Beaverbrooks - Omega Boutique, Manchester Trafford Centre Reviews 

When visiting the store in Trafford Centre. I was approached by member of staff who was very polite and asked how could they help and i explained which model watch i was interested to view . She then took me to an another member staff his name was Moriane who a store watch specialist. Moriane was extremely helpful and sat me down offered myself and my wife drinks then brought over the watch and went through the working of the model . He was very professional and knew the working of the model and history of the brand . I was extremely happy with his professional way of handling the sale and made my decision to purchase . I would highly recommend anyone who would be looking to purchase to visit the store as Moriane showed great knowledge and experienced of watches not only him all the rest of the staff seem to be friendly.

GREAT EXPERIENCE!
Very nice sales lady who took her time to listen to what I was interested and show me what was there. She helped me try it and explained about similar products she had.

The assistant was quick to understand my needs didnt try to oversell any other products that were offered. Beautifully wrapped the watch as it was a birthday gift for my husband. Nothing felt rushed lije a lot of places do once u decide to buy. It was a lovely relaxed yet professional service. Will definitely choose this store again. Very helpful when making my choice. Sarah palin cheshire

⭐⭐⭐⭐⭐ Outstanding Service at Beaverbrooks, Trafford Centre!

What a wonderful experience we had at Beaverbrooks in the Trafford Centre!

We visited to purchase our watches and also had my jewellery cleaned while we were there. From the moment we arrived, the staff were absolutely fantastic – warm, welcoming, knowledgeable and genuinely attentive.

As a full-time powered wheelchair user, I particularly appreciate businesses where accessibility and inclusion come naturally. I was made to feel completely welcome, comfortable and valued, without my disability being made an issue. That may seem like a small thing to some, but believe me, it makes a world of difference!

The team took their time with us, nothing was too much trouble, and the whole experience felt personal rather than simply another sale.

We absolutely love our new watches, and having my jewellery beautifully cleaned was an added bonus!

Customer service like this deserves recognition. It’s not just about the beautiful jewellery and watches – it’s about how you make people feel.

A huge thank you to the wonderful Trafford Centre team. You’ve certainly earned our recommendation, and we’ll happily return!

Five stars, and every single one deserved!

The help I got from Michelle

Awesome. I ordered my latest watch on the website (after a lot of deliberating) they have a great choice, easy to order and I had it delivered to the store. Great service. Thanks again 5* The lady in the boutique was super helpful too. Thanks for your expert guidance and patience. 😉

Upon my initial phone call with Hannah and in-store experience (two occasions) with Danielle and Noah; we were extremely impressed with their willingness and ability to assist.

I was looked after by ‘Jess’ at the Trafford Centre, she was helpful and patient and made sure my choice of watch was right for me, size, bracelet and she kindly set the watch up for me.
It’s perfect and I love it and my purchase was made easy and comfortable. Don’t hesitate, they’re very professional.
John Stimpson

We can only commend the service we received mainly from Michelle B.
Very patient, willing to listen to what WE wanted and overall was a pleasure to have been served by her.
Excellent work

I had such a wonderful experience with Emma while purchasing the perfect engagement ring. She was incredibly attentive, patient, and genuinely listened to what I was looking for. Her knowledge and guidance made the whole process feel easy and enjoyable, and I never felt rushed or pressured.

Emma went above and beyond to help me find a ring that was absolutely perfect, and I couldn’t be happier with the result. I’m so grateful for her help during such an important and special purchase. I would highly recommend Emma to anyone looking for a truly personal and exceptional experience!