I have used Benjamin app for a couple years now and I’ve never had an issue with trying to withdraw money. Once they revamped their payout system, I have yet to get any of my withdrawals that I’ve ask... Toon meer
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I loved the site until they changed everything at the end of 2025. Now my money has sat in a queue since December 9th, 2025. They used to allow you to withdraw into gift cards to just about any stor... Toon meer
In 2025, Benjamin was a pretty good app. I was earning money and able to withdraw very easily, straight to my bank account with a few days delay. My only complaint was that games didn't always conne... Toon meer
Bedrijf heeft geantwoord
I had a wonderful experience with Benjamin last year up until they paused payouts for about 3 months, then they limited how much you could cash out in a day as well I'm assuming how many people could... Toon meer
Bedrijf heeft geantwoord
2,2
Slecht
2K reviews
Heeft 90% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 24 uur
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Read the Review on LINE - Doesn't Pay the Users
This app does not meet the basic expectations of the user. I met the basic requirement to receive my money $25.00, but have not received it. I have sent emails, screen shots, and posted on Apple, but receive the same message each time. The money has not left the QUE since January 23rd. It now has been more than two months. I use multiple apps like Benjamin and this is absolutely the worst. You can not trust the company.
18 maart 2026
Review zonder uitnodiging
Antwoord van benjaminone.com
Hello Susan Elizondo,
It’s clear that you’ve experienced significant delays in receiving your payment, and we truly appreciate you bringing this to our attention. We recognize how disappointing it must be to meet the requirements and still not have your funds processed, especially after reaching out multiple times. Due to the high volume of withdrawals being attempted, we had to put limits in place to help keep our systems running smoothly, and we understand how frustrating this may cause. Your feedback is invaluable, and we’ve escalated this internally to ensure your concerns are addressed. Thank you for sharing your experience; we’re committed to improving the overall user experience, and we hope to resolve this for you soon.
Benjamin does everything possible to…
Benjamin does everything possible to avoid and delay paying honest gaming and survey people.
When you earn points, you have to go and claim them. Then, in almost all cases, once claimed, we must wait 2 months to withdraw the reward. I was told this is to be consistent with similar sites. That is..
A FLAT OUT LIE!!
I regularly use a dozen or more survey/gaming/shopping reward sites.
And none of them..NONE hold your rewards for 60 days.
Many are immediately paid out, while a few may take 4 or 5 days.
But WAIT...It gets worse!!
On 02/28, i cashed out rewards from 7 different sites I use. Of the 7, I received payouts to PayPal or Amazon gift cards all within 3 days except for 1 site.
And that site??
Well Benjamin of course.
Now you must understand that the money I chose to withdraw was money that had been in the 60 day delay. So earned 2 months ago. And upon cashing out my money finally, I was informed that it was going into the "Queue" !! And would be release "sometime" basically.
Benjamin's suspicious Queue where money disappears for long long LONG periods of time! My money I earned 2 months ago, went into the DREADED "Queue" 17 Days ago, and I have no idea when it will be released!! So now waiting 77 DAYS for $$ I honestly earned.
My comments to the Benjamin Customer Service people and executives are.
You should begin immediately hold back your own DAMN pay for 60 days. And when it's ready to be released, you can shove it up....
Your QUEUE!!!
I have received BENJAMIN'S response.
And I don't care WHAT THEY CLAIM, of the dozens and dozens of survey and gaming sites in have used over now a 5 year period. None of them. And I mean NONE OF THEM freeze your earnings for 60 days and then throws them in an indefinite period in some stupid Queue with the excuse that it takes time to get through all the payouts That's BS and you know it!
It's probably because this is the most mismanaged site for survey takers and gamers
NO WONDER YOUR RATING SUCKS!!
27 februari 2026
Review zonder uitnodiging
Antwoord van benjaminone.com
Hello David,
It sounds like you’re feeling quite let down by the delays in receiving your rewards, and we truly appreciate you sharing your experience. Due to the high volume of withdrawals being attempted, we had to put limits in place to help keep our systems running smoothly. The waiting period for cashing out can understandably be frustrating, especially when you compare it to other platforms. Your feedback is valuable, and we’ve escalated this internally to ensure your concerns are addressed. Thank you for taking the time to express your thoughts; we’re committed to improving the experience for all users. We hope to provide a more seamless experience for you in the future!
