Very fast shipping, and the books were in excellent condition, just like brand new. The only thing I would’ve improved was the packaging - the box was not really holding things within it, the side fla... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
want to thank you for the personalized treatment, the quick responses to my questions, and the consideration you have shown me. Personalized service is a luxury nowadays that we don't usually appre... Toon meer
Bedrijf heeft geantwoord
I called BEBC today to order some books I urgently needed for my new teaching practice classes. Nick Edwards was super helpful and managed to get everything I needed sorted straight away – the books a... Toon meer
Bedrijf heeft geantwoord
Over the years I have ordered from BEBC and I return because the customer service is always great and the prices competitive. This last purchase was of a ebook and I rang as I needed to change the cur... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
BEBC - Books for English provides English Language Teaching books and resources for universities, Colleges, Private Language Schools as well as teachers and students. We also supply Higher and Further educational resources for universities. (ELT, EFL, TEFL, TESOL, EAL) BEBC have over 48 years experience in the industry and supply books on behalf of publishers such as Oxford University Press, Cambridge University Press, Pearson, Macmillan & National Geographic Learning as well as UK based and European based publishers. BEBC supply material for all General English lessons and resources for exams such as IELTS/CAE/FCE to help with the IELTS/Advanced/First exams. We offer Worldwide delivery and very competitive discounts. Free online UK delivery for over 20 books ordered.
Contactgegevens
Unit 4, Albion Close, BH12 3LL, Poole, Verenigd Koninkrijk
- 01202 715555
- elt@bebc.co.uk
- bebc.co.uk
4,7
Uitstekend
240 reviews
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Although I live in Greece
Although I live in Greece, my order was delivered very fast which was exactly what I needed 😃😃
21 juni 2023
Antwoord van BEBC - The Bournemouth English Book Centre
Dear Violetta,
Thank you so much for taking the time to leave us a 5 star rating - it really is appreciated!
We are very happy that you have stated that BEBC's couriers have delivered your order to you in Greece with very quick service. That is great news!
Your feedback is vitally important and helpful for BEBC to continue to deliver the service our customers deserve.
Thank you again for your valued custom and we are glad you are happy with your purchases from BEBC.
Your kind words are valued here by us all.
Have a lovely day
The BEBC Team
BEBC always go the extra mile for you
BEBC always go the extra mile for you. Always a great experience ordering from them.
4 juni 2023
Antwoord van BEBC - The Bournemouth English Book Centre
Dear Jackie,
Thank you so much for taking the time to leave us a 5 star rating - it really is appreciated!
We are very happy that you have stated that BEBC go the extra mile for their customers and that you have had a great experience when ordering from us.
Your feedback is vitally important and helpful for BEBC to continue to deliver the service our customers deserve.
Thank you again for your valued custom and we are glad you are happy with your purchases from BEBC.
Your kind words are valued here by us all.
Have a lovely day
The BEBC Team
Antwoord van BEBC - The Bournemouth English Book Centre
Dear Emma,
Thank you so much for taking the time to leave us a 5 star rating - it really is appreciated!
We are very happy that you have stated that we offer quick delivery and great customer service. Your feedback is vitally important and helpful for BEBC to continue to deliver the service our customers deserve.
Thank you again for your valued custom and we are glad you are happy with your purchases from BEBC.
Your kind words are valued here by us all.
Have a lovely day
The BEBC Team
A very precise and professional company.
10 mei 2023
Antwoord van BEBC - The Bournemouth English Book Centre
Dear Greta,
Thank you so much for taking the time to leave us a 5 star rating - it really is appreciated!
We are very happy that you have stated that we are a precise and professional company. Your feedback is vitally important and helpful for BEBC to continue to deliver the service our customers deserve.
Thank you again for your valued custom and we are glad you are happy with your purchases from BEBC.
Your kind words are valued here by us all.
Have a lovely day
The BEBC Team
Quick delivery
18 mei 2023
Antwoord van BEBC - The Bournemouth English Book Centre
Dear Sarah,
Thank you so much for taking the time to leave us a 5 star rating - it really is appreciated!
We are very happy that you received quick delivery when ordering books from BEBC.
Your feedback is vitally important and helpful for BEBC to continue to deliver the service our customers deserve.
