I'm so thankful I found Better Speech! As a homeschool mom I'm always looking for ways to improve my child's language skills, but sometimes it goes beyond our capability. When I sought out speech t... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
Adriana was incredibly patient and helpful when my stroke got in the way of my memory. Not only did we work through many different kinds of memory tests and exercises together, but also she helped me... Toon meer
Bedrijf heeft geantwoord
I have the best speech therapist ever Mary Martineau. She took the time to make my speech therapy sessions fit my physical needs. I'm a five year throat cancer survivor and have speech as well as swal... Toon meer
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Better Speech is a great program that is easy to use from home and anywhere online. Shannon was amazing at engaging our shy son - and building on their relationship each session! Her commitment to kno... Toon meer
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Bedrijfsgegevens
Geschreven door het bedrijf
Better Speech provides affordable, convenient and effective online speech therapy for children and adults. We are helping people communicate at their best. Get matched with a licensed speech therapist and Improve communication skills from the comfort of your home. ___________________________________ Get a FREE Speech Therapy Consultation >> ___________________________________ Our speech therapists are all licensed and certified, with ~10 years of experience. We cover every state in the USA. We offer speech therapy services for children and adults. When you join Better Speech, your therapist will listen to your speech and evaluate your needs. They will create a customized program to achieve your goals in the most effective and enjoyable way! Speech therapy is an assessment of a child’s speech and language competence, performed by a SLP (Speech-Language Pathologist), coupled with treatment of any speech disorder, language disorder, or communication problem that would inhibit the child from speaking as a person would without a speech condition. Speech therapy can help children with speech and language disorders conquer their speech issues through practice and repetition, giving them the confidence to carry on normal conversations in everyday life without the fear of embarrassment. ___________________________________ Get a FREE Speech Therapy Consultation >> ___________________________________
Contactgegevens
500 Westover Dr, 27330, Sandford, Verenigde Staten
- 919-589-9366
- info@betterspeech.com
- betterspeech.com
3,5
Gemiddeld
99 reviews
Geen recente geschiedenis van het vragen naar reviews
Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief
Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 48 uur
Zo gebruikt dit bedrijf Trustpilot
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GREAT experience
GREAT experience. Our therapist, Laura, was great!
20 augustus 2022
Review zonder uitnodiging
Antwoord van Better Speech - #1 Online Speech Therapy
Hi Heather,
We're thrilled that your therapist, Laura, was able to provide you with such fantastic speech therapy!
Warmly,
The Team at Better Speech
Stay away
Crazy that all their 5 star reviews come from within 1 week of each other and then immediately stop. This company uses predatory pricing and will continue to charge you after you stop using them. It's impossible to vet the therapists, who work remotely from all over the world. The company is registered in the US but is run internationally from Bali, (where they invite their SLPs to come work for a week), and has zero customer service. If it feels too good to be true — it is. Find a more local SLP for 1:1 time with your child, and you'll thank me for it later.
Edit: the owner of BetterSpeech is erroneously calling this review fake. I’m using a pseudonym because I am currently considering legal action with a number of other former BetterSpeech customers. I am not “Jonathan Dane,” whoever that is, but it appears BetterSpeech clearly has enemies if they feel the need to try and erroneously dox people.
4 augustus 2022
Review zonder uitnodiging
Antwoord van Better Speech - #1 Online Speech Therapy
Hi Michael — we'll address each point directly because the claims here are factually inaccurate and important for prospective clients to see corrected.
A few clarifications for anyone reading: (1) On reviews: our Trustpilot reviews come in consistently every week — anyone can verify this by sorting by date. (2) On vetting: every Better Speech SLP holds an active US state license and an ASHA CCC-SLP credential; credentials are verified at onboarding and re-verified annually. (3) On location: Better Speech is a US company registered in North Carolina and our SLPs are US-licensed practitioners practicing under their state license. Our founder works remotely from Asia, but no clinical services are delivered from outside the US. (4) On customer service: we respond to every support email within 1 business day and to every Trustpilot review within 7 days.
If there is a specific service issue we can address, please email info@betterspeech.com.
— The Better Speech Team
Where do I start?
Where do I start? My son asks for Ms. Maria all the time. Even though we had once weekly sessions, he looked for her multiple days a week. She was able to captivate him for 30 minutes and improve his speech greatly in a very short time. Interacting with Ms. Maria has been life changing for our family because now that he can understand us and communicate with us more clearly, he is more confident and his behavior is much better. We are so grateful.
4 juli 2022
Antwoord van Better Speech - #1 Online Speech Therapy
Hi Keyara,
We're happy to hear your son made such wonderful progress with his therapist, Maria, at Better Speech! Let us know if we can ever be of service in the future!
