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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

I’ve had such a great experience with Beauty Forever Hair! The quality is honestly amazing, super soft, full, and true to length. There’s little to no shedding, and the hair holds curls really well b... Toon meer

Beoordeeld met 4 van de 5 sterren

The quality of the wigs I've bought are very good. The Put on and Go, is true to it's words; it's glueless as advertised. While it took a bit of effort to get past automated responses to correct an... Toon meer

Beoordeeld met 5 van de 5 sterren

I ordered a wig from Beauty Forever Hair and was genuinely impressed with the quality and presentation. The hair was soft, full, and true to length — no weird smell or tangling, which is a big plu... Toon meer

Beoordeeld met 5 van de 5 sterren

Great experience, when my order was delayed I was contacted immediately and the customer support has been great. I also had a return and they were helpful and made the experience ok as they assisted t... Toon meer

Bedrijfsgegevens

  1. Pruikenwinkel

Geschreven door het bedrijf

BeautyForever hair online sells human hair weave,Brazilian hair,Virgin Human Hair,human hair extensions,Remy hair extensions,human hair bundles,virgin body wave,for your forever beauty choose BeautyForever.


Contactgegevens

3,9

Goed

TrustScore 4 uit 5

2K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Heeft 100% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 1 week

Zo gebruikt dit bedrijf Trustpilot

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Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 1 van de 5 sterren

The wig is not human hair

The wig is not human hair. It’s synthetic. The frontal hair seems human, but past the 3x4 it is synthetic. I washed it because it had a horrible chemical smell. I put it on the stand to dry and it dried in less than 20 minutes. Real hair takes a lot longer. This company is selling fraudulent products and as consumers we must do something. Never buy a wig coming out Norcross GA. Nadula did me the same. I returned the wig and it too long to resolve, but it was. Now it looks like Beauty Forever sent me the wig I sent back to Nadula. I’m not going through the terrible process of returning because of my anxiety. I’ll never purchase anything else from these companies. I just save my money and go to West Kiss or Mayven. I am sooooooooooooo upset with these Chinese wig sellers duping us.

20 april 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

I’ve had such a great experience with…

I’ve had such a great experience with Beauty Forever Hair! The quality is honestly amazing, super soft, full, and true to length. There’s little to no shedding, and the hair holds curls really well but also straightens beautifully. What I love most is how natural it looks. It blends perfectly and gives that effortless, flawless finish every time. I’ve gotten so many compliments wearing it! Shipping was fast, and the customer service was very responsive and helpful, which made the whole experience even better. Definitely one of my go-to hair companies I highly recommend Beauty Forever Hair if you’re looking for good quality hair that lasts! 💕

17 april 2026
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

I am extremely disappointed with my…

I am extremely disappointed with my experience with Beauty Forever.

After multiple failed delivery attempts by their courier, GoFo Express, I reached out to Beauty Forever for assistance. Nancy, one of their representatives, responded and apologized, offering me two options: either wait for the wig to be returned to them and resent, or receive a refund. I chose to receive a refund.

However, after selecting that option, the process became frustrating and confusing. I did not receive any clear follow-up regarding my refund. Instead, I began receiving emails instructing me to submit a return request online with photos of the wig.

I repeatedly explained that I could not complete a return or provide photos because I NEVER received the product in the first place. Despite this, I continued to be given the same instructions, which do not apply to my situation.

I also communicated with another representative, Larry, who incorrectly told me that my package had been delivered. When he provided a tracking number, it was linked to a completely different delivery in Virginia, which had nothing to do with my order.

At this point, I am stuck going back and forth between Beauty Forever and their courier with no resolution. I never refused the product—I simply never received it. I even offered to pick up the package myself, but was told that was not an option.

This entire experience has been exhausting and unacceptable. There appears to be a lack of communication, accountability, and proper customer support. Customers should not have to go through this much just to receive their order or get a refund.

9 april 2026
Review zonder uitnodiging
Logo Beautyforever

Antwoord van Beautyforever

Hi Tekela Kinney!Thank you so much for taking the time to share this unpleasant experience. First, please accept our sincerest apologies. The confusion and back-and-forth communication you described throughout the process is absolutely not the experience we want any customer to have.