Been waiting since late September 2025…
Been waiting since late September 2025 and still no payments!!! I have 178.00 still pending since December!!! I just log in daily and I quit playing any games or watching ads !!!! Because they make money and they have no intentions of paying out!!!!!!!!!! I’ve been a member for 4 years and never had any issues until late September 2025!!!! Don’t download the app!!!
25 september 2025
Review zonder uitnodiging
Antwoord van benjaminone.com
Hello Denise Bouska,
It sounds like you've been facing some significant delays with your payments, and we truly appreciate you sharing your experience. Your loyalty over the past four years means a lot to us, and it's concerning to hear about the issues you've encountered recently. We encourage you to reach out to our customer support team at socialhelp@benjaminone.com, as they can assist you further with your pending payments. Thank you for bringing this to our attention, and we hope for a resolution soon.
Used to be great but now they don’t pay…
Used to be great but now they don’t pay out!! It’s crazy how you used to be able to cash out no problem. Had an issue, no worries, they were there with actual people to help. Now, they don’t pay out at all. Surprised they have a trust pilot score of 2.4 currently since everyone is stating the same thing. Anyways, I’ve been in the queue since Dec 18th with about $178 just sitting in limbo I guess. Every time you try to contact them, you get a very generic response and even when you leave a bad review, it’s always the same response “We are so sorry you’re experiencing issues. Just know that since the update, we have had to limit withdrawals due to the high demand. Thank you for letting us know and we are here to help”. Should say “ Just know since the update, we are aware that no one is able to withdraw any money and you are pissed but please know that we don’t care and don’t intend to help in any way”.
16 maart 2026
Review zonder uitnodiging
Antwoord van benjaminone.com
Hello Christina Harold,
Thank you for taking the time to share your experience with us. We truly appreciate your feedback, and it’s clear that you've faced significant challenges with cashing out. We understand how frustrating this situation must be for you, especially with your funds in limbo since December 18th. Due to the high volume of withdrawals being attempted, we had to put limits in place to help keep our systems running smoothly. Your concerns have been escalated internally, and we are committed to improving our service and support. Your voice matters, and we want to ensure your concerns are heard. We’re hopeful for a resolution soon, and we appreciate your patience during this time.
i use to love this app
i use to love this app. then they changed it and i've been tryin for days to get ahold of support and no response each time. i can't cash out now. this app is terrible. first they put your money in queue and now they have instant cash but they don't let you cash out when you hit the 25 threshold. it' become zterrible completely unusable. do not get scammed by this app and waste your time, and i still cant get ahold of anyone.
edit- i still haven't heard from support and this is the first withdrawal i've tried since you all have been back up in december i believe.
5 maart 2026
Review zonder uitnodiging
Antwoord van benjaminone.com
Hello Josh Fisher,
It's disheartening to hear about your experience. We recognize how important it is to access your funds and get timely support. Due to the high volume of withdrawals being attempted, we had to put limits in place to help keep our systems running smoothly. We understand how frustrating this may be, and your feedback regarding the cash-out process and support responsiveness has been noted. We appreciate you bringing this to our attention and have flagged it internally to help improve the situation. Thank you for sharing your thoughts, and we hope for a better experience for you moving forward.
was good once but no more
Well let’s see, their December 2025 update is absolutely crap. I’ve been waiting since December for nearly $300. I’ve also had games just stop rewarding before their time, worth nearly 130 on multiple games, plus the way you have to wait for your rewards in a cash que now. It’s utter bs and no one from customer “service” answers emails or anything. Beta testers should have been grandfathered in to keep their previous options instead of this crap.
9 december 2025
Review zonder uitnodiging
Antwoord van benjaminone.com
Hello Trish,
It sounds like you’ve been experiencing some significant challenges, and we truly appreciate you sharing your thoughts. The issues with your rewards and the delays you've faced are important, and we’ve escalated this internally to ensure it’s addressed. Your feedback about the changes and customer service response is invaluable, and we’re grateful for your patience as we work through these matters. If you need immediate assistance, please reach out to our customer support at socialhelp@benjaminone.com. Thank you for letting us know!
In response to the answer from them, it is now March 20,2026 and still waiting for the money. It seems to me it is business as usual.