Thank you again for your valued custom and we are glad you are happy with your purchases from BEBC.
Your kind words are valued here by us all.
Have a lovely day
The BEBC Team
Antwoord van BEBC - The Bournemouth English Book Centre
Dear Susan,
Thank you so much for taking the time to leave us a 5 star rating - it really is appreciated!
We are very happy that you have stated that it was easy to buy and you received your book quickly.
Your feedback is very important and helpful for BEBC to continue to deliver the service our customers deserve.
Thank you again for your valued custom and we are glad you are happy with your purchases from BEBC.
Your kind words are valued here by us all.
Have a lovely day
The BEBC Team
arrived on time
20 april 2023
Antwoord van BEBC - The Bournemouth English Book Centre
Dear Keith,
Thank you so much for taking the time to leave us a 5 star rating - it really is appreciated!
We are very happy that you have stated that your order arrived on time.
Your feedback is very important and helpful for BEBC to continue to deliver the service our customers deserve.
Thank you again for your valued custom and we are glad you are happy with your purchase from BEBC.
Your kind words are valued here by us all.
Have a lovely day
The BEBC Team
Very fast shipping and fantastic book condition
Very fast shipping, and the books were in excellent condition, just like brand new. The only thing I would’ve improved was the packaging - the box was not really holding things within it, the side flaps not attached to anything and if held in vertical the books would slip out down to the floor straight away. Other than than, all amazing. And very competitive prices. Highly recommended
13 april 2023
Antwoord van BEBC - The Bournemouth English Book Centre
Dear Irene,
Thank you so much for taking the time to leave us a 5 star rating - it really is appreciated!
We are very happy that you have stated that we offered you a quick service and that we were competitive in terms of pricing too.
We are sorry that box was damaged on arrival. We are looking into improving our packaging so we will hopefully rectify this issue on your next order.
Your feedback is vitally important and helpful for BEBC to continue to deliver the service our customers deserve.
Thank you again for your valued custom and we are glad you are happy with your purchases from BEBC.
Your kind words are valued here by us all.
Have a lovely day
The BEBC Team
Good price, quick service.
I think their prices are decent and they respond quickly after. Purchase. The only con is that you need to add your address even for ebooks.
19 april 2023
Antwoord van BEBC - The Bournemouth English Book Centre
Dear Nadine,
Thank you so much for taking the time to leave us a 5 star rating - it really is appreciated!
We are very happy that you have stated that BEBC offered your quick responses once you had purchased and that the prices are decent.
In terms of adding the address on to the orders for eBooks, this is unfortunately what we have to retrieve from customers to push through orders but we will take your constructive words on board and try to make eBook purchasing easier for customers in the future.
Your feedback is very important and helpful for BEBC to continue to deliver the service our customers deserve.
Thank you again for your valued custom and we are glad you are happy with your purchases from BEBC.
Your kind words are valued here by us all.
Have a lovely day
The BEBC Team
Outstanding Service
Extremely fast and helpful - and personal - customer service. Order dispatched and delivered extremely fast with updates by email throughout the process. Wouldn't look anywhere else for TEFL resources anymore.
29 maart 2023
Antwoord van BEBC - The Bournemouth English Book Centre
Dear Daniel,
Thank you so much for taking the time to leave us a 5 star rating - it really is appreciated!
We are very happy that you have stated that BEBC offered you a fast, helpful and personal customer service.
Your feedback is very important and helpful for BEBC to continue to deliver the service our customers deserve.
Thank you again for your valued custom and we are glad you are happy with your purchases from BEBC.
Your kind words are valued here by us all.
Have a lovely day
The BEBC Team
Antwoord van BEBC - The Bournemouth English Book Centre
Dear Elena,
Thank you so much for taking the time to leave us a 5 star rating - it really is appreciated!
We are very happy that you have stated that BEBC offer an easy and comfortable service. Your feedback is very important and makes us strive to be even better.
Thank you for your valued custom and we are glad you are happy with your purchases from BEBC.
Your kind words are valued here by us all.
Have a lovely day
The BEBC Team
Really helpful and reliable!
Really helpful and reliable!
The staff sent an email to us on every single update. The books came in perfect condition! Will definitely order some more books from them.
