Bamboogiant Reviews 24

From the moment I spoke to Matt not only was his knowledge apparent, but so was his customer service.
He advised me what bamboo would be best for my needs.
I wanted a specific date for delivery and 8 bamboos and four planters arrived as agreed.
A great person to interact with.
The bamboo and planters look fantastic.

Bone dry, brown/black leaves of 3 bamboo. Spent days sawing them out of their pots, clearing thousands of leaves from the floor. Tried to revive. Waste of time and they infected my bamboo which had remained healthy for years! Never again.

I was a bit wary of ordering from here because the price of their black bamboo is very competitive compared to some of the other sellers I found (some others have similar pricing at face value, but delivery was £50+). Happy to say that the bamboo is exactly as described, easily 250cm tall (maybe a bit more) and completely healthy. Very good service and very competitive pricing. The courier they used, XDP, did a great job as well.

Fantastic quality, amazing size for the price. Very impressed. Planted up in our raised bed and look fab.

Matt was amazing- I’ve never bought plants on line before. At every stage through delivery Matt was AMAZING. If you are unsure about this company or doubtful about ordering plants / trees online - you have no problems here

Brilliant help and advice from Matt with prompt delivery and beautiful plants and pots.

Beautiful plants. Excellent advice and help. Very quick delivery. Highly recommend this company

Excellent customer service from start to finish. Couldn’t believe how quick delivery was. On top of that the bamboo I ordered looks amazing in my garden and it was half the price of other retailers.

Very very happy with my purchase and I loved the confirmation email I got sent.

Will definitely shop here again

These guys are really helpful and extremely knowledgeable about bamboos. My order of Phyllostachys Aurea bamboo and planter arrived in perfect condition and in lightning fast time all the way from Sussex to North Wales. Will definitely use this firm again.

Fantastic huge bamboos! Arrived quickly and in great condition, very impressed.

Very knowledgeable, helped me change my order after I picked the wrong bamboo for my needs. Great communication, plants showed up today and are very healthy and look great. Would highly recommend

Goodness me, what an absolute delight, to discover an organisation that's so efficient. Not only was my plant delivered with lightning speed, and the quality superb, bamboos so green, lush and dense, but emails followed explaining how they should be cared for. They were very well packaged too. I decided on this company as it was the only one I found with exceptional reviews. You won't be disappointed.

Excellent company to do business with and great communication. Bamboos arrived very healthy and bushy (2m +) in height as described, would definitely recommend this company Bamboogiant.
Thanks once again.

I found bamboo giant after another company failed me terribly and left me with just a few days to complete on a garden design project. Matt sorted me out with large palms and bamboo screening in just a 2 day turn around. The plants were lush, sizable and in perfect condition. I could not be happier and would recommend time after time. Even passers by were complimentary of the stock. I'm so grateful for their help and will definitely be using them again.

Fantastic, full, flourishing bamboo received as described. Very pleased with our purchase, would definitely order again from this company. Matt was extremely helpful in answering any questions we had. Was a pleasure doing business with you guys.

Ordered two one better than the other, however still better than ones I have purchased from other places!

Sent from Matt and the team with love, Packed with care, delivered with care.

Have settled in well and look great, healthy and strong.
Matt great advise, and reminder to water, your passion for your Bamboos speaks for itself !
Thank you, I'm so tempted to order another one or maybe two!
Sylvie

Having been let down twice by another online bamboo company I did some research, saw these good reviews and was not disappointed. Excellent communications with a prompt delivery of lovely healthy bamboo tress. Five star customer service before, during and after sale. Would highly recommend.

Fabulous despatch email and the bamboo arrived in perfect condition thanks to those buddist monks 😆, great company.

This company has been great from first contact. I didn't know what type to get and emailed; Matt replied within a couple of hours giving advice and recommending something different (and cheaper) to what I had planned. Delivery was delayed by a day during transit but again Matt was excellent with communications. The care sheets, complementary fertiliser and humorous emails really appreciated. Plant looks great too. Would definitely use again and highly recommend.

Super quick delivery, good comms, good products. Matt was very helpful.