Ballistichelm Reviews 14

I ordered the BallisticHelm FAST SF WENDY Exfil high-cut NIJ Level III3. I received the helmet amd it looks good. I reached out to the company visit their email twice to see why the helmet came from China. Also when I received the helmet l, there were no manufacturer tags on it. I expected to see a TEAM WENDY tag or something. I asked in my email if this was actually a TEAM WENDY helmet. I have never received a response regarding the product coming from China or if the helmet is actually a WENDY helmet or not.... just makes me wonder if the specs are accurate.

Terrible quality. Terrible customer service. On the website says that they are located in Colorado, but when requested return address, the address is in China. Do not buy from this place.

Ordered a helmet from this company in early November. It arrived over a month later and the product was heavily damaged. Per the website a damaged item upon arrival is entitled to a full refund. I emailed the support staff to ask for a refund and was given a ridiculous answer, asked if I could just fix the helmet with a rubber mallet, or would take less than a quarter of the original product price as a refund. I have pictures of the helmet being dropped off damaged, and even the shipping company showed picture of it on delivery being damaged.

I've yet to hear any further response from the company.

Update 12/25/25: company reached out and refunded me for the damaged helm.

Decided to take the damaged model out to the range for a few test shots. .22LR put a goofball sized dent when hit flat on from 15 yards. .357 sig technically didn't penetrate, but put a grapefruit sized dent into the helmet, and would have definitely crushed your skull. Definitely not rated IIIA. Maybe for shrapnel at best.

Company reached out and addressed the concerns.

From the product itself to the customer service, every part of this shopping experience was phenomenal! The item lived up to my expectations, and the team was so helpful when I had questions. Couldn’t ask for a better buy!

Everything’s exactly as described, no surprises! The fit is perfect, and it looks so cool. Total win with this purchase!

I purchased a green one,and it just arrived yesterday,love it! It is well made and fits me perfectly!

So suprise! This one has a sleek shape. Doesn’t make me feel like I’m wearing a huge piece of gear, which is nice for customer-facing shifts. Still, the protection doesn’t feel compromised at all.

It looks great, seriously, the design is so cool! Even better, it fits nice and secure, which is exactly what I cared about most.

Checked the specs before buying, and it’s certified for the protection level I need. Had a colleague who’s a safety expert look at it, and he said the build quality is top-tier. No cheap materials here, feels like it’ll last years.

The padding is soft but supportive, and there’s enough airflow so my head doesn’t sweat buckets.

Ordered this for a tactical training course, and it arrived 2 days early! Came well-packaged, no scratches or damage. Put it through drills right away, and it performed exactly as advertised.

I work construction with potential debris risks, and being able to see clearly while staying protected is huge.

It works well, and feels rock-solid. Did a test with non-lethal impact, and it held up perfectly. Worth every penny for the protection it gives.