Baltic Apprenticeships Reviews 142

Wonderful experience with Baltic in looking and obtaining a role, communication was consistent and clear, with expectations and standards set throughout. Would recommend to anyone.

I've only recently been introduced to Baltic Apprenticeships and I can easily say my experience so far has been brilliant. Natalie has been outstanding in her communication, knowledge and friendly nature. I am looking forward to continuing our working relationship into the next year.

I have just completed my 17 month apprenticeship course in level 3 multi-media marketing and I am so pleased with my whole journey throughout this process. My coach was Emily and she was so supportive and helpful throughout. I couldn't recommend Baltic enough and I wouldn't have achieved a distinction without them!

After 18 months, I have just completed Level 4 Data Analyst apprenticeship with Baltic and I cannot fault them.
The initial conversations to see if I was a good fit and the onboarding was fast and smooth, and the actual apprenticeship itself has been 5/5. The course length, structure, marking and final EPA methods were clearly outlined from the get go. The learning has been fun as well as invaluable, the sessions have kept me engaged and I have been able to practise my learnings through completing knowledge workbooks and workplace projects.
Shout of to Chris Stanney my tutor- he is a valuable part of Baltic and helped make the apprenticeship as good as it was. He was friendly, knowledgeable and supportive and clearly showed a passion for helping apprenticeships on their career journeys.

When I started this apprenticeship I was working in Merchandising within my workplace and towards the end of the apprenticeship I was able to secure my first Data Analyst role also in the workplace. This is thanks to Chris and Baltic for providing me with all the knowledge needed.

Thanks again Baltic!

Baltic is amazing
Kind, considerate and caring people who helped my professional development throughout my apprenticeship and went the extra mile when I needed help with my projects.

I’ve just completed my 18-month Data Analyst apprenticeship with Baltic. From the start, the team made sure the course was the right fit for me. The onboarding, cohort sessions, ongoing support, and communication from the course leader were all excellent.

There were a few minor issues with documentation along the way, but everything was handled quickly and clearly thanks to Baltic’s efficient communication and supportive approach.

I especially want to mention Craig Murphy, who was an incredible coach throughout the programme. His support, guidance, and advice made a huge difference, especially during a tricky period of change. I’m really grateful for everything he’s done to help me stay on track and finish the apprenticeship with the best possible result.

The Baltic team are amazing. They were very supportive in my application for an IT apprenticeship, providing useful interview tips. They were also very on the ball with regards to communication; I never had to wait a few days for a reply.

Special mention to Sean, Shane and Megan who made this possible.

All parts of the process were handled by Natalie Y, Account Director, at Baltic and she has been fantastic. Start to finish she has assisted us through the process and has been very patient as we have been setting up systems to enrol our first apprentice onto a programme with Baltic.

Would highly recommend to anyone looking for Data or IT programmes.

The training and service provided by Baltic Apprenticeships has been consistently excellent. From onboarding to ongoing support, their approach is professional, responsive, and genuinely learner focused.

A special mention goes to my Account Manager, Kenedie, who is absolutely amazing. She takes the time to truly listen, understanding the needs of both the employer and the apprentices, and always goes above and beyond to ensure an outstanding service is delivered.

Baltic’s dedication to quality and personalised support has made them a trusted provider. I would highly recommend.

Baltic have been a fantastic apprenticeship provider so far. They offer all round thoughtful and organisational-focused service. Learners enjoy the delivery of the sessions they deliver and the team are always focused on ensuring things run smoothly.

Since our very conversation, I have found everyone at Baltic to be friendly, knowledgeable and responsive. Most importantly, our learners are thriving on their courses with incredible resources and support from Baltic. They also seem to be on the front foot, adding courses that are future proofing business.

I had completed one of Baltic Apprenticeship’s level 2 bootcamp in IT Support sometime around July this year & my experience of their bootcamp & their services in general, has been a great deal of disappointments to say the least, in the most respectful way humanly possible.

To begin with, the recruitment consultants never properly explained to me before signing up that the bootcamp is only 2 weeks long, in which considering that for someone who is changing careers into tech (which I’ve had no prior experience in by the way), this isn’t a reasonable amount of time to grasp the fundamentals of IT, especially if the aim is to get your students job ready (which you’ve essentially failed at massively & I can say that confidently because so far everyone that I was in my cohort is STILL looking for work to this day).

Secondly, for a IT Support bootcamp to not have virtual lab practices, especially to teach certain topics like networking fundamentals, Linux, Mac OS, Windows operating systems, troubleshooting etc, how do you expect your students to learn ONLY from their tutors reading off from their slides?

Thirdly, after completing the bootcamp & attending the interview that was set up by Cheryl (Operations Leads) with one of the training provider’s client that was looking to hire a 1st Line Engineer Apprentice, I was told after the interview I’d be given feedback about what I could improve on & what are the next steps in working with the careers team, but not only do I not get update from Cheryl in regards to whether or not if I was successful in the interview nor did I ever get my feedback, but I had to find out from one of the other candidates who I was on the bootcamp with but was successful in the interview.

Fast forward to 6th October, after 4 months of no contact, just complete radio silence, I’ve now been contacted by Sean (Recruitment Partnership Manager) to tell me about an IT apprenticeship position at a law firm in Central London. Told me “from our conversation, it’s clear that your skills and experiences are a fantastic fit, and I’m excited to help you take the next steps toward this opportunity”. So please explain to me then why am I having to chase you on multiple phone calls to get this interview date actually set up for 2 weeks straight, to then only find out that the employer has already hired someone else for the position??