We are very sorry about the abnormal delivery of your package. We understand that the package may not have found a suitable delivery address during the delivery process. We will immediately contact the local logistics provider to inquire about the current status of the package. We are working hard to improve the situation as soon as possible to address the delays caused. We are very happy to help you resolve these issues; at the same time, we will arrange a dedicated customer service representative to assist you and ensure that you receive your package.

We apologize again for the unpleasant experience. Your feedback is very important to us; we value you as a customer and sincerely hope to have the opportunity to provide you with more satisfactory service in the future, thereby regaining your trust.

Beautyforever Hair Customer Team

Beoordeeld met 1 van de 5 sterren

Buyer beware

I wrote a review and was bribed monetarily to take it down. Don't fall for this if you write a bad review about the wigs and length of time (a month) to get your money back, keep it up.

27 februari 2026
Review zonder uitnodiging
Logo Beautyforever

Antwoord van Beautyforever

Hi Stacey Dobbins!Thank you so much for taking the time to provide feedback. We sincerely apologize for any inconvenience or disappointment you may have experienced. Your feedback is crucial to us. We value every customer's shopping experience, always adhere to accurate product descriptions, and prioritize genuine customer feedback.

If you have any questions about your order, we are happy to help you resolve them and will provide you with satisfactory service.

Thank you again for your patience and understanding. If you have any further questions or need more assistance, please feel free to contact us via email. We are happy to assist you. We value you as a customer and sincerely hope to have the opportunity to provide you with even better service in the future, thereby regaining your trust.

Beautyforever Hair Customer Team

Beoordeeld met 4 van de 5 sterren

Quality product, great customer service once past automation responses

The quality of the wigs I've bought are very good. The Put on and Go, is true to it's words; it's glueless as advertised. While it took a bit of effort to get past automated responses to correct an order error, once I reached someone the matter was handled in a satisfactory manner. Make it easier to reach someone directly in customer service and I'd give it 5 stars.

1 april 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Great experience

Great experience, when my order was delayed I was contacted immediately and the customer support has been great. I also had a return and they were helpful and made the experience ok as they assisted through the process. This is my spot for great units. I highly recommend.

7 april 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Great Service, Highly Recommend

I had a great experience with BeautyForever! The customer service was responsive, polite, and very helpful throughout my interaction. They made sure all my questions were answered and provided a smooth and professional experience.

I truly appreciate the attention to detail and the effort to ensure customer satisfaction. I would definitely recommend them and look forward to purchasing again!

10 april 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

The experience was great

The experience was great. Didn’t have any issues returning my wig. I’ll sure be back to purchase more. The customer service is amazing they truly make everything possible for their customers.

7 april 2026
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Chemical smell, Not BLACK OWNED!! Based in Xuchang China! Not Norcross Georgia

Not only did I get the wrong length, the chemical smell the wig have game me a headache, filled the large room, made me nauseous and got on the canvas bag i had it in after opening it in the car!!

I sent it back and their autopilot email keeps promising a refund and now went radio silent!!

19 maart 2026
Review zonder uitnodiging
Logo Beautyforever

Antwoord van Beautyforever

Hi there!Thank you very much for taking the time to provide your feedback. We offer our sincerest apologies for the unpleasant shopping experience you encountered, and for any distress—both mental and physical—that this may have caused you. Please be assured that we take every issue you have raised very seriously and are committed to resolving them for you promptly and appropriately.

Regarding your feedback regarding dissatisfaction with the product, this is absolutely not the experience we wish for our customers to have. We place the utmost importance on product quality and guarantee that every item we ship consists of 100% human hair. Concerning the "pungent chemical odor" you mentioned, we understand that this scent is likely the normal "new product" smell resulting from the wig being sealed for an extended period during the manufacturing and packaging processes; it does not indicate the presence of harmful chemicals. We recommend placing the wig in a well-ventilated area for a while before its initial use, as the odor will typically dissipate naturally. Regarding the issue of the "length not matching the description," please note that slight discrepancies may occur due to measurement methods (measuring curly hair versus measuring it when straightened) and the manual nature of the production process. Furthermore, please be assured that the quality of all products—whether shipped from the U.S. or China—remains consistent and consists of high-quality human hair. To address the specific issues you encountered with your order, we kindly request that you provide your order number or contact us directly via email. We will promptly assign a dedicated customer service representative to reach out to you and resolve your after-sales return and refund requests in a timely manner. We deeply value the trust of every single customer, and we are committed to providing you with a satisfactory resolution.