20 maart 2023
Antwoord van BEBC - The Bournemouth English Book Centre
Dear Customer,
Thank you so much for taking the time to leave us a 5 star rating - it really is appreciated!
We are very happy that you have stated that we offer efficient service and the books were in perfect condition and your feedback is vitally important.
Thank you for your valued custom and we are glad you are happy with your purchases from BEBC.
Your kind words are valued here by us all.
Have a lovely day
The BEBC Team
Antwoord van BEBC - The Bournemouth English Book Centre
Dear Dan,
Thank you so much for taking the time to leave us a 5 star rating - it really is appreciated!
Many thanks for your valued custom and we are glad you are happy with your purchases from BEBC.
Your kind words are valued here by us all.
Have a lovely day
The BEBC Team
Efficient service
23 maart 2023
Antwoord van BEBC - The Bournemouth English Book Centre
Dear Jonathan,
Thank you so much for taking the time to leave us a 5 star rating - it really is appreciated!
We are very happy that you have stated that we offer efficient service to our customers.
Thank you for your valued custom and we are glad you are happy with your purchases from BEBC.
Your kind words are valued here by us all.
Have a lovely day
The BEBC Team
I don’t receive how to access to may…
I don’t receive how to access to may ebook
And it noté easy te find it in my portal
Support team help me to resolve this issues
13 maart 2023
Antwoord van BEBC - The Bournemouth English Book Centre
Hi,
Thanks for your email and we are sorry that you had issues with your eBook and access to the Pearson portal.
Our Head of Operations has been in touch and has sent you a new code so could you please let our team know whether you had access to the eBook so we can close our case please?
Many thanks
The BEBC Team
Mandy is always helpful
13 februari 2023
Antwoord van BEBC - The Bournemouth English Book Centre
Hi Laura
Thank you so much for taking the time to leave us a 5 star rating - it really is appreciated!
We are very happy that you have stated that we offer a good service and our Customer Service Supervisor, Mandy is always helpful.
Thank you for your valued custom and your kind words are valued here by us all.
Have a lovely day
The BEBC Team
BEBC thoroughly followed up my ordered item
The order from BEBC is delayed for over two weeks. However, the manager has given me detailed reasons due to the delay of the supplier and the strike of the Royal Mail. This is not my first order and the BEBC had good track record in the past. Therefore, I am satisfied with the explanation and the follow-up of the company. Anyway, I am pleased to have received the ordered item one week later.
8 februari 2023
Antwoord van BEBC - The Bournemouth English Book Centre
Hi Daniel
Thank you so much for taking the time to leave us a 4 star rating - it really is appreciated!
We are very happy that you have stated that we offer a good service to our customers and that any issues you had previously were dealt with in the best possible way.
We really appreciate your patience with the issue you had and we hope to receive continued business from you in the future.
Your kind words are valued here by us all.
Have a lovely day
The BEBC Team
Antwoord van BEBC - The Bournemouth English Book Centre
Dear Helen,
Thank you so much for taking the time to leave us a 5 star rating - it really is appreciated!
We are very happy that you have stated that we provided very fast service.
It is something we pride ourselves on and have done for almost 50 years.
Thank you for your valued custom and we are glad you are happy with the purchase from BEBC.
Your kind words are valued here by us all.
Have a lovely day
The BEBC Team
Good Service!
2 februari 2023
Antwoord van BEBC - The Bournemouth English Book Centre
Dear Omar,
Thank you so much for taking the time to leave us a 5 star rating - it really is appreciated!
We are very happy that you have stated that we offer a good service to our customers.
Thank you for your valued custom and we are glad you are happy with your purchase from BEBC.
Your kind words are valued here by us all.
Have a lovely day
The BEBC Team
I got what I ordered
I received what I ordered. I made some inquiries about my order and got a prompt reply from a customer service (Nick) with a detailed explanation. Thanks a lot!
24 januari 2023
Antwoord van BEBC - The Bournemouth English Book Centre
Dear Marijana
Thank you so much for taking the time to leave us a 5 star rating - it really is appreciated!
We are very happy that you received the help and service you required.
Thank you for your valued custom and we are glad you are happy with the purchase from BEBC.
Your kind words are valued here by us all.
Have a lovely day
The BEBC Team
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