Firstly let’s start with the positives you can deposit and withdraw and withdrawal timings are good. Negatives winning bets getting settled incorrectly and go on live chat they still don’t underst... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
Honestly, this is a gambling site - the number of people giving bad reviews because they lost or had ‘dead spins’ on slot games is astonishing - that is gambling, sometimes you lose! The fact is th... Toon meer
Bedrijf heeft geantwoord
Only giving this a 3 because I've requested a withdrawal which is saying pending that is fine it's not the issue my issue is that when I've went to go on livechat to ask about the withdrawal process a... Toon meer
Bedrijf heeft geantwoord
Really bad, wouldnt bother. Closed account after 10 mins, says it all ! Finally gave up online gambling, just not worth it anymore now can decide own rtp rates. Go to local bookies instead, more enter... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Over Bet Ahoy
Geschreven door het bedrijf
Your home for online sports betting and casino gaming in the UK. New customers can benefit from our latest sportsbook and casino welcome offers below.
Sportsbook – Bet £10 Get £10 in Free Bets
New customers only, one use per customer. Promo code ALLABOARD10. Place a qualifying £10+ cash bet at minimum odds EVS (2.0) within 7 days of registration. Receive £10 in free bets: 1 × £5 Sports Free Bet and 1 × £5 Accumulator Free Bet (4+ legs at 2/5 per leg). Free bets expire after 7 days. Cannot be combined with other offers. Full T&Cs apply.
Casino – Stake £10 Get 100 Free Spins
New customers only, one use per customer. Promo code BASS100. Turn over £10 cash on Big Bass Splash and receive 100 Free Spins on the same game, valued at £0.10 each. 5x wagering on slots only, £50 max withdrawal. Spins expire 24 hours after credit. Cannot be combined with other offers. Full T&Cs apply.
Full terms and conditions apply.
Sports Features
Sub-Switch – if your player is substituted, your bet transfers to their replacement. Best Odds Guaranteed – up to £100 on UK and Irish horse and greyhound racing. Double Result Payout – paid on first past the post and amended result. Free Livestreaming – watch UK and Irish racing live, no bet required.
Casino Features
Free Daily Scratchcard – play every day for a chance to win up to £10,000. Pragmatic Drops & Wins – £25,000,000 network promo, top prize 100,000x your stake, 96,900 prizes weekly.
18+ only. Please bet responsibly. GambleAware.org | GamStop.co.uk
Contactgegevens
2a Kingfisher Court, TN22 1QQ, Uckfield, Verenigd Koninkrijk
- support@betahoy.co.uk
- betahoy.co.uk
Houd rekening met het volgende
2,7
Slecht
92 reviews
Geen recente geschiedenis van het vragen naar reviews
Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief
Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 48 uur
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Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Very disappointed with the site I have…
Very disappointed with the site I have staked over 250,000 and probably nearer 500,000 pounds and I have had one yes one free five pound bet. They say I am a valued customer which is a joke. And now after sending in my wage packet now two weeks later that’s want to see a bank statement . This is very intrusive and apparently it to do with money laundering. I am a valued customer and get insulted by this intrudion. Clearly they do not value anybody I would avoid and go elsewhere
A pretty generic answer and dodging answering relevavent points going on about promotions when I never mentioned the word promotion. Just about sums them up I said about how much I had been given for my staking which is a grand total of 5 pounds they are an absolute joke and this response just shows that they are.
10 juli 2026
Review zonder uitnodiging
Antwoord van Bet Ahoy
Hi Mark,
Thank you for taking the time to share your feedback, and we're sorry to hear that you feel disappointed with your experience.
We appreciate that being asked to provide documents can feel intrusive. However, as a licensed operator, we are required to carry out verification and affordability checks in certain circumstances as part of our regulatory obligations and anti-money laundering requirements. These checks are applied in line with our Terms and Conditions and are not a reflection of how much we value a customer.
In relation to your comments regarding promotions, our offers can vary depending on eligibility criteria and marketing preferences. However, we always aim to ensure that our promotional offering remains fair and balanced for all customers.
If you have any questions at all, please contact our Support team at suport@betahoy.co.uk, who will be happy to assist.
Kind regards,
BetAhoy Support
Very bad company
Very bad company, welcome offer not received, nobody answers the emails, No one in the live chat. It's like you are talking to the wall. AVOID this website at all costs.
8 juli 2026
Review zonder uitnodiging
Antwoord van Bet Ahoy
Hi Joanna,
Thank you for taking the time to share your feedback and we're sorry to hear that you felt frustrated with your experience.
