Bargain Chemist Reviews 

Apon returning on the day i was advised that a supervisor would there so i could return a faulty product, i was then told they had left for the day & to return on another (once again). Dealing with "C", who whilst in the ph to her manager said right infront of myself "i doubt she would have been told to come in today"? Calling me a liar in other words? Then asking her to inform the manager that she had infact put her ungloved finger into the face cream, she refuse to even acknowledg me, so i asked for signed confirmation from her that she had fingered the cream, this she also would not do. Apon returning from finding a more mature staff member who could at least witness the goings on, she was quikly on the ph to security, falsifing the situation, knowing what she had wrong & this was her way not to be caught out. Feeling disrespected & degraded after her first comment then to have her make the situation into something it hadn't beem was absolutely frustrating. Tbh there was no need for her to butt in, as i was being served already by a very polite young man who was handling things whilst showimg the upmost respect. Won't be shopping there in the future & as for Miss C, i recommend maybe getting off that high horse, obtaining some customer service training or enter into a new profession!! Appallingly to say the least!

Took 6 days to get them to deliver my items and no update totally useless

Online ordering easy to complete. Free delivery a bonus. Well packaged.

It was so wonderful to get it delivered by Uber in less than 45 minutes. I couldn't believe it. The prices were good too,

First time ordering from Bargain Chemist. Order arrived quickly however one of the two items sent was not what I ordered. After phoning 0800 number was advised to send email with photos. They were very helpful and sent out the correct order within a day or two. Service was good but person pick/packing the items, not so much.

This was my first purchase and won't be returning. The online team got one of my items wrong and when I emailed them they needed photos as proof then took over 3 days to reply and instead of sending out the right item (which I needed asap) they not only didn't respond but sent through a refund which means I would have to spend more money to repurchase and pay for shipping twice. Prefer chemist warehouse, I've never had an issue with them. There's a reason these guys are cheap.

1st purchase for me and 100% happy with the service. Received my full order two days after order was placed and that was for a Christchurch to Auckland delivery. My five items were all a little bit cheaper than Chemist Warehouse as well!

I waited two weeks after confirmation of order, then had to email customer service. They said I needed to talk to a pharmacist about a product (which the website said would happen within 72 hours) and I could call them to speed up the process. There was no apology for lateness or lack of contact and I would still have to wait for shipping so I cancelled the order. Hope the refund comes through quickly!

Goods finally arrived. The courier was very slow in delivery. It took a week to get what I ordered.

Please give a remainder at the counter or on the sale tags of your clearance items if you do not exchange those items, because no one will read your policy on your website before making purchase. And It is very rude to say read the website police when you refuse to exchange items for your customers.

Great customer service order was ready fast

Fast and efficient. And good prices too. Thanks :)

Clean, good selection, good prices and great service. Today was the first time we have gone there and we will definitely be back. We went to Birkenhead so I dont know about the other ones but the service we received was friendly and helpful.

Very impressed!!
I have been looking for my night creme for over a month as it doesn’t come cheap. I stumbbled across Bargain Chemist and it was $35 more cheaper than anywhere else!!! There shipping was immaculate arrived the following day from when i ordered. Highly recommend!!! Thank you Bargain Chemist will definetely be ordering more products, happy customer over here :)

Once more your delivery time was excellent and the blood pressure monitor is exactly as described and I am very happy with it.

Fantastic experience. The website is easy to use and find the products I wanted. The prices are good too.

I was advised by email of the tracking no. when it was sent.

Highly recommend using them

This is a briĺlant chemist. Definitely our go to. Staff so friendly. Plus buy three products and get freebie!

Delivery time was really good as arrived day following order. Unfortunately though I had been sent 2 wrong items but after emailing and getting a prompt reply the correct ones were resent pretty quickly and returning the wrong items was fairly easy.