Very fast shipping, and the books were in excellent condition, just like brand new. The only thing I would’ve improved was the packaging - the box was not really holding things within it, the side fla... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
want to thank you for the personalized treatment, the quick responses to my questions, and the consideration you have shown me. Personalized service is a luxury nowadays that we don't usually appre... Toon meer
Bedrijf heeft geantwoord
I called BEBC today to order some books I urgently needed for my new teaching practice classes. Nick Edwards was super helpful and managed to get everything I needed sorted straight away – the books a... Toon meer
Bedrijf heeft geantwoord
Over the years I have ordered from BEBC and I return because the customer service is always great and the prices competitive. This last purchase was of a ebook and I rang as I needed to change the cur... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
BEBC - Books for English provides English Language Teaching books and resources for universities, Colleges, Private Language Schools as well as teachers and students. We also supply Higher and Further educational resources for universities. (ELT, EFL, TEFL, TESOL, EAL) BEBC have over 48 years experience in the industry and supply books on behalf of publishers such as Oxford University Press, Cambridge University Press, Pearson, Macmillan & National Geographic Learning as well as UK based and European based publishers. BEBC supply material for all General English lessons and resources for exams such as IELTS/CAE/FCE to help with the IELTS/Advanced/First exams. We offer Worldwide delivery and very competitive discounts. Free online UK delivery for over 20 books ordered.
Contactgegevens
Unit 4, Albion Close, BH12 3LL, Poole, Verenigd Koninkrijk
- 01202 715555
- elt@bebc.co.uk
- bebc.co.uk
4,7
Uitstekend
240 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 maand
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
The swiftness of the replies
The swiftness of the replies. we always get what we need practically in no time. Thank you to Nick, Mandy, Lorraine and everybody else at BEBC
21 november 2024
Antwoord van BEBC - The Bournemouth English Book Centre
Dear Alejandro,
Thank you so much for taking the time to leave us a 5 star rating - it really is appreciated!
The BEBC Team have plenty of experience and customer service is paramount to running any successful business.
We are happy that you received quick delivery and good communication from our team. We really value your business and support.
Your feedback is vitally important and helpful for BEBC to continue to deliver the service our customers deserve.
Thank you again for your valued custom and we are glad you are happy with your purchases from BEBC.
Your kind words are valued here by us all.
Have a lovely day
The BEBC Team
Antwoord van BEBC - The Bournemouth English Book Centre
Dear Maggie,
Thank you so much for taking the time to leave us a 5 star rating - it really is appreciated!
The BEBC Team have plenty of experience and customer service is paramount to running any successful business.
Your feedback is vitally important and helpful for BEBC to continue to deliver the service our customers deserve.
Thank you again for your valued custom and we are glad you are happy with your purchases from BEBC.
Your kind words are valued here by us all.
Have a lovely day
The BEBC Team
Best book suppliers by a mile!
Excellent service. BEBC are wonderful people to work with, they are there to help with orders if needed, shipping is always very prompt and they offer the best prices by a long way. I really can't fault them...very very happy and I'll continue to buy from them for these reasons. 5 Stars!
12 november 2024
Antwoord van BEBC - The Bournemouth English Book Centre
Dear Jim,
Thank you so much for taking the time to leave us a 5 star rating - it really is appreciated and your comments are very much heartfelt by us all here!
The BEBC Team have plenty of experience and customer service is paramount to running any successful business.
We are also love that you liked the promptness for our shipping and the prices are the best around. We really try our best to cater for all.
Your feedback is vitally important and helpful for BEBC to continue to deliver the service our customers deserve.
Thank you again for your valued custom and we are glad you are happy with your purchases from BEBC.
Your kind words are valued here by us all.
Have a lovely day
The BEBC Team
Very pleased with the company's…
Very pleased with the company's services, delivery very fast!
31 oktober 2024
Antwoord van BEBC - The Bournemouth English Book Centre
Dear Customer,
Thank you so much for taking the time to leave us a 5 star rating - it really is appreciated!
Your feedback is vitally important and helpful for BEBC to continue to deliver the service our customers deserve.
Thank you again for your valued custom and we are glad you are happy with your purchases from BEBC.
Your kind words are valued here by us all.
Have a lovely day
The BEBC Team
Brilliant BEBC!
Books usually arrive within a few days of ordering them, often the next day!
1 november 2024
Antwoord van BEBC - The Bournemouth English Book Centre
Dear Jo,
Thank you so much for taking the time to leave us a 5 star rating - it really is appreciated!
The BEBC Team have plenty of experience and customer service is paramount to running any successful business.
We love that you receive your books, often next day which is something we are very proud of, as we know school sometimes need books next day delivery.
Your feedback is vitally important and helpful for BEBC to continue to deliver the service our customers deserve.
Thank you again for your valued custom and we are glad you are happy with your purchases from BEBC.
Your kind words are valued here by us all.
