Here is the logic of Loop when you want to do business: Your company is newly incorporated, means no history, means high risk, means systematic rejection of your business verification. Otherw... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
Terrible customer service. No way to contact directly. Takes days to hear back from email. No clear escalation path when things aren’t resolved. How can one run a business where communication is so... Toon meer
Bedrijf heeft geantwoord
I found the banking system improved in an unexpected way. It is simply made easy for business Thanks.
Bedrijf heeft geantwoord
Unbeatable customer support Context: we have manufacturing done in China and needed to get a credit limit ASAP in order to get an order paid before a Chinese holiday. Our Loop rep Nikhil was... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Info over Loop Financial
Geschreven door het bedrijf
The Future of Cross-Border Banking for Canadian Businesses
Loop Financial is a financial technology company built for Canadian businesses that want to grow without borders. Designed for Canadian companies that need the same financial tools as the largest global enterprises, Loop provides access to world-class banking products, real multi-currency accounts, and corporate credit solutions – all within one integrated platform.
With Loop, you can get:
- Global bank accounts: CAD, USD, EUR, GBP
- Multi-currency corporate credit card
- Industry-leading FX rates
- Free wire transfers and international payments
Loop Powers Global Growth
With Loop, businesses can open real domiciled accounts in Canada, the United States, the United Kingdom, and the European Union. These aren’t proxy wallets – they’re actual banking accounts with local account details, giving companies access to domestic payment rails. That means faster payments, fewer delays, and no unnecessary foreign exchange (FX) fees when sending or receiving money across borders. Customer's CAD balances are held in trust and CDIC insured up to $100,000, and funds in USD operating accounts are FDIC insured up to $250,000.
Loop also offers true corporate credit with limits up to $1 million, paired with a powerful multi-currency credit card. Companies can spend and repay directly in CAD, USD, GBP, or EUR, completely eliminating FX friction while gaining financial flexibility to scale globally.
Beyond accounts and credit, Loop makes international finance simple: free wire transfers, transparent pricing, and access to over 130 countries and 30+ currencies. Canadian businesses no longer need five different providers for payments, accounts, and credit – Loop delivers a full-suite global banking solution under one platform. Plus, every transaction in Loop earns you rewards points, which can be redeemed for travel, gift cards and more.
Whether you’re scaling into new markets, managing international suppliers, or paying global teams, Loop empowers Canadian businesses to access the best rates, the fastest payment options, and the financial infrastructure to compete on a global stage.
Time is Money – Loop Saves you BothLoop Saves Businesses an Average of $40K Per Year and 12 Hours Per Week
Contactgegevens
410 Adelaide Street West, M5V 1S8, Toronto, Canada
- support@bankonloop.com
- bankonloop.com
3,5
Gemiddeld
89 reviews
Heeft 73% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
I have been using Loop for years and…
I have been using Loop for years and they are awesome. Bank accounts globally and business card credit. Would recommend to anyone in Canada especially if you do business globally.
8 oktober 2025
Antwoord van Loop Financial
We truly value your long-standing business with us, it means a lot to have your support and recommendation. Thank you so much for your kind words, we look forward to continuing to grow together.
- The Loop Team
Antwoord van Loop Financial
Thanks so much for your kind words! We're thrilled to hear you’re enjoying the platform and our customer service.
- The Loop Team
One of the best banks for small businesses
Asked a question in using the chat feature and got a response within two business days (delay was only probably because question was asked on a Friday) .
26 september 2025
Antwoord van Loop Financial
Hello,
We’re so glad to hear you’re happy with our service! It’s wonderful to know our chat support met your expectations. We always aim to respond within the same business day, our hours are Monday to Friday, 9 AM to 5 PM ET.
Thanks again for your kind words!
- The Loop Team
The inability to easily build reports…
The inability to easily build reports on things, or to hook up to QuickBooks, is a disaster in terms of the time suck.
3 februari 2025
Antwoord van Loop Financial
We’re sorry for the frustration as we understand how valuable our customers' time is. You can currently export transactions in spreadsheet format, and we’re actively working on QuickBooks Online integration to make reporting much easier. Please reach out to support@bankonloop.com if you’d like to share more about the reports you need.
- The Loop Team
Need to be more organized in the…
Need to be more organized in the support and faster response with follow through.
1 oktober 2025
Antwoord van Loop Financial
Thank you for taking the time to share your feedback. We're sorry to hear about your experience, this isn’t the level of organization or responsiveness we aim to provide. We’d really like to learn more and make things right. Could you please reach out to us at support@bankonloop.com so we can look into this further?
- The Loop Team
Not reliable, not easy
Not reliable, nor are the flexible or willing to make things work.
1 augustus 2025
Antwoord van Loop Financial
Hello,
We are sorry to learn you are feeling this way. We take feedback like this very seriously and always strive to provide flexible and reliable solutions to our customers. Please send us an email to support@bankonloop.com so we can work toward a resolution.
- The Loop Team
EXCELLENT PARTNER LONG TERM
Loop Financial has been absolutely amazing to work with. Their platform is smooth, reliable, and easy to use. Customer support is responsive and truly cares about helping—you don’t feel like just another number. The services are fast, transparent, and make managing finances stress-free.
What really stands out is how professional yet approachable the team is. They deliver exactly what they promise, and it shows they value long-term relationships with customers. I couldn’t be happier with my experience and highly recommend Loop to anyone looking for a dependable financial partner.
1 oktober 2025
Antwoord van Loop Financial
Hello,
We really appreciate you sharing this wonderful feedback! We are thrilled to know that your experience at Loop has been so positive. Our team is committed to helping our customers grow. Thank you for trusting us with your business needs.
