Baybyy Reviews 84

TrustScore 2.5 uit 5

2,5

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Beoordeeld met 1 van de 5 sterren

Bought a small shaver from there advertised site pure rubbish to say lest £9:99 + shipping £2;99 tbh it's something you would find it a pound/dollar store at 2 for £1/$1

Bedrijf heeft geantwoord

Beoordeeld met 1 van de 5 sterren

Terrible customer service ! Avoid this company ! I ordered a dress that I’d seen on Facebook a few times, so decided to try it. The fabric quality is poor, it’s extremely over sized and I’ve emailed... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 3 van de 5 sterren

They work to an extent: only cope with small leakages and become smelly by the end of the day. Also water doesn’t wick away very quickly so pants can feel wet. Reverted to using moderate absorbency's... Toon meer

Beoordeeld met 5 van de 5 sterren

Bought a bag which I loved. Unfortunately the strap started tearing. I got a reply quickly with a friendly representative from customer service. A new bag was shipped promptly. Very happy with my expe... Toon meer


Contactgegevens

2,5

Slecht

TrustScore 2.5 uit 5

84 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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Dit bedrijf heeft hun klanten niet uitgenodigd, dus reviews zijn mogelijk niet representatief

Heeft 100% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 1 week

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Beoordeeld met 1 van de 5 sterren

Bought a small shaver from there…

Bought a small shaver from there advertised site pure rubbish to say lest £9:99 + shipping £2;99 tbh it's something you would find it a pound/dollar store at 2 for £1/$1

22 juni 2026
Review zonder uitnodiging
Logo Baybyy

Antwoord van Baybyy

Dear valued customer, thank you very much for providing us with your valuable feedback.
We are deeply sorry to learn that you are dissatisfied with the material and quality of the product you purchased. Ensuring that every product meets our quality standards is our responsibility, and clearly, we have failed to meet your expectations this time. We fully understand your disappointment and highly value your experience.
Please send the specific issues and relevant order information to our customer service email address: service@baybyy.com. Our service team will contact you within 24 hours to verify and address the issue, and provide you with a proper solution.
We sincerely apologize again for this unpleasant shopping experience and thank you for your trust and patience. We look forward to the opportunity to improve our service for you.

Beoordeeld met 1 van de 5 sterren

Terrible customer service

Terrible customer service ! Avoid this company !
I ordered a dress that I’d seen on Facebook a few times, so decided to try it. The fabric quality is poor, it’s extremely over sized and I’ve emailed twice now to request a return address (as per their website returns policy), but I’m still being ignored ! I can almost write the next part …. I’ll be too late to return !

1 juni 2026
Review zonder uitnodiging
Logo Baybyy

Antwoord van Baybyy

Dear Customer, thank you for your feedback. We’re sorry to hear the size and product quality didn’t meet your expectations. Please contact our support team atservice@baybyy.com with your order details, and we’ll work to find a suitable solution for you. Thank you for your understanding.

Beoordeeld met 1 van de 5 sterren

Ordered a dress I had had my eye on for…

Ordered a dress I had had my eye on for ages thought I’d take the plunge. Took a while to come but when it did hated the material and was dragging on the floor. Tried to arrange return and refund but was persuaded to not return as would be costly in the end they offered me £18 (dress was £26 with £3 delivery) I have begrudgingly agreed but now I wait to see if I get any money. Avoid don’t buy especially if it’s not right

24 mei 2026
Review zonder uitnodiging
Logo Baybyy

Antwoord van Baybyy

Dear Customer, thank you very much for your valuable feedback.
We are deeply sorry to hear that you are dissatisfied with the quality of the product you purchased. It is our responsibility to ensure that every product meets our quality standards, and clearly, on this occasion, we have failed to meet your expectations. We fully understand your disappointment and take your shopping experience very seriously.
Please send details of the specific issue and the relevant order information to our customer service email address: service@baybyy.com. Our service team will contact you within 24 hours to verify and address the issue, and provide you with a satisfactory resolution.
We would like to offer our sincere apologies once again for this unpleasant shopping experience, and thank you for your trust and patience. We look forward to the opportunity to provide you with a better service in the future.

Beoordeeld met 1 van de 5 sterren

Want to return an item

Want to return an item. Told address abroad so will be expensive. Offered half price.
All I want is a return address and my money back…..

