BestideasUK Reviews 

248
TrustScore 4 uit 5

4,1

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

The product was fantastic - I ordered the Pro clean carpet cleaner and it worked incredibly well. When I went to re-order and made a mistake on the order it was sorted out quickly without any effort a... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Every product bought from them has been the best in the field - currently couldn’t survive without the new carpet cleaner. 100% wool plain light pink carpet which gets huge amount of ‘traffic’ due to... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I ordered the Profoam oven cleaner, but it didn't arrive so I let BestideasUK know and they sent a replacement immediately. I have just cleaned my filthy oven with it today and it's done a fantastic... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 1 van de 5 sterren

Products didn't work and, oh my goodness, attempting to return them under their 30 day rule is horrendous. They're being slippery, they're being awkward and they're telling me "facts" that just... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Woonwinkel
  2. Kookwinkel
  3. Dierenverzorgingswinkel

Geschreven door het bedrijf

At Best Ideas UK, we're a small business based in the UK, passionate about bringing you useful gadgets and tools for your home. We also have a great selection of toys, pets items, and car accessories to add some fun and excitement to your life. Our main focus is on providing you with high-quality products and outstanding service. We genuinely care about your satisfaction, so we welcome and value your feedback. We're always eager to improve and make your experience even better.


Contactgegevens

4,1

Goed

TrustScore 4 uit 5

248 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,1

Alle reviews

(248)

97 reviews in de afgelopen 12 maanden

Een review schrijven
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Beoordeeld met 5 van de 5 sterren

Amazing service…

I ordered some cleaning products from Best Ideas, but unfortunately they were not delivered, I got in touch with the company and they promptly sent out replacements, which arrived a couple of days later. The after sales service is superb, staff are very friendly and professional, will definitely buy from them again and recommend to friends and family.

5 januari 2024
Review zonder uitnodiging
Logo BestideasUK

Antwoord van BestideasUK

Thanks so much, Elaine for your wonderful feedback! We apologise for the initial delivery issue but are glad we could promptly resolve it. Your satisfaction is important to us, and we appreciate your support.

Beoordeeld met 4 van de 5 sterren

Brill delivery but item was rubbish !

Profoam review
Quick to order and quick delivery.
But item was rubbish - never cleaned as described !
Disappointed 😞
Took a video just like advert......nothing alike , didn't cleanr hob as suggested...

15 december 2023
Review zonder uitnodiging
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Antwoord van BestideasUK

Hi Vicky, thanks so much for your feedback.
It's disappointing to hear about your experience with your purchase even though we get so much great feedback for this product We truly value your feedback and apologise for any disappointment caused.

We'd love an opportunity to make things right. Please contact our brilliant customer support team at contact@bestideasuk.co.uk or call us at 0800 058 4569‬ so we can look into this further. Your satisfaction is our priority.

Beoordeeld met 3 van de 5 sterren

I would never buy from this company…

Update- 10/12/23 The sleeve arrived yesterday, but whether I would have had this positive response without my original negative feedback on here, I am not so sure, and will never know. My opinion of not buying from this company still stands. But because I received the item I feel that I need to amend my rate for experience, as eventually I had a positive outcome.
This was orginal feedback - I would never buy from this company again. I was promised a sleeve for a doodle pad was going to be sent out as it didn’t arrive with the doodle pad. Though they have promised to send it they haven’t sent it as yet (trying to get one sent out since the 3rd Dec.)I have messaged them everyday since the 3rd and still it’s not been confirmed that it has been sent out. There messages to me are vague and just delaying. I tried to follow it up again today and they are not answering phone calls and now the messenger link I was using for them is not longer allowing me to send a message. They have opened another messenger link for household and not gifts. In my opinion they are not a professional company. It’s worrying me with regards to the fact I have sent payment details to them.

3 december 2023
Review zonder uitnodiging
Logo BestideasUK

Antwoord van BestideasUK

Hi Claire, thanks for your feedback. We tried to update you via Facebook to no avail after we already confirmed the complementary item was on its way to you. Our phone lines are open from 10am - 4pm as well as email support. Please reach out to us via call or email and we'll be happy to make things right.

Beoordeeld met 5 van de 5 sterren

I had the ProFoam professional cleaner

I had the ProFoam professional cleaner.
Excellent product and was delivered very quickly.
I used this on my oven which I have been putting off for a long time. The oven came up lovely and clean and I didn’t have to use much elbow grease. Overall company and product were brilliant.

24 november 2023
Review zonder uitnodiging
Logo BestideasUK

Antwoord van BestideasUK

Thank you so much for your review Hayley. We are really glad to hear your feedback.

Beoordeeld met 5 van de 5 sterren

Fab experience!

Fab experience!! Quick, safe delivery. Absolutely love my new mood lamp. Think I'll purchase another x

21 november 2023
Review zonder uitnodiging
Logo BestideasUK

Antwoord van BestideasUK

So excited to read your review Sammy! Thanks so much for sharing and we're glad you love it

Beoordeeld met 1 van de 5 sterren

Don't belive the videos taken of toys

Don't belive the videos taken of toys. They look fantastic, however, they are cheap junk. That you are overcharged for. Stay well clear.