- The Loop Team
Great bank with real customer service
Great bank with real customer service. I tried to set up accounts with Wise and Payoneer and found they have 0 customer service. Loop is great. Thans
30 september 2025
Antwoord van Loop Financial
Hello,
Thank you for sharing this feedback! Our support team strives to deliver a seamless customer experience and we are glad to know it's made a positive impact for you. We value your trust and look forward to supporting you again.
- The Loop Team
Was a fantastic experience
Was a fantastic experience. Especially for Canadian working with US clients. I would definitely recommend it.
30 augustus 2025
Antwoord van Loop Financial
Hello,
We are thrilled to hear you’ve had such a positive experience at Loop. Helping Canadian businesses simplify their payments globally is something that we are truly passionate about.
Thank you for recommending us!
- The Loop Team
Happy With the company
Happy with the company, as they offer services for Canadians that no one else does.
Pros:
* The only Canadian company I know of that provides a real US bank account for such low fees (or free), accepted by Amazon.
* Excellent exchange rates (FX).
* Multiple bank accounts managed in one place.
* Free unlimited credit cards.
* Same credit card for multiple currencies, automatically deducting from the correct account.
Some issues to improve:
* No e-transfer option, even after a year of saying it's coming soon. Every transfer to Loop takes at least 4 business days, which is frustrating for last-minute transfers.
* No mobile app, only a website.
* No option to save the verification code for the browser, so it asks for verification every time.
* Not yet insured by the government, as far as I know.
The biggest issue for me is the slow transfer rate. However, I am unaware of any other company that provides Canadians with an actual US bank account—not a Canadian bank with US currency.
8 september 2025
Antwoord van Loop Financial
Hello,
We truly appreciate you providing such detailed feedback as we are always looking for ways to improve the Loop experience. We have some very exciting updates that will address several of your main pain points. Stay tuned!
For peace of mind: your CAD balances are CDIC-insured, your USD Operating Accounts are FDIC-insured, and GBP/EUR funds are safeguarded. If you simply hold USD in a Loop wallet, those funds are also CDIC-insured.
Thank you for your trust, we look forward to continuing supporting your growth.
- The Loop Team
Loop is a lifeline for sole props
Loop is a lifeline for sole props. Great platform and features, and fantastic email support.
30 september 2025
Antwoord van Loop Financial
Hello,
We are so happy to hear we've made a positive impact to your business! Thank you for your trust in us, we look forward to growing alongside you.
- The Loop Team
Worse Funds Transfer in History
You did not solve the problem at all and gave false answers to me
24 september 2025
Antwoord van Loop Financial
Hello,
We are sorry to hear that you’ve had a negative experience at Loop. We want to make it right and take feedback like this very seriously. Please email us at support@bankonloop so we can look into this further.
- The Loop Team
Wonderful for the core value
Wonderful for the core value: quick, simple, cheap currency exchange for my business. No waiting for payments. Great credit card functionality (and finally with ApplePay). Timely and clear alerts for transactions.
Needs work on: Giving interest (I'd prefer to keep my cash in a Loop account but there is no incentive to do so), clearer on-screen transaction records with balances, integration with Quickbooks
30 september 2025
Antwoord van Loop Financial
Hello,
Thank you for sharing this thoughtful feedback. We’re so glad to hear Loop has made currency exchange and payments easier for your business. We also appreciate your suggestions on where we can improve the Loop experience, we take these very seriously and have some exciting updates on the way.
Thank you for trusting us, we look forward to growing together.
- The Loop Team
Love their services and support!
30 september 2025
Antwoord van Loop Financial
Hello,
We are so happy to hear you've had such a positive experience at Loop! Thank you for trusting us, we look forward to continuing to support you.
- The Loop Team
Like the USD banking & credit card…
Like the USD banking & credit card facilities. UI and integration with accounting software requires improvements.
30 september 2025
Antwoord van Loop Financial
Hello,
We’re happy to know you’re finding value in our USD Operating Account and Loop Global Visa Card. Thank you for sharing your feedback on how we can improve the overall Loop experience, it truly helps us.
- The Loop Team
Great service with highly competitive…
Great service with highly competitive rates for converting currencies, nice credit features and kind client services team.
30 september 2025
Antwoord van Loop Financial
Hello,
We’re so glad to hear you’ve had a great experience with our currency exchange, credit features, and support team. This is exactly the kind of experience we strive to deliver at Loop. Thank you for your trust in us.
- The Loop Team
Great company
Great company, there multi currency is a real bonus for our company. Wiring platform is simple to use and quick.!
29 september 2025
Antwoord van Loop Financial
Hello,
We are so happy to hear you've had such a seamless experience using Loop. This is exactly what we aim to deliver to our customers! Thank you for your continuous support.
- The Loop Team
Oustanding Customer Service, Amazing Platform
As a small business owner, Loop has been a lifesaver. The ability to grant my contractors and employees corporate cards is unmatched. The merchant lock and spending limits makes sure that all transactions are in fact authorized. And, don't get me started on the incredible customer service at Loop. They go above and beyond for their clients, answering all your questions and even accepting suggestions that you make. They really listen!
31 juli 2025
Review zonder uitnodiging
Account disabled without prior notice…
Account disabled without prior notice and no explanation what so over. Support does not respond to me. I used this card as a Canadian buying in USD from the US for my business. Never broke any terms or conditions. There is still funds on my card that I cannot access now.
6 juli 2025
Review zonder uitnodiging
More powerful tools than with…
More powerful tools than with traditional Banks regarding creating credit cards and changing credit card parameters on the fly
11 juni 2025
Review zonder uitnodiging
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