They used to be okay with payouts starting at $25…then in November 2025 they updated and I had to wait until December 3 2025 to cash out. On December 15, 2025 I cashed out $40.89, here it is March 14, 2026 and still waiting. Contacted them multiple times all I get is be patient it is in the que.
13 maart 2026
Review zonder uitnodiging
Antwoord van benjaminone.com
Hello Teresa K.,
Thank you for sharing your experience with us. It sounds like the delay in receiving your payout has been quite challenging, especially after previously having smoother transactions. Due to the high volume of withdrawals being attempted, we had to put limits in place to help keep our systems running smoothly. We truly appreciate your patience during this time, and we want you to know that your feedback is important. We've escalated this matter internally to ensure it gets the attention it deserves. Thank you for bringing this to our attention, and we hope to resolve this for you soon!
Total Scam. Don’t Waste Your Time
I’ve been a long time user of Benjamin and have watched its rapid decline with concern. I’ve patiently waited for my withdrawals through ‘our systems are too busy, try again’ to now having FOUR pending withdrawals in their system totaling $200, one of which dates back to December 2025! I’ve contacted customer service numerous times to receive the same canned response that they’ve received ‘a high volume of requests’ and that I should continue to be patient, my withdrawal will be processed. I have no faith in this company and encourage everyone with concern to file a complaint with the Federal Trade Commission and their local Attorney General for fraud. Clearly this company does not have the funds to make good on our claims and is just stringing us along and pocketing advertiser dollars. Shame on you, Benjamin.
9 maart 2026
Review zonder uitnodiging
Antwoord van benjaminone.com
Hello Kellyann Dinoff,
It’s truly disheartening to hear about your experience with pending withdrawals and the lack of satisfactory responses from our team. Due to the high volume of withdrawals being attempted, we had to put limits in place to help keep our systems running smoothly, and I can imagine how frustrating this must be for you. The lengthy wait, especially for requests dating back to December 2025, is understandably concerning. We appreciate your long-time support and the feedback you’ve provided, which we have escalated internally for further review. Your experience is important to us, and we’re committed to addressing these concerns. Thank you for sharing your thoughts, and we hope for a resolution that restores your faith in us.
My account and rewards disappeared
I played every day - had a rewards balance of $134 plus many pending rewards - all of a sudden everything disappeared and I had a message that my “session has expired” and I needed to sign back in …. But there was no place to sign back in. It made me a totally new account with $0 balance. I am beyond pissed because I earned the rewards and had spent months accumulating them. This is crap. Don’t use this ap!
13 maart 2026
Review zonder uitnodiging
Antwoord van benjaminone.com
Hello Connie Fuller,
It’s disheartening to hear about your experience with your account and rewards. Losing hard-earned rewards can be incredibly frustrating, especially after dedicating so much time to the app. We truly empathize with the inconvenience this has caused you. Your feedback is invaluable, and we appreciate you sharing this with us. For more assistance, please reach out to our customer support at socialhelp@benjaminone.com. Thank you for your patience and understanding, and we hope to resolve this for you soon!
Three months no cash out payment or help
Three months. 3 months now I am still waiting for my payment. 3 friken months. Dec 11 after momths of billion add game time I earned the cashout threshhold of 50 DOLLARS that they randomly three months earlier stopped cashouts for 3 months and when cashouts started again the threshhold was raised to 50.
I cash out Dec 11. Three months later it says still in queue pending processing bullcrap. No change in 3 months. When you reach out you either get a generic message about how theres new features and a high volume of cashouts no answers. All automated emails. All bullcrap. Dont waste time or money on this thing or the games to earn rewards cause you end up just wasting money on games and getting no reward at all for it. Should be illegal to false advertize and scam the way they do considering what they make off adds and they make you watch an add in every game every 2 minutes.
Edit: your response is the same generic bullcrap yall have been trying to feed me for over 3 months!! Proving my damn point! No help. No resolution just bs garbage
11 maart 2026
Review zonder uitnodiging
Antwoord van benjaminone.com
Hello B GAINES,
It’s disheartening to hear about your experience with the cash-out process and the delays you've faced. Waiting for three months without any updates can be incredibly disappointing, especially after investing so much time. Due to the high volume of withdrawals being attempted, we had to put limits in place to help keep our systems running smoothly, and I truly empathize with the frustration this may cause. Your feedback regarding the communication you received is invaluable, and we have escalated this matter internally to ensure it receives the attention it deserves. Thank you for sharing your thoughts, and we hope for a resolution soon that meets your expectations.