We can confirm that your enquiry was received outside of our support hours, and our team responded the following morning as soon as we were back online.
Although the requirements of the welcome offer had not been fully met, we credited the welcome free bets to your account as a gesture of goodwill, and these were subsequently used.
We appreciate that waiting for a response can feel frustrating, and we thank you again for your feedback, as it helps us continue to improve our service.
Kind regards,
BetAhoy Support
Restricted for no given reason
I opened my account in May and have placed fewer than 10 bets since then. I put a few bets on the horses over the last couple of days, and this morning I received an email saying my account had been restricted due to a “trading decision”.
I’m genuinely confused as to what I’ve done wrong. The only thing I can think of is that I won £10 on a 10p scratch card yesterday (that I paid for - not even a promo scratchcard). If that’s the reason, it seems a bit strange that a betting site would restrict customers for winning in good faith - it rather defeats the object! 😅
It’s disappointing to be treated this way when I’ve done nothing wrong.
EDIT:
Thank you for your response. Can you help me understand what I did that was so unusual? A couple of football bets, a few horse bets here and there. £5, £10, £20 bets, nothing major. £10 win on a scratchcard. Only 9 bets in less than 2 months. Why was my account considered such a risk that I can no longer place bets?
8 juli 2026
Review zonder uitnodiging
Antwoord van Bet Ahoy
Hi Alex,
Thank you for taking the time to share your feedback, and we're sorry to hear about your experience.
We appreciate that receiving a restriction email can be confusing, and we would like to reassure you that account reviews and any resulting closures are not based solely on whether a customer has won or lost. A range of factors are considered as part of our internal review processes, and each case is assessed individually.
We understand that account restrictions can be frustrating; however, they are applied in line with our Terms and Conditions.
Kind regards,
BetAhoy Support
Absolute shambles
Absolute shambles, trying to ask for active bank statements on registration as part of KYC.
7 juli 2026
Review zonder uitnodiging
Antwoord van Bet Ahoy
Hi Tim,
Thank you for your feedback and we're sorry to hear that you were disappointed by the verification process.
As a licensed operator, we are required to carry out identity and verification checks for customers in line with our regulatory and anti-money laundering obligations. Depending on the circumstances, this may include requesting documentation such as bank statements to verify information provided during registration.
We appreciate that these checks can sometimes feel inconvenient, but they are an important part of ensuring a safe and secure environment for all of our customers.
If you have any questions regarding the documents requested on your account, please contact our Support team directly at support@betahoy.co.uk and we'll be happy to provide further assistance.
Kind regards,
BetAhoy Support
Well what a refreshing surprise read…
Well what a refreshing surprise read the reviews and was wary however deposited £50 and played live blackjack doubled my money in 20 mins withdrew to see how quick or if there would be issues and within 15 mins money was in bank
Excellent well done guys
7 juli 2026
Review zonder uitnodiging
Antwoord van Bet Ahoy
Hi there,
Thank you for your review, we're so glad to hear you've had a positive experience with us so far and congratulations on your win!
We're delighted to hear that you had a smooth experience with both our live casino games and the withdrawal process! We also really appreciate you giving us a chance despite your initial concerns.
Thank you again for your support, and we wish you the very best of luck going forwards
Kind regards,
BetAhoy Support
Its just alot of dead spins like alot alot
Its just alot of dead spins. I did hit 2 bonuses but they were £3 and £1.70 so pretty damn awful but honestly outside of that its like 20 spins all dead spins move to next game 15 spins all dead spins move to next game 10 spins all dead and its like that practically all the time. It feels virtually impossible to get any game time to actually enjoy playing its like deposit and 5 mins later thats gone. Im genuinely not sure if any game actually ended with me being up im sure they wouldve all been negative and mostly 0% returns so yeah horrendous wont use the casino part again. Ok so update i checked the RTP for some games its bad so big bass splash which is normally 96-97% on other sites is way lower on here its just 92% which is awful not sure ive ever seen it so low and checking other games its basically all games are 4-8% lower rtp than other sites. So YES AVOID AVOID AVOID HARD.
5 juli 2026
Review zonder uitnodiging
Antwoord van Bet Ahoy
Hi Robert,
Thank you for taking the time to share your feedback, and we're sorry to hear that you were disappointed with your casino experience.
We appreciate that it can be frustrating when gameplay doesn't provide the level of returns you were hoping for. As with all games of chance, outcomes can vary from session to session.
Regarding your comments about RTP, our RTPs vary depending on the game you choose to play, with some of our games offering RTPs in excess of 96%. Each game's RTP is clearly displayed within the game information so that customers can make an informed choice before playing.