I get the job market is really bad right now, but to treat people like this with this much callousness is quite frankly unforgivable & unacceptable. Especially as my mental health has been severely affected by this whole experience & furthered my depression. I wasted 2 weeks of my time in being in your bootcamp to only learn nothing from you & just add another horrific experience of finding permanent employment.

Absolutely avoid them like COVID, would not recommend at all to anyone.

** Update 24/11/2025 **

So last month they sent me an email about my review of them & essentially, responded in the most bland HR response (saying they wanted to “gather more information about my experience with Baltic” …. Like I didn’t just leave a review on your trustpilot page & even left names & roles of who was involved but okay …), without even properly apologising for my experience with them let alone admit & acknowledge what had happened was wrong.

Then to add salt to the wound, was explained what the purpose of the bootcamps were for …. Again, I don’t need an explanation to what I unfortunately signed myself up to, which by the way, way too late for that now, & I wouldn’t have been here had one of your colleagues done their job properly & actually filled me in on how long this bootcamp is for. Not to mention, now I have to fill out a complaint form too???? Honestly what are you going to do with that complaint form other than dash it in the bin or somewhere deep in your files & forget about it? Like as if I haven’t given you more than enough details to basically start a fictional novel.

Mate, honestly, I get the job market is horrible rn, but on a human to human level, to carelessly sell someone a dream in the hopes of getting employed, especially when they are in desperate financial situations & their mental health ain’t in the best shape while not managing their expectations is just utterly wrong & if you can’t see that, then I really do think the public should really hear my warning about this training provider.

Ghosting is to be expected in today's job market, so I usually don't take it personally, but this was particularly unpleasant. After a phone interview with the recruiter, which I thought went well, I was asked to fill out a skills form. While we were chatting, I was sending files via email that he was opening. I started on the form and there were some things I was unsure about, so I emailed to ask. After a few days I hadn't heard anything so I followed up but again, nothing. I realised at this point I was being ghosted, but out of hope I filled it out anyway and sent it with a confirmation email. Radio silence. It just seems cruel to let people talk to themselves in your inbox after they've spent time doing something you asked them to do! Is it that hard to send a generic "we"ve decided not to move forward with your application" message?

P.S. it may be a coincidence, but I had a male friend send a similar email asking the same question as I did and only one of us got a reply...

ETA: There's a reason Glassdoor is anonymous. I've given more information when requested on every other review, but in this context I don't feel comfortable doing that. This review might be removed because of that which would be unfortunate, but so be it. It's hard to believe it's not an organisational choice or data harvesting with the amount of very similar experiences. The only person I spoke to had a similar name to the S2 X Factor winner, all other emails and phone calls to other Baltic addresses were ignored.

As the Apprenticeship Lead for TWHF, I have found Baltic Apprenticeships to be a great support not only to our leaners, but to me also. Laura, in particular, has been incredibly helpful and knowledgeable throughout our collaboration. The team consistently provides strong support to our learners, ensuring they receive the guidance and resources they need to succeed. I look forward to continuing our work with Baltic Apprenticeships and building on this positive relationship.

I had 4 different coaches throughout the duration of my apprenticeship, which made the course feel inconsistent. The first two tutors were quite harsh with students, but thankfully the final two tutors I had were lovely. The overall experience with the provider was okay.

Hi, I just wanted to say how brilliant all of the Baltic coaches have been throughout my learning from Level 3. Big shout out to Amy, my coach, who helped me get to a distinction level result for my Level 3. She was always supportive and helpful throughout my course. Also, thank you to Chloe, who helped me practise for my interview exams which lead to me passing.

Overall, the whole Baltic team have been consistently supportive and genuinely invested in my wellbeing and my learning, making sure we were on track. I think they are an amazing provider, and the results speak for themselves with my distinction.

Hi, I just wanted to say how brilliant all of the Baltic data coaches have been throughout my learning from Level 3 and Level 4 as a data analyst. During Level 3, Lily was amazing - always supportive, helpful, and there whenever I needed a chat. I then worked with Craig and Serena, both fantastic coaches, and though we had a coach switch, the transition was so smooth it was almost invisible, showing how organised and connected the team are. I've had a few reviews with Rosie, whose passion, encouragement and knowledge are evident in the way she speaks.
Overall, the whole Baltic team have been consistently supportive, quick to respond, adaptable, and genuinely invested in both our wellbeing and our learning. I think they are an amazing provider - and the results speak for themselves!

I've completed a Level 4 Data Analyst Apprenticeship with a Distinction, and it wouldn't have happened without the fantastic support I had from the Baltic team and my coach, who went above and beyond to support me throughout the programme.

They've provided insightful and clear instructive workshops and resources, and their guidance made for a very positive experience.

As an autistic person, I applied for an apprenticeship for Autism Together but was turned down without stating why I was unsuccessful.

I phoned Baltic but after several rings, a recording told me to leave my details, which I did. I had no call back. I phoned the following day, and again no call back.

I have since emailed and phoned but still not heard anything.

Today, Friday 22 Aug at 15:03, I phoned again and regardless of what option I chose, it said I was being transferred, then another recording saying someone will answer my call shortly, then another recording saying the office is now closed!

Perhaps I have dodged a bullet with that knock back, absolutely unacceptable treatment.

Absolute sham of a company, knowledge and training provided is basic and just a power point trainers read from, no deviation as they don't understand the topic.
If your a business dont use, look for a training provider with staff who know the role