking were arriving separately.
6 september 2024
Review zonder uitnodiging
Loved it
Love the look of the outfit and it fit great thanks :)
29 augustus 2024
Review zonder uitnodiging
Great Products
The products are great, however the shipping has issues. In my last two orders shipping and receiving have had issues. The last order I made was for a two item set. I received one piece and was told my order was delivered. The second piece arrived the next day.
30 augustus 2024
Antwoord van AVIDLOVE
Dear Customer,
According to the logistics information, you put in the wrong address so the carrier failed to deliver the package:
2024-08-29 07:34 OMAHA, NE 68134, No Such Number -> Your item was returned to the sender on August 29, 2024 at 7:34 am in OMAHA, NE 68134 because of an incorrect address.
Our customer service team will contact you to solve this for you, please check your Email later
Wrong size sent.
Had the wrong order but Avid Love corrected the situation in a timely manner.
26 augustus 2024
Antwoord van AVIDLOVE
We are sorry that you were not satisfied with the product you received. We understand how frustrating this must be, and we deeply regret any inconvenience it has caused you.
To address your concerns, our customer service team has contacted you by Email, if you did not receive reply please check the spam folder.
Your satisfaction is our top priority, and we assure you that we will take your feedback seriously and work on improving our processes to prevent similar issues in the future.
If you have any further questions or if there is anything else we can assist you with, please don't hesitate to reach out to us. We are here to help.
Shipped most items fast but
Most of the order was shipped very fast and got here quickly. But I still haven't received my last item and no update on it. I also have the protection for it. If an item is going to be late an notification would be nice rather than guessing what happened. Every time I check the status of shipped items the tracking numbers never work.
22 augustus 2024
Review zonder uitnodiging
Antwoord van AVIDLOVE
We are sorry that our products did not satisfy you. Since we cannot obtain your order information, could you please contact us through the following contact information? Please rest assured that we will definitely provide a solution for you.
Email：service@avidlove.com
our phone number：(+1) 5862802888
Fabric was itchy and gave my wife a…
Fabric was itchy and gave my wife a rash. Tried to return but seller doesn't make it easy and aren't responding. I'm challenging the purchase with my credit card company. I totally regret buying the product.
Update: so generous that seller let me keep the lingerie my wife couldn't wear. Also they don't understand sarcasm and can't read a room for shit. If I declined to edit my review the first 6 times you contacted me the answer is no I won't. I do appreciate being told I'm "such a great guy" though. Their opinion of me means everything, and I couldn't possibly go on living if Avidlove and their poor quality products were mad at me. Again avoid their products like it transmits Covid-19.
22 augustus 2024
Antwoord van AVIDLOVE
We are sorry that you were not satisfied with the product you received. We understand how frustrating this must be, and we deeply regret any inconvenience it has caused you.
To address your concerns, our customer service team has contacted you by Email, if you did not receive reply please check the spam folder.
Your satisfaction is our top priority, and we assure you that we will take your feedback seriously and work on improving our processes to prevent similar issues in the future.
If you have any further questions or if there is anything else we can assist you with, please don't hesitate to reach out to us. We are here to help.
Order was received within a few days
25 augustus 2024
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