In addition to this, all of our games are supplied by licensed providers and operate fairly and in accordance with regulatory requirements.
We value all customer feedback and appreciate you taking the time to share your experience. Should you have any further questions or concerns, please don't hesitate to contact our Support team directly at support@betahoy.co.uk and we'll be happy to assist.
Kind regards,
BetAhoy Support
Everyone!!!
Everyone!!!! DO NOT PUT ANY MONEY IN THIS CASINO!!!!!!!
I deposited £800 on various games and not once did I get a feature, absoloute scam!!!!
I know it sounds petty but I was doing £1 spins and had an absoloute shocker and feel sick to my stomach
Its a F@@king discrace! I have never played so long without some sort of win!!!
SCAM SCAM SCAM
AVOID AT ALL COSTS DO NOT GIVE THEM YOUR MONEY!!!
1 juli 2026
Review zonder uitnodiging
Antwoord van Bet Ahoy
Hi Jason,
Thank you for taking the time to share your feedback and we are sorry to hear that your experience was not a positive one.
We understand how disappointing it can be when gameplay does not result in the outcomes you were hoping for. We'd like to reassure you that all of the games available on our platform use independently tested and certified Random Number Generators (RNGs), ensuring that every game outcome is fair, random, and cannot be fixed or manipulated.
Bonus features and winning outcomes are determined entirely by chance, and there is no guarantee that they will occur within a specific number of spins.
If you feel that gambling is no longer enjoyable or is causing you concern, we would encourage you to make use of the safer gambling tools available on your account or seek support from organisations such as GamCare and the National Gambling Helpline, who offer 24/7 confidential support.
Kind regards,
BetAhoy Support
Rigged is the word
After playing their casino realised its more corrupt that Donald Trump. Played the same game with about £100 in funds and winnings here and there had all the bonus features for free spins etc but never came close.
So closed the account dont mind losing but not when you play a fixed casino.
1 juli 2026
Review zonder uitnodiging
Antwoord van Bet Ahoy
Hi Colin,
Thank you for taking the time to share your feedback and we’re sorry to hear that your recent experience did not meet your expectations.
We would like to reassure you that the casino games on site use independently tested and certified Random Number Generators (RNGs) to ensure that game outcomes are fair and random. Neither BetAhoy nor the game providers can influence the outcome of individual spins or bonus features.
We understand how disappointing it can be when a bonus feature doesn't trigger during a gaming session. However, bonus features are awarded entirely at random, and there is no guarantee they will be triggered within a certain number of spins.
We're sorry that your experience didn't meet your expectations on this occasion, and while we're sorry to see you close your account, we respect your decision and wish you all the best for the future.
Kind regards,
BetAhoy Support
Site issues
Every day the site is so poor to navigate. Constantly asked to re-login when trying to place a bet. The other sister sites do this too but not as often as Ahoy.
30 juni 2026
Review zonder uitnodiging
Antwoord van Bet Ahoy
Hi Scott,
Thank you for taking the time to share your feedback and we are sorry to hear that you've experienced difficulties using our website. We would also like to clarify that BetAhoy does not have any sister sites.
Providing a smooth betting experience is important to us, and we would like to review this further. Please contact our Support team directly at support@betahoy.co.uk so we can investigate this in more detail for you.
Kind regards,
BetAhoy Support
Never had any issues
Never had any issues. Had a few big wins and always been paid out quickly.
Settle sports betting markets quicker than a few high street bookies too.
30 juni 2026
Review zonder uitnodiging
Antwoord van Bet Ahoy
Hi Tony,
Thank you for taking the time to leave us a review!
It’s great to hear that you've had a great experience with BetAhoy and that you've been pleased with our fast withdrawals and quick settlements!
We really appreciate your support and look forward to continuing to provide you with a great betting experience!
Kind regards,
BetAhoy Support
Missing withdrawal
Missing withdrawal. Can't get in touch with anyone. Absolutely awful. Don't go near
28 juni 2026
Review zonder uitnodiging
Antwoord van Bet Ahoy
Hi Andrew,
Thank you for taking the time to share your feedback and we're sorry to hear about the concerns you've raised regarding your withdrawal and communication with our team.
We can confirm that we have already responded to your emails and messages regarding this matter, we take all withdrawal queries seriously and are always happy to help clarify or review anything further if needed. Please continue the conversation with our Support team if your withdrawal has still not been received and we will ensure your case is followed up.
