Basco Reviews 

Edited after reply: realising that the delivery would not arrive that day was frustrating but I appreciate their customer service was sympathetic and tried to provide the best possible experience and solution given the circumstances. They reacted quick. I raise my rating to reflect that but unfortunately I cannot score them higher as the unintentional misleading info put me under a lot of pressure to find alternatives for my event.

I ordered from Bascofinefoods as I had good experience in the past and paid the Priority as it is mentioned at their webpage that is next day delivery except weekends and bank-holiday. I was expecting the shipping to arrive on Monday (normal working day) but I have been told that would not be possible. I am supposedly getting a refund but now I have few hours to come up with an alternative for my evening event. Really disappointed on how they let me down; I had good experience with them in the past.

Prompt service. Excellent packaging and fabulous quality. Have been searching for a long time to find a good quality salt cod for my husband Have finally found it. This is the best by far.

Recently ordered several items from Basco. I would totally recommend the Food & condiments as they are Fresh, Extremely good quality & sent well packaged (Numerous Freeze Bags to ensure Freshness & Quality) & delivered super quick.

Authentically Spanish & with little effort & preparation guidelines from Basco, you can easily create top quality & authentically Spanish Tapas. 100% from me & I will be ordering regularly.

fast delivery,fair price,food you cannot get anywhere else,superb quality.

Great service. Prompt and efficient. The cheesecake dessert is to die for!!

Delicious authentic Spanish food. We will be ordering from Basco again! We were very impressed by the jamon and the manchego cheesecake is incredible.

We order regularly from Basco. The Fillets, wine, cheese and tapas/nibbles are great and the orders arrive in a day or two.

Great to be able to buy my favourite gin in the UK!
Order arrived quickly and very well packaged.
Can imagine I am back in Menorca whilst drinking the gin!

First class produce. Suckling Pig is great with the Pork Loin so tasty you will find it hard to go back to supermarket imposter meat.

The entire order from start to finish was flawless. Fantastic service and prompt delivery. The food products ordered were of a very high standard and did not disappoint.
My order arrived on the scheduled date and was packaged well. 10/10

Food was amazing. Customer service fantastic. Couldn’t fault any of it

Quality of the food was excellent. Good packaging and delivered on time

Delivered what I ordered when they said they would

Meator probe plus 2
Bought a meator probe that was faulty, tried to go through meator with no result! Miles from Basco calls me up personally to get the issue resolved, also made sure after new product was delivered i was also satisfied. Absolutley fantastic customer service, will recommend Basco to everyone

Every order from this company has been. EXCEPTIONAL! The food is outstanding and the service is simply second to none! I never go anywhere else! The staff are always most helpful and the website is so easy to navigate!

I’ve ordered from Basco several times & been pleased with the quality of the goods but their customer service is poor. If something goes wrong, they are not prepared to properly resolve. My last order had 2 expensive joints of beef that were materially underweight. The order also went to the wrong address which we had to track down & spent 2 hours driving to retrieve. The address details were pre populated by their system and were correct in terms of the street address & village name. What I didn’t spot is that the postcode was wrong but as there is only one village in the UK with this name, I had no reason to check the postcode. Apparently it’s my fault as they are not liable for their system error as per their T&Cs! Mistakes happen but it’s how they are resolved that counts. Will not use them again.

Prompt reliable, excellent quality and delightful to deal with

I have been using Basco for a couple of years now and they never fail,I must mention Jo who is always on hand to advise about products and help Jo has a vast knowledge of all the fabulous Spanish products that they sell and she is so helpful and is who i always try to deal with when i call them for advice, the rest of the team are also great.
If you are looking for the finest Spanish ingredients look no further than Basco they are brilliant its all gourmet and delicious the best of Spain on your plate and sure to impress if you are doing a Spanish themed dinner
All the Tapas ingredients such as the iberico ham, the chorizo, Manchego , olives black pudding etc incredible , the anchovies etc stunning the Caribinero prawns are absolutely unreal good and i promise if you have never tried one you should , the suckling pig is amazing and so easy to cook and get juicy meat with crackling thats like glass and divine ,the salt cod croquettes wow, the cooking chorizo is brilliant the wines sherrys pedro ximenez all of it is amazing, i am ordering the lamb soon for a dinner and im sure that will be just as good.
I could carry on listing all the great produce they supply but honestly its all fantastic and all delivered on time packaged and chilled.
I love the way the Spanish eat the quality and it’s so good to find basco and Jo they bring the best of Spain to your doorstep and are great to deal with.
Looking forward to many years of dealing with them.

Had a good experirience the first time I ordered 5kgs of Iberico pork.
Recommended to 2 different friends of mine and they order 5kgs each too.
I have never received the referral discounts from Basco, even after calling them and emailing several times about it. I'm not ordering from this company anymore.

Great service from the guys at Basco. We enjoyed both the burnt manchego cheesecake and tarta de Santiago almond cake. Great dessert alternatives for special occasions. The cheesecake was wonderful and kept in the fridge for a week.