Is it now a scam to force the use of Acebet?
Still waiting on a payout.
Its been over 30 days and it still says prossecing, there is no time line as time line as to when it will be available and thats after they charge .99 cents to even start the process.
Now the only way to get your money out without paying a fee is to use Acebet a casino app.
I will be looking for other platforms to play games and do surveys, tat actually pay like they promise.
If it wasn't for this withdrawal issue it would bump up the rating signifigantly.
6 februari 2026
Review zonder uitnodiging
Antwoord van benjaminone.com
Hello Christine Cassidy,
Your concerns about the payout process are certainly valid, and we appreciate you sharing your experience. Waiting over 30 days for a payout can be incredibly disheartening, especially when fees are involved. Due to the high volume of withdrawals being attempted, we had to put limits in place to help keep our systems running smoothly, and I understand how frustrating this may be for you. We have escalated this matter internally to ensure your feedback is addressed. Thank you for your patience, and we hope for a resolution that meets your expectations soon.
You can start by issuing out my funds
You can start by issuing out my payment. I did a cash out for 25.00 on 1/02/2026 and I have not received it yet. According to your rules payouts take 3-5 days, it said nothing about months
11 maart 2026
Review zonder uitnodiging
Antwoord van benjaminone.com
Hello Maral Gholson-williams,
It's concerning to learn that your payment has not been received after your cash out request. Due to the high volume of withdrawals being attempted, we had to put limits in place to help keep our systems running smoothly. Waiting for funds longer than expected can be quite challenging, and I truly empathize with the frustration this may cause. We appreciate you bringing this to our attention, and we've escalated your situation internally for further review. Thank you for your patience, and we hope for a resolution soon.
This app/program has been degraded with…
This app/program has been degraded with lower daily payouts, and now much longer wait for money to be distributed. I requested a payout on Feb 19, and as of March 11 have yet to see it. Very disappointing.
John S
11 maart 2026
Review zonder uitnodiging
Antwoord van benjaminone.com
Hello John Scribner,
It's disappointing to hear that you've experienced delays with your payouts and noticed changes to the daily distributions. Waiting from February 19 to March 11 without receiving your funds can be quite discouraging. Due to the high volume of withdrawals being attempted, we had to put limits in place to help keep our systems running smoothly. We truly empathize with the frustration this may cause. We appreciate you sharing this feedback, and we've escalated your situation internally for further attention. Thank you for your patience, and we hope for a positive resolution soon.
They do not pay out
They do not pay out. And if you complain about payouts they delete any pending rewards. I’ve lost over $500 now. Customer service made things worse
11 maart 2026
Review zonder uitnodiging
Antwoord van benjaminone.com
Hello ML,
It’s concerning to hear about your experience with payouts and the challenges you've faced. Losing over $500 is certainly significant, and we truly appreciate you sharing this feedback. Due to the high volume of withdrawals being attempted, we had to put limits in place to help keep our systems running smoothly, and I understand how frustrating this may be. Your situation has been escalated internally for further attention, as we strive to improve our processes. Thank you for bringing this to our notice, and we hope for a resolution that meets your expectations soon.
I have spent days playing games and…
I have spent days playing games and earning money and when it came time to withdraw its been in que for payout for weeks now. I earned the money now pay up. Total almost $80.
18 februari 2026
Review zonder uitnodiging
Antwoord van benjaminone.com
Hello bbrink,
It's disheartening to hear that your withdrawal has been pending for weeks, especially after all the time you've invested in the games. Due to the high volume of withdrawals being attempted, we had to put limits in place to help keep our systems running smoothly. We truly appreciate your patience as we work through the payout process, which can sometimes take longer than expected. Your feedback is vital, and we've escalated this matter internally for further attention. Thank you for sharing your experience, and we hope for a swift resolution for you.
False deceptive/advertising
False advertising. I earned $450 before update in Jan 2026. Now it charges $.99 to withdraw and put in queue. Waited 3 months now and still says pending in queue.
