betano.ca Reviews 72

exercising caution before using Betano. Based on my experience, I would not advise anyone to sign up.

After more than two years on the platform, I encountered repeated issues:

* Bonuses were not applied consistently, despite meeting all stated requirements. The system is described as “automatic,” but in practice, outcomes felt arbitrary and unclear.
* My account was restricted under “responsible gaming” despite passing their own eligibility questionnaire.
* The restriction lasted over four months—well beyond the stated three—without explanation or proper communication.
* Customer support was largely unresponsive during this period.
* On multiple occasions, winning bets were incorrectly settled as losses, requiring escalation and evidence before being corrected.

The overall experience was marked by a lack of transparency, inconsistent decision-making, and poor accountability.

For these reasons, I strongly urge others to think carefully before depositing money or relying on this platform.

16 days waiting on my 1st of April free spins that I wagered for.. and the wagering got stuck and never credited me the free spins.. been battling the live support almost every single day asking and asking for them to be added with the same response every time.. that there specialist team is supposedly looking into it for 16 days but can't just credit my 50 free spins.. I don't think so... Not even fun right now I am just really annoyed..

Unequivocally positively FIXED. THIER spins are fixed and not randomly done. AVOID AVOID AVOID THIS PLACE IF YOU VALUE YOUR HARD EARNED MONEY. THEY WILL TAKE YOUR MONEY

If you're serious about sports betting, avoid Betano at all cost! After a couple of days betting on sports (with a mix of wins and losses), they limited my max bet size to under $2 (truly laughable). Customer service made it sound like I was criminal (my bets were all between $100-$250, so nothing crazy) and basically said there was nothing that can be done. Hope they lose all their customers for these sketchy practices and move out of the Canadian market.

Betano has made withdraws so quick and easy.
Great promos.
Thanx,Betano

Deposits and withdrawals are seamless. I am new and didn't have auto deposit set up, but as soon as I did, my withdrawal was deposited within 30 minutes, as stated on their website. Easy to access live chat support, and as a new user who just signed up today, I can't say anything bad about my first impression. I would highly recommend this site to anyone. I'm also up $250 today, but was down $2250, and climbed back up to $2500 thanks to playing blackjack.

Bonuses?? What bonuses. You win a bit and then you win nothing until they get it back.same crap , every site is the same. Betano never lets you win!! So play as you please. Fixed like the rest of them

Not what I was expecting, these betting apps are extremely greedy

This is the best online casino I've ever seen in and playing with it 9E9WG9-PNX30]

Best site around fast withdrawal great bonuses great support team.. and I play on a lot of sites online... Enjoy this platform

Great variety of games! Great Promo and Bonuses! Excellent customer service support!! Best Casino on Ontario Canada!!!

The site is easy to navigate even with all its offerings. Good spin bonuses and they are quick to reply when there's any issues. Fun site.. no your limit play within it.

No help at all pretty much just told me I was lying with proof and told me to screw off. Will not be using there site anymore.

betano has a good casino gaming site.its fast pay out and deposit.the game has a good graphics and smooth when iy comes to play.lot of variety games to choose.

Betano is way better then half the knock off Casinos online every time Betty's sucks you dry i go to Betano to get my money back and they dont Mentally assault you either or ask what you own for assets how many cars I drive if I own a house where I work what my employers name is diffently Betano gets a 5 star ive been to alot if Casinos in Ontario and not once anyone's walked up to me to me and asked such personal question stay away from those Casinis and enjoy yourself here

Customer service took my vip account away becasue I was asking for bonus 1st let down second they say they would email me they never do

Horrible site I hit a bonus then the game stalled and kicked me out I have screen recording showing I hut the bonus there telling me I didn't so messed up

I was playing with Betano and it's extremely hard to win anything! Needless to say make make wager requirements! Free spins are rare to none and when they do come it's $2.30 is a incredible win!! Meanwhile it took me $25 to get that $2.30! Today I went to withdrawal my $115 I was on chat with a supervisor while doing this! I have a screenshot that says my withdrawal will be in my bank within 30 minutes 5 hours later I look and there's no money, so I go back to chat they tell me they want photo of my bank card front and back! I've never had to supply a photo of my bank card to any casino I've ever played with!! So I supply them with these photos they want I asked them how long before I get my money they tell me 2 to 5 days!! Not what their app told me when I withdrew and they said 30 minutes!! I am making a complaint with the better Business bureau!

Worst App Ever

I deposited 5k and played and all of a sudden when its time to withdraw they ask me to send in my card pictures so I do any they get verified yet i've been waiting 4 weeks to get my money? These guys are crooks

App slows down massively during peak sports hours namely Saturday and Sunday afternoons. It makes the app more or less unusable; good luck trying to make a 5 leg parlay across different sports. It’s also been this way for over 4 years.