Kind regards,
BetAhoy Support
No matter how much money you invest
No matter how much money you invest, they'll take everything without giving anything in return. Not even decent entertainment or worthwhile bonuses. Avoid this casino like the plague.
28 juni 2026
Review zonder uitnodiging
Antwoord van Bet Ahoy
Hi Barbara,
Thank you for taking the time to leave your feedback and we're sorry to hear that your experience did not meet your expectations.
All of the slot games on site, including their bonus features, operate using independently tested Random Number Generators (RNGs). This means every spin is completely random and independent of the last, with no guaranteed wins or set number of spins before a feature is triggered.
Our games are provided by licensed and regulated software providers and are independently tested and certified to ensure they perform in line with their advertised Return to Player (RTP) and feature frequency, providing a fair and random gaming experience for all players.
That said, we do understand that it can be frustrating when gameplay doesn't result in the outcome you were hoping for. If there is anything specific about your experience that you would like us to review, please contact our Support team with your account details and we'll be happy to investigate any concerns and assist you further.
Kind regards,
BetAhoy Support
AVOID
I joined deposited £800 and didnt get any entertainment or returns playing minimum stakes they offered me 100 free spins which returned £0.86 so i will be clear if your a casino player stay well away from this site.
27 juni 2026
Review zonder uitnodiging
Antwoord van Bet Ahoy
Hi Megan,
Thank you for taking the time to share your feedback and we're sorry to hear that your experience did not meet your expectations.
All of the slot games on our platform, including their bonus features, use independently tested Random Number Generators (RNGs). This means every spin is completely random and independent of the previous one, with no guaranteed number of spins before a bonus feature is triggered. However, we do understand how disappointing it can be when gameplay doesn't produce the outcome you were hoping for.
We're also sorry to hear that the free spins didn't provide a more enjoyable experience. While promotional offers are designed to give players added value, any winnings from free spins, like all casino games, are determined entirely by chance.
If you have any concerns about your gameplay or would like us to review your experience, please contact our support team at support@betahoy.co.uk where we will be happy to assist.
Kind regards,
BetAhoy Support
Great company
Withdrawals very quick, customer service very helpful, would recommend 👍
26 juni 2026
Review zonder uitnodiging
Antwoord van Bet Ahoy
Hi Paul,
Thank you for taking the time to leave us a review! We're delighted to hear that you found our withdrawals quick and our customer service team helpful!
We look forward to providing you with the same great experience again in the future and thank you again for choosing us!
Kind regards,
BetAhoy Support
I wouldn’t even give this a one star…
I wouldn’t even give this a one star absolute rubbish over £300 won absolutely nothing no bonuses all dead spins
25 juni 2026
Review zonder uitnodiging
Antwoord van Bet Ahoy
Hi Nicola,
Thank you for taking the time to leave a review and we're sorry to hear that you were disappointed with your experience.
We understand how frustrating it can feel when luck doesn't go your way. All of our games operate using independently tested Random Number Generators (RNGs), meaning every spin is completely random and previous results don't influence future outcomes.
If you would like further clarification about your gameplay, we'd be happy to investigate further. Please contact our support team with your account details at support@betahoy.co.uk so we can assist you further.
Kind regards,
BetAhoy Support
Stay far away from the casino u can’t…
Stay far away from the casino u can’t win anything by my experience lost 250 more then 300 spins not even 1 scatter don’t believe the positive reviews.taking not giving anything
10 juni 2026
Review zonder uitnodiging
Antwoord van Bet Ahoy
Hi Abdelkahhar,
Thank you for taking the time to share your further feedback and we’re sorry to hear that your experience has led you to feel this way.
We understand that it can be frustrating when results don’t match expectations during gameplay and we’re sorry that things didn’t work out for you. We do appreciate you taking the time to try our site and share your thoughts.
Regarding your comments about reviews, all feedback on our Trustpilot page is left independently by customers. We genuinely value honest opinions from all players, whether their experience has been positive or negative.
Kind regards,
BetAhoy Support
I've made hundreds of thousands of…
EDIT:
Absolutely ridiculous! 200 spins and only 6 wins! I just closed the account today! It's honestly unbelievable!
-------------
I've made hundreds of thousands of spins across these gaming companies. At this point, I know exactly how they operate and how they're designed.
I'll keep it simple: if you've already signed up, close your account. If you're thinking about signing up, don't.
I decided to give this company a try, and it's just another operator working with game providers whose business depends on players losing. Stay away. Big Bass and all the other games are beyond bad.
Their only defense is hiding behind the RNG and RTP claims that everyone is starting to question.
