Whenever I needed help the company always helped me, in January it really helped me out they let me make quarterly payments,..couple days ago Joy helped me make bank account change that I could have... Toon meer
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Lees wat reviewers zeggen
An employee named Shajna is responsive, competent and kind. Not a five as I first reached a robot- I needed the genuine human voice.
I've called into the customer service line several times. I appreciate that you don't have to jump through a lot of hoops to get to a live agent. All the agents I've worked with have been helpful an... Toon meer
I have been a client of Banner Life for many years. I rarely need to call in for assistance as their information is always clear and concise. In the rare event I have called they have a great customer... Toon meer
Bedrijfsgegevens
- Verzekeringsmaatschappij
- Financieel adviseur
- Financiële instelling
- Verzekeraar
- Tussenpersoon voor levensverzekeringen
- Tijdelijke overlijdensverzekeringsmaatschappij
Geschreven door het bedrijf
The Banner Life family of companies helps families secure their financial futures with life insurance. Look to us for affordable life insurance that provides financial protection for the people you care about the most. Banner Life Insurance Company and William Penn Life Insurance Company of New York, make up the family of companies. Banner Life and William Penn is a nationally recognized market leader in the individual life insurance industry; we consistently rank in the top ten for new coverage issued in the US.
Contactgegevens
3275 Bennett Creek Avenue, 21704, Frederick, Verenigde Staten
- 800-638-8428
- bannerlife.com
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I would not trust Banner with take out
I would not trust Banner with take out, let alone my family future
Great company with knowledgeable and…
Great company with knowledgeable and friendly staff.
Great service!
Spoke with a person, not a computer promp. Call was handled very courteously & professional.
An employee named Shajna is responsive
An employee named Shajna is responsive, competent and kind. Not a five as I first reached a robot- I needed the genuine human voice.
Live Agent was the BEST
Kiren was able to help us work through what we needed to take care of our problems the first time!
Whenever I needed help the company…
Whenever I needed help the company always helped me, in January it really helped me out they let me make quarterly payments,..couple days ago Joy helped me make bank account change that I could have never figured out on my own, it was very complicated to, going back and forth between different windows, but Joy was very patient and she saved my day!
Fast and Professional Customer Service
Fast and Professional Customer Service. Friendly, Knowledgeable Staff.
Great communication they take you…
Great communication they take you through the whole process and get you grounded. Very straightforward honest communication.
Courteous Competent Service
Getting to a live agent was relatively easy.
I had a great experience with the help of my representative Laura.
I had a great experience with the help of my customer service agent Laura, who explained everything clearly and helped me feel more comfortable with my decision to make changes in my policy.
personal customer service not AI
I called in to customer service and got Hailey on the line. Wow! Hailey knew just how to answer my questions and get me a document that I needed. Personal customer service will win out over AI every time!
Unreliable Company
Agent signed me up with my nickname instead of my legal name. I said during call it needs corrected and they said they would fix on the back end. Big mistake... submitted all the additional documentation they requested to update proof of my legal name. They said they will keep information on file but refuse to correct the policy name so looking elsewhere. I'm not going to trust them when my family needs them
Molly soooo sweet kind professional…
Molly soooo sweet kind professional courteous took her time maybe feel comfortable relaxed nooo stress explained everything in detail ❤️🙏🙏👌👌😊😊👍👍👍
Excellent service
Excellent service, great product and custom satisfaction
Customer Service the way it should be.
It was easy for me to get a real person on the line to speak with. The customer service reps that I spoke with were polite and knowledgeable about my policy.
Excellent customer service
Excellent customer service! Friendly!
Surprisingly pleasant customer service
I've called into the customer service line several times. I appreciate that you don't have to jump through a lot of hoops to get to a live agent. All the agents I've worked with have been helpful and easy to understand.
Awesome company
Very good term life insurance company never had any issues always reaching out to customers to make sure there’s no updates needed.
Easy sign up and reasonable premiums…
Easy sign up and reasonable premiums for coverage. We have used Banner for the past 20 years.
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