Have a lovely day
The BEBC Team
Excellent service as always
1 november 2024
Antwoord van BEBC - The Bournemouth English Book Centre
Dear Chris,
Thank you so much for taking the time to leave us a 5 star rating - it really is appreciated!
The BEBC Team have plenty of experience and customer service is paramount to running any successful business.
Your feedback is vitally important and helpful for BEBC to continue to deliver the service our customers deserve.
Thank you again for your valued custom and we are glad you are happy with your purchases from BEBC.
Your kind words are valued here by us all.
Have a lovely day
The BEBC Team
Rapid order turnround
4 oktober 2024
Antwoord van BEBC - The Bournemouth English Book Centre
Dear Phillip,
Thank you so much for taking the time to leave us a 5 star rating - it really is appreciated!
The BEBC Team have plenty of experience and customer service is paramount to running any successful business.
Your feedback is vitally important and helpful for BEBC to continue to deliver the service our customers deserve.
Thank you again for your valued custom and we are glad you are happy with your purchases from BEBC.
Your kind words are valued here by us all.
Have a lovely day
The BEBC Team
Swift & helpful service when ordering textbook
I called to bookshop for help with ordering a textbook for my Spanish class. The staff were very friendly and helpful. I was surprised how quickly my order was dispatched, and that I was given tracking information about this too. The product arrived in two days, very well packaged and in good condition. Great experience and I will recommend to others at my language school - definitely beats shopping with the impersonal online giants!
30 september 2024
Antwoord van BEBC - The Bournemouth English Book Centre
Dear Tessa,
Thank you so much for taking the time to leave us a 5 star rating - it really is appreciated!
The BEBC Team have plenty of experience and customer service is paramount to running any successful business.
We are also love that you had a great experience with our customer service team and you received your books quickly and well packaged too. We love that you had a great experience and that we catered to your needs.
Your feedback is vitally important and helpful for BEBC to continue to deliver the service our customers deserve.
Thank you again for your valued custom and we are glad you are happy with your purchases from BEBC.
Your kind words are valued here by us all.
Have a lovely day
The BEBC Team
Great communication from the moment I…
Great communication from the moment I made the order until the books arrived! Thank you BEBC - there aren't many places left that sell a great assortment of English language resources and I am so happy that I found you.
5 september 2024
UK to New Zealand
The constant updates was fantastic, it helped me keep know where the package was. Also, the time of arrival was so fast! Especially from the UK to New Zealand!
6 september 2024
I had a great experience with Mandy
I had a great experience with Mandy. She was responsive, attentive, and went the extra mile to ensure my issue was resolved. She quickly provided a solution, and her communication was excellent throughout the process. I truly appreciate her professionalism and support. Highly recommended!
5 september 2024
The delivery was right.
12 augustus 2024
Positive experience
There was a slight misunderstanding regarding the ebook purchased, but it was swiftly resolved by the support team.
22 juli 2024
Antwoord van BEBC - The Bournemouth English Book Centre
Dear Leesa,
Thank you so much for taking the time to leave us a 5 star rating - it really is appreciated!
The BEBC Team have plenty of experience and good customer service is paramount to running any successful business.
Your feedback is vitally important and helpful for BEBC to continue to deliver the service our customers deserve.
Thank you again for your valued custom and we are glad you are happy with your purchases from BEBC.
Your kind words are valued here by us all.
Have a lovely day
The BEBC Team
Correction of 1star assessment
Delevery received in the mean time.
3 juni 2024
Review zonder uitnodiging
Antwoord van BEBC - The Bournemouth English Book Centre
Good afternoon Tania,
Thank you so much for taking the time to leave us a 4 star rating - it really is appreciated!
As you previously rated BEBC a 1-star, would you be kind enough to remove this rating please?
BEBC did supply you with the correct material that you ordered and this negative review will hamper our TrustPilot score moving forward.
Your feedback is vitally important and helpful for BEBC to continue to deliver the service our customers deserve.
Thank you again for your valued custom.
Your kind words are valued here by us all.
Have a lovely day
The BEBC Team
Speedy and helpful
I emailed to ask how to complete an order with a school account and his reply was very speedy and very helpful. Books arrived quickly. Thank you!
28 mei 2024
Antwoord van BEBC - The Bournemouth English Book Centre
Dear IH Torquay,
Thank you so much for taking the time to leave us a 5 star rating - it really is appreciated!
The BEBC Team have plenty of experience and customer service is paramount to running any successful business.
Your feedback is vitally important and helpful for BEBC to continue to deliver the service our customers deserve.
Thank you again for your valued custom and we are glad you are happy with your purchases from BEBC.
Your kind words are valued here by us all.
Have a lovely day
The BEBC Team
Antwoord van BEBC - The Bournemouth English Book Centre
Hi Fatima,
Thanks for your review. We have looked into this issue and the code was issued to you the same day you ordered your eBook code. The code was sent in your order confirmation and our customer service team has let you know about this today. Please remove this negative review as soon as you can and have let us know you received the eBook code.
Thanks
The BEBC Team
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