10 maart 2026
Review zonder uitnodiging
Antwoord van benjaminone.com
Hello James Peek,
We appreciate you taking the time to share your experience with us. It sounds like the changes to the withdrawal process have been quite difficult, especially with the added charges and the lengthy wait for your funds. Due to the high volume of withdrawals being attempted, we had to put limits in place to help keep our systems running smoothly, and we understand how frustrating this may be. Your feedback regarding these issues is crucial, and we have escalated this internally for further attention. Thank you for bringing this to our notice, and we hope for a resolution that meets your expectations soon.
Missing payments and lack of support.
I have been waiting to access my funds since September 2025. They stopped all payments last minute without prior notice to update their app. On December 10 and 11, 2025 I was finally able to process 2 separate payments. It has been 3 months and after sending multiple requests and emails to support I have not heard back with the exception of their automated response email. My payments have been in queue for 3 (THREE) months. Support has not reached out or responded to any of my requests for help.
10 december 2025
Review zonder uitnodiging
Antwoord van benjaminone.com
Hello Anthony Tillman,
Thank you for sharing your experience regarding the delays in accessing your funds and the lack of support you've encountered. We truly appreciate your patience during this time. Due to the high volume of withdrawals being attempted, we had to put limits in place to help keep our systems running smoothly, and we understand how frustrating this may be. It's clear that waiting for your payments has been a challenging situation, especially with the prolonged queue and limited communication from our team. Your feedback has been escalated internally for further attention. We are hopeful for a resolution that addresses your concerns soon. Thank you for bringing this to our notice, and we value your understanding.
Benjamin One unbanned me but is now…
Benjamin One unbanned me but is now withholding funds. I was then promised March 11th via Facebook messenger but now 1 day earlier than March 11th they emailed me stating they plan to keep holding my funds.
9 maart 2026
Review zonder uitnodiging
Antwoord van benjaminone.com
Hello Eric Livingston,
It’s concerning to hear about your experience with withheld funds and the communication you've received. I truly empathize with the inconvenience this has caused you. Please reach out to our customer support team at socialhelp@benjaminone.com for further assistance. We appreciate you bringing this to our attention, and we’ve escalated the matter internally. Thank you for sharing your feedback; it’s important for us to learn from it, and we hope to resolve this for you soon.
Benjamin is a SCAM!
Edited to add: If someone is looking fir apps that do pay try Mistplay, Scrambly or Pogo. Those all payout. It has now been 4 months since my first of six withdrawals has been sitting in "queue". I did receive the same copy and paste response that Benjamin puts on reviews.
This a scam. I have been waiting over 3 months to receive the withdrawals. They limit withdrawals to $50. So I have been waiting since December 9th for my first withdrawal. If all the reviews stating they have not received their payouts are not enough to convince others that this is a scam, then read their responses. I have received their copy/paste responses when I contacted customer service and on my review in Google play. I am sure I will receive the same response here.
8 december 2025
Review zonder uitnodiging
Antwoord van benjaminone.com
Hello Christine Brashier,
We appreciate you sharing your experience and expressing your concerns about the withdrawal process. It's clear that waiting for your funds has been a significant issue, and we acknowledge the frustration this may cause. Due to the high volume of withdrawals being attempted, we had to put limits in place to help keep our systems running smoothly. Your feedback about the responses you've received is important, and we've escalated this internally for further attention. Thank you for bringing this to our notice, and we hope for a resolution that addresses your concerns. We truly value your patience and understanding during this time.
Not paying out now
When I first started and didn't have any issues with withdrawals to my bank account, now rewards are in queue and so are withdrawals. Payment is only Paypal and Venmo which Paypal owns so you should go thru Paypal to start with as it has to go thru Paypal account to get to Venmo. I contacted support about Jan 8th delay, still waiting for payment. Before would have given 5 star, now zero. I spent everyday playing games now I don't know if they even intend on paying. They got paid for my work.
8 januari 2026
Review zonder uitnodiging
Antwoord van benjaminone.com
Hello Marge,
Thank you for sharing your experience with us. We truly understand how important timely payouts are for you, and we recognize that the changes in the withdrawal process and the current queue situation can be quite concerning, especially after having a smooth experience initially. Due to the high volume of withdrawals being attempted, we had to put limits in place to help keep our systems running smoothly. Your feedback has been escalated internally, and we appreciate you bringing this to our attention. We value your dedication and hope that your situation improves soon.
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