I tested it with £250. I had only 13 winning spins in total. There wasn't a single win until my balance dropped to £45. Then I got £22 back, followed by nothing. It's always the same story.
Now they'll probably reply to this review with the usual "random outcomes" explanation, but it's all nonsense.
Playing Big Bass? Watch the scatter symbols that almost land on the last reel. At the very last moment, they pass by and disappear. Then on the next spin, the symbol that was there is suddenly replaced by a completely different icon. Just think about the kind of system we're being asked to trust.
That's why I believe players are being misled by a carefully designed setup.
20 juni 2026
Review zonder uitnodiging
Antwoord van Bet Ahoy
Hi there,
Thank you for taking the time to share your feedback and we're sorry to hear that your experience didn't meet your expectations.
We understand how frustrating it can be to have sessions that don't go the way you hoped, you mentioned that RNG and RTP are simply a defence but we'd like to clarify that this isn't the case. Random Number Generators (RNGs) and Return to Player (RTP) percentages are fundamental requirements for licensed and regulated online casino games and they are independently tested and certified to ensure games operate fairly and randomly.
We also want to reassure you that our games do not mislead players or predetermine outcomes. Each spin is completely independent, and RTP is a theoretical return calculated over a very large number of spins across all players. As a result, individual sessions can vary.
We're sorry that your experience didn't meet your expectations and respect your decision to close your account. If you would like us to review your gameplay or discuss any specific concerns in more detail, please contact our support team at support@betahoy.co.uk with your account information and we'll be happy to review for you.
Kind regards,
BetAhoy Support
I’ve just signed up to this site and…
I’ve just signed up to this site and fancied a play on the slots. I ended up putting around £1400 into the same slot Thor Megaways. I played every stake from 80p to £5 in around 4 hours.
Not one bonus landed and highest win was about £50.
Reported to the UKGC as this is not fair to the player and an absolute scam.
It’s called BetAhoy as it’s ran by pirates and we all know what they were like.
Steer Clear!!!!
19 juni 2026
Review zonder uitnodiging
Antwoord van Bet Ahoy
Hi Gareth,
Thank you for taking the time to share your feedback and we're sorry to hear about your experience.
We understand that it can be frustrating when gameplay does not result in the outcomes you were hoping for. However, all games available on site are supplied by licensed providers and operate using certified random number generators (RNGs).
As a result, game outcomes, including bonus feature triggers and winning combinations, are entirely random and cannot be influenced.
If you would like us to review your account or discuss your experience in more detail, please feel free to contact our Support team at support@betahoy.co.uk and we'll be happy to assist.
Kind regards,
BetAhoy Support
What a fantastic casino all my…
What a fantastic casino all my favourite big bass games won and withdrew £300 and then won again withdrew £390 more or less in my account instantly such a great experience
17 juni 2026
Review zonder uitnodiging
Antwoord van Bet Ahoy
Hi Mel,
Thank you for taking the time to leave us a review!
We're delighted to hear that you enjoyed playing with us and that your withdrawals were processed quickly and smoothly. Providing a fun gaming experience alongside fast withdrawals is something we work hard to deliver, so it's great to know we met your expectations!
We really appreciate your support and wish you the best of luck going forwards!
Kind regards,
BetAhoy Support
Souless Demons! BIG BASS SCAM!
Should be a 0 star that automatically reports them to the police. Scammed me for my money, they than literally laughed at me through emails. I've never seen bigger scams in my life. I have screenshots of them laughing about scamming people. Thier BIG BASS game is a full scam. You won't get three fish icons. This is a dead giveaway! Im warning you so you dont make the same mistake as me. These people are the lowest of the lowest and most despicable pieces of trash ever. I hope they all perish. Souless demons! If you read this and still dont listen. You deserve to lose your money! You have been warned!
18 juni 2026
Review zonder uitnodiging
Antwoord van Bet Ahoy
Hi there,
We're sorry to hear that you feel this way about your experience with us.
BetAhoy operates with licensed gaming providers, and all game outcomes are determined by certified random number generators. Individual game results can vary, and no specific symbol combination or feature trigger is guaranteed within a particular number of spins.
We take the allegations made in your review very seriously and have attempted to contact you regarding the concerns raised. We would welcome the opportunity to investigate this matter further. Please contact us directly at support@betahoy.co.uk with your account details and any screenshots or supporting information you may have, and our team will review everything thoroughly.
At BetAhoy, we are committed to providing a fair, transparent, and responsible gaming experience for all customers. Independent, free, and confidential support is also available through GamCare at www.gamcare.org.uk or by calling 0808 8020 133.
Kind regards,
BetAhoy Support
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