Thank you once again for your patience and understanding. Should you have any further questions or require additional assistance, please do not hesitate to contact us via email; we are always at your service.

Beautyforever Hair Customer Team

Beoordeeld met 5 van de 5 sterren

I ordered a wig from Beauty Forever…

I ordered a wig from Beauty Forever Hair and was genuinely impressed with the quality and presentation. The hair was soft, full, and true to length — no weird smell or tangling, which is a big plus. The packaging was clean and professional, and I loved that it came with useful extras like a wig cap and clips. Discount deals!!

Shipping was fast, and customer service followed up promptly, even when I had questions. I appreciate how they make the shopping experience feel personal and supportive — especially for women who care about looking and feeling confident.

One thing I’d love to see improved is more transparency on restock dates for popular items. I’d definitely order again and recommend them to others looking for reliable hair options.

1 april 2026
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

I ordered a wig from this place my…

I ordered a wig from this place my order came to $99.95 and this company charged my account $140. I did try to get in contact with them and they don't answer

30 maart 2026
Review zonder uitnodiging
Logo Beautyforever

Antwoord van Beautyforever

Hi Christina Rees!Thank you so much for taking the time to share your shopping experience. We sincerely apologize for any inconvenience or disappointment you may have experienced. Your feedback is crucial to us, and we value every customer's shopping experience.

We understand that the price difference you reported may be due to the exchange rate between the Canadian dollar and US dollar, and we sincerely apologize for that. To resolve your issue as quickly as possible, we have arranged for a dedicated person to process your order immediately and ensure you receive a satisfactory solution. We sincerely hope you will give us another chance to regain your trust.

Thank you again for your patience and understanding. If you have any further questions or need more assistance, please feel free to contact us via email. We are happy to assist you.

Beautyforever Hair Customer Team

Beoordeeld met 3 van de 5 sterren

MY FIRST ORDER REVIEW

This was my first order from Beautyforever.com. around the2nd week of January. The shipping was fast and my order accurate. The wig was beautiful although ill pacakged without a wig bag included. The wig itself was an ok quality and wasn't plucked as well as wigs I 've purchased with other vendors. The color and curls was very beautiful and vibrant. However, this wig MATTED AND TANGLED EASILY and SHEDS A LOT! The drawstring didn't always hold the wig in place, which made it difficult to keep the wig from slidinh even with the extra security band. I will remain with my other wig vendors. I tried but just wasn't completely joyous over this purchase.

28 maart 2026
Review zonder uitnodiging
Logo Beautyforever

Antwoord van Beautyforever

Hi DIVA!Thank you so much for taking the time to leave such detailed feedback. We sincerely apologize that this shopping experience did not meet your expectations and we are deeply sorry for not leaving you with a perfect impression.

Regarding your feedback about tangles and hair loss, this is absolutely something we do not want our customers to experience. We are firmly committed to selling only genuine human hair products, and we place great importance on product quality. Please provide your order number or contact us directly via email. We will arrange for a dedicated customer service representative to contact you as soon as possible to address your after-sales issues promptly. We value the trust of every customer and hope to provide you with a satisfactory solution.

Once again, we sincerely apologize for the unpleasant experience. Your feedback is crucial to us; we truly consider you a valuable customer and sincerely hope to have the opportunity to provide you with more satisfactory service in the future, thereby regaining your trust.

Beautyforever Hair Customer Team

Beoordeeld met 5 van de 5 sterren

Very satisfied

After my purchase the eig arrive quickly, the concerns i had customer services responded quickly and resolved the them in a timely manner. I will be purchasing again.

11 maart 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Love this company

Love this company, the hair is very affordable and amazing quality. Will always be back to shop!

24 maart 2026
Review zonder uitnodiging

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