14 november 2023
Review zonder uitnodiging
Logo BestideasUK

Antwoord van BestideasUK

Hi Lynda, thanks for your feedback.

We're truly sorry to hear your disappointment. Our 30-day return policy is here for you if you decide to return the item. Please reach out to us at contact@bestideasuk.co.uk and we'll be more than happy to resolve this swiftly!

Beoordeeld met 5 van de 5 sterren

Sketch pads I…

5star given for quality of items I received , the speed of delivery and the communication we had with them . Would definitely recommend this British company .

7 november 2023
Review zonder uitnodiging
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Antwoord van BestideasUK

Thank you Linda! We truly appreciate your review!

Beoordeeld met 5 van de 5 sterren

Absolutely fantastic customer service

Absolutely fantastic customer service, I had an issue with the delivery of the 3 drawing boards that I had bought.
They contacted the courier and promised if no response would resend which they did. I didn't receive all my order but it was resolved the next day and was delivered within 24 hours.
Amazing company, I can't thank ChiChi enough. Will definitely use them again.

4 november 2023
Review zonder uitnodiging
Logo BestideasUK

Antwoord van BestideasUK

Thanks for your kind words, Michelle! We're glad we could help with the delivery. Looking forward to serving you again soon.

Beoordeeld met 5 van de 5 sterren

I ordered two of the drawing boards for…

I ordered two of the drawing boards for my grandchildren for Christmas and only the pink one arrived. I contacted beatideasuk straight away and they were so helpful to get it sorted out for my grandchildren, so they sent out the blue one and it arrived yesterday which was perfect timing as my daughter is moving Friday 3rd November, so she wouldn't have got it if it was after that date, bestideasuk were absolutely amazing sorting it out for me, I honestly can't thank them enough for making 2 children very happy on Christmas morning, I am definitely going to be using them again the customer service is 100/10, what a fantastic company, thank you so much for your help and understanding of the issue you are all stars

1 november 2023
Review zonder uitnodiging
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Antwoord van BestideasUK

Thank you so very much Donna! Your kind words truly warm our heart

Beoordeeld met 5 van de 5 sterren

I had a query to which it was responded…

I had a query to which it was responded to straight away.
My concerns of the gifts purchased got resolved, it was a straight forward issue (a fault that i made, not realising)
Great company & service 👏 👌

14 oktober 2023
Review zonder uitnodiging
Logo BestideasUK

Antwoord van BestideasUK

Thanks so much Karen for your kind words. Much appreciated

Beoordeeld met 5 van de 5 sterren

Brilliant response

We had a problem with the car we brought, the response to our request for help was very quick and positive, we have a happy granddaughter now.
Would happily recommend this company for their customer care, prompt response.
First Class Service.

16 oktober 2023
Review zonder uitnodiging
Logo BestideasUK

Antwoord van BestideasUK

Thanks so much, Leslie! We are thrilled to hear that you are happy with our service.
Thank you again!

Beoordeeld met 5 van de 5 sterren

Great tool

Great tool, totally addicted! Great customer service too!

25 september 2023
Review zonder uitnodiging
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Antwoord van BestideasUK


Absolutely thrilled you're enjoying our tool and service Lizzie, thank you for the 5-star review!

Beoordeeld met 5 van de 5 sterren

Outstanding customer service!

Outstanding customer service!

Error with my order corrected very quickly.

Very happy to recommend this company.

18 september 2023
Review zonder uitnodiging
Logo BestideasUK

Antwoord van BestideasUK

Thank you so much for the review, Diana! We're over the moon to hear you're happy with how quickly we sorted things out.
Your recommendation warms our hearts. 😊

Beoordeeld met 1 van de 5 sterren

Identical products can be bought for…

Identical products can be bought for significantly less on alternative platforms. Avoid the cheesy ADs popping up on social media

8 september 2023
Review zonder uitnodiging
Logo BestideasUK

Antwoord van BestideasUK

Hi Mr Tice,
Thank you for sharing your feedback.

We're sorry to hear that our pricing and advertising didn't meet your expectations. Beyond the price, we hope our Prolint Remover meets your needs. Is there anything specific about the product that we can improve on for you?

Your input is invaluable, and we're here to help. We'd appreciate if you could reach out to discuss this further.
Many thanks

Beoordeeld met 5 van de 5 sterren

Interesting products

Excellent service and loads of interesting products. Been very pleased with all I’ve bought so far.

21 augustus 2023
Logo BestideasUK

Antwoord van BestideasUK

Thanks so much Sheena! We really appreciate your feedback

Beoordeeld met 5 van de 5 sterren

Highly Recommend

I bought this when I came in to the UK for a visit and it works better than the one I have back at home in NY. I am super impressed and highly recommend. Not to mention that delivery was in 2 days

4 juli 2023
Review zonder uitnodiging
Logo BestideasUK

Antwoord van BestideasUK

Thanks so much for your feedback.

Beoordeeld met 5 van de 5 sterren

Pro Lint remover.

What a marvellous little tool, so easy to use, and does what it was made for. 100% satisfaction and results are clear to see. Well done.

27 juli 2023
Logo BestideasUK

Antwoord van BestideasUK

Thanks so much for your feedback Stephen! Much appreciated

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