BarberSets Reviews 30

They’re horrible, nobody replies, and you can’t cancel any items Even if it’s seconds after ordering it! They act like the product is outside your door and won’t refund at all

Ordered trimmers from their site, arrived used and faulty. Tried reaching out many times and have yet to come to a resolution. Running out of time on my 30-day return window, not sure what will happen then. Do not buy from this site.

AWFUL! Sent the wrong size Oster replacement blade (17 days after original order). Requested a return label to ship it back for a full refund as, in desperation after reciving the wrong blade I couldn't use- bought one through Amazon (next day delivery- by the way). Contacted these people delay, delay & multiple requests for photos ( not just the box but the blade itself) OK, just so happens I kept all this stuff..but I RESENT doing their customer service & quality control for them. This is why these smaller outfits can't compete...hiring people who apparently can't read (1.5 vs 3.5 blade) and who are clueless about customer service.

I placed an order on November 17, 2025, and never received anything. There has been no shipping, no updates, and no delivery.

I have tried emailing multiple times and calling their phone number, but they do not respond at all. No replies, no explanations,nothing .
Based on my experience, I would strongly advise others to avoid this website to prevent wasting time and money .

This company doesn't communicate at all. Multiple emails sent and only generated response we will get back to you. No telephone option. This has gone on for approx a month. Finally called my bank and disputed charges. Couldn't even get a response from this company even when I wanted to cancel my order. Wish I would have researched the reviews in the beginning.

I ordered a set of clippers for my son for his birthday. When they came in, they were obviously used. The box was not sealed, the blade guard was not on the blades, there was hair around the blades and the box was torn. I've tried to contact BarberSets via two emails and a phone call as soon as I received the clippers and have heard nothing from them. Buyer beware, this is not a good company to buy from

Non-existant Customer Service. No response to my emails. Ordered two of the same product and received two different kinds. Itd be great if they refunded me for one of the bottles I didnt want.

First and last time purchasing from this place. Should have trusted my gut, website looks like a scam.

Thank you for fast delivery.

Quick response from vendor, products arrived on time with a good packaging.

I absolutely love this place! Their barber and salon supplies are always top quality, and I buy everything I need from here. The staff is friendly and the shop has such a warm, welcoming vibe.

My wife also gets her hair done at the salon inside, and the stylist is truly talented — she always leaves extremely happy with the results.

Highly recommended for both great products and excellent service!

perfect web site

Great quality products. Strongly recommended.

The seller has done a real good packaging, it arrived on time, the product was as it described.

Great products, reason of my happy customers

I do all my shopping for my barbershop from here and I am always very pleased with quality of products as well as price. They have top notch customer service too. Highly recommended.

good products excellent price. thanks.

Ordered clippers almost a month ago and still haven't been shipped. I reached out to them 2 weeks ago to request the order to be cancelled and followed up a week later and still no response. I had to dispute with PayPal and that case is still pending. Don't waste your time or hard earned money on this scammy website!

Paid for evaporated samples. Contacted them via email, website and even tracked down their difficult to find phone number. No response via email or website and I was told over the phone to send a picture of how empty the opaque bottles were. They absolutely did not care and the person who answered the phone acted like I was bothering them. They have had four months to address the issue. Everything else arrived in good condition, however the expectation is everything arrives in good condition or issue a replacement or refund.

•Long lead-time
•Poor customer service
•Was told a product was delivered and it never was. Zero help.

Terrible customer service. Took them three weeks to ship product. I asked them to cancel the order before it was shipped three times. They shipped it anyway and it was not the exact product that I ordered. I complained to them and asked for a refund and they refused because they said the product I received was in the same category as what I ordered. This company has zero concern with pleasing is customers. I'd rather pay a little more than have to deal with this company ever again.