8 april 2026
Review zonder uitnodiging
Logo Baybyy

Antwoord van Baybyy

Dear customer, thank you very much for sharing your feedback with us.
We are deeply sorry to read about your experience. It is our responsibility to provide you with a perfect experience, and clearly, we failed to do so this time. We completely understand your disappointment and frustration. Please send the details of your situation to: service@baybyy.com , and our customer service team will contact you within 24 hours to resolve the issue and hopefully make amends for this oversight.
We apologize again for any inconvenience caused and thank you for your trust and patience.

Beoordeeld met 1 van de 5 sterren

Ordered toe nail clipper sent 10-98…

Ordered toe nail clipper sent 10-98 ...have received nothing. Complete scammers ....

27 maart 2026
Review zonder uitnodiging
Logo Baybyy

Antwoord van Baybyy

Dear Customer, thank you so much for taking the time to share your feedback.
We sincerely apologize that your recent experience did not meet your expectations, and we fully understand your feelings. We promise to prioritize your issue and resolve it as quickly as possible. If you have not received your item, please contact our after-sales service team. We are responsible for every product. Please send your details to our customer service email address: service@baybyy.com . Our professional customer service team will provide you with the best solution within 24 hours. Please give us a chance to make amends; thank you very much.

Beoordeeld met 1 van de 5 sterren

Warning

Warning! Do not buy from this company! They are a scam company. They sell faulty products and refuse to refund you. I have sent numerous emails and they still will not refund me.
Baybyy do not comment on this post asking me to contact you, there is ZERO point as you have ignored me countless times. I will never order from you again.

25 maart 2026
Review zonder uitnodiging
Logo Baybyy

Antwoord van Baybyy

Dear Customer,
We are truly sorry for the terrible experience and deep disappointment you have suffered. We fully understand your frustration and regret all the inconvenience this has caused you.
We sincerely value every customer's experience and take your feedback very seriously. If you are willing to give us a chance, please kindly check and send your valid order information, and our dedicated team will prioritize handling your issue properly. Thank you.

Beoordeeld met 1 van de 5 sterren

Item had hole in leg

3 december 2025
Review zonder uitnodiging
Logo Baybyy

Antwoord van Baybyy

Dear customer, thank you very much for taking the time to share your concerns.
We are deeply sorry to hear that your recent shopping experience was unsatisfactory, and we offer our sincerest apologies. We cherish every bit of your disappointment and are committed to remedying it. To expedite your response, please contact our customer service email: service@baybyy.com. Our dedicated customer service team will provide you with detailed assistance within 24 hours.
We sincerely hope to regain your trust and look forward to hearing from you.

Beoordeeld met 4 van de 5 sterren

Lovely item

Quick delivery. Good communication.
Lovely item, i just ordered the wrong size, i would certainly order a smaller size next time.

12 december 2025
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Product is aweful

Product is aweful. Not the correct colour at all. Very cheap

3 december 2025
Review zonder uitnodiging
Logo Baybyy

Antwoord van Baybyy

Dear valued customer, thank you very much for taking the time to share your feedback with us.
We sincerely apologize that your recent experience did not meet your expectations, and we completely understand your frustration. We assure you that we will prioritize your concerns and resolve the issue. We take responsibility for every product. Please send your detailed information to our customer service email address: service@baybyy.com. Our professional customer service team will provide you with the best solution within 24 hours. Please give us an opportunity to make amends. Thank you very much.

Beoordeeld met 1 van de 5 sterren

This site is a scam

This site is a scam, do not order.
Item not delivered following it being ordered on 28th September.
Phone number not connectable and they have failed to respond to my emails.
Will be reporting it as a fraudulent site

1 december 2025
Review zonder uitnodiging
Logo Baybyy

Antwoord van Baybyy

Dear Customer, thank you so much for taking the time to share your feedback. We sincerely apologize that your recent experience did not meet your expectations, and we fully understand your feelings. We promise to prioritize your issue and resolve it as quickly as possible. If you have not received your item, please contact our after-sales service team. We are responsible for every product. Please send your details to our customer service email address: service@baybyy.com. Our professional customer service team will provide you with the best solution within 24 hours. Please give us a chance to make amends; thank you very much.

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