All the Best,
The Team at Better Speech
Antwoord van Better Speech - #1 Online Speech Therapy
Hi Marina,
We're so glad to hear you had such a positive experience at Better Speech!
Wishing you all the best,
The Team at Better Speech
My speech coach was awesome
My speech coach was awesome! Her “real world” exercises helped me to understood better at work..
2 juli 2022
Antwoord van Better Speech - #1 Online Speech Therapy
Hi Odette,
Good to hear you were able to use what you learned from your speech therapist at work! What an impact!! We're here if you ever need us in the future!
Warmly,
The Team at Better Speech
My son's speech therapist was…
My son's speech therapist was excellent. She worked really hard to help him.
I highly recommend better speech
30 juni 2022
Antwoord van Better Speech - #1 Online Speech Therapy
Hi Punit,
We're happy to hear your son excelled at Better Speech! Feel free to let us know if we can ever be of service in the future!
All the Best,
The Team at Better Speech
Measured and Amazing!
My therapist was amazing. She was cautious to not let your expectations run wild; however, having someone with the speech therapy style of Dr. Mort Cooper, someone who believes a person can completely stop stuttering, could be advantageous.
30 juni 2022
Antwoord van Better Speech - #1 Online Speech Therapy
Hi Henry,
Thanks so much for the glowing review! We couldn't be happier for you about your speech progress!
Best,
The Team at Better Speech
Lori was awesome
Lori was awesome. I would definitely see her for my daughter again in the future. She was nice and friendly and really helped my daughter improve over the time they had sessions. I have also learned some valuable tips from her and am happy with how it all went. It is simply about finances right now I can not afford this service anymore.
29 juni 2022
Antwoord van Better Speech - #1 Online Speech Therapy
Hi Kaleigh,
We're thrilled that your daughter's therapist, Lori, was able to provide her with such fantastic speech therapy! Feel free to reach out when you're ready to return- we can help with Financial Aid as well! You can reach us at 919-589-7941.
Warmly,
The Team at Better Speech
Better Speech is an excellent way to improve your speech on your schedule
Better Speech is an excellent opportunity to improve your speech in the convenience of your home with flexible scheduling options. Our therapist Miss Lynda was nothing short of amazing! We have greatly appreciated and enjoyed the time spent together in speech therapy. Her kind, engaging and entertaining spirit has been well received. She will surely be missed.
29 juni 2022
Antwoord van Better Speech - #1 Online Speech Therapy
Hello!
Glad to hear you found our services to be convenient and flexible- that's always what we aim to deliver! Lynda is wonderful and we're glad you had such a great experience with her!!
Thanks for the feedback!
Warmly,
The Team at Better Speech
Our therapist was amazing
Our therapist was amazing. But we stopped using your services in September and we were told we had a refund coming and no one would ever call us back and you owe us $$$. This is not a reflection on the therapist but your practices.
29 juni 2022
Antwoord van Better Speech - #1 Online Speech Therapy
Hi Krika,
We're thrilled to hear you had a great experience with your therapist, Brianne! We took a look at your account and it looks like we've not charged your account since September, when you stopped using our service. I've sent you an email to help find a resolution.
I look forward to your response!
All the best,
The Team at Better Speech
Perfect online source for SLP.
Great Speech had been perfect for my son. We live in an area that is rather remote and don't have many SLP options. Great Speech has given us early intervention for our child. Our therapist is fantastic and has been working well with my toddler to keep him engaged in the session and work with us as parents.
29 juni 2022
Antwoord van Better Speech - #1 Online Speech Therapy
Hi Mattie,
Thanks so much for the glowing review! We couldn't be happier for you about your speech progress!
Best,
The Team at Better Speech
Great service
29 juni 2022
Antwoord van Better Speech - #1 Online Speech Therapy
Hi S,
We're so glad to hear you had such a positive experience at Better Speech!
Wishing you all the best,
The Team at Better Speech
Christie was patient and flexible
Christie was patient and flexible. My son never complained about sessions!
29 juni 2022
Antwoord van Better Speech - #1 Online Speech Therapy
Hi L,
We're thrilled that your therapist, Christie, was able to provide you with such fantastic speech therapy!
Warmly,
The Team at Better Speech
We LOVED therapist Sarah and think she…
We LOVED therapist Sarah and think she was just amazing. She was so patient and helped make our 10yr feel super comfortable and confident. Highly highly recommend her❤️
29 juni 2022
Antwoord van Better Speech - #1 Online Speech Therapy
Hi Jason,
We're thrilled that your therapist, Sarah, was able to provide you with such fantastic speech therapy!
Warmly,
The Team at Better Speech
Antwoord van Better Speech - #1 Online Speech Therapy
Hi Sahar,
We're so glad to hear you had such a positive experience at Better Speech!
Wishing you all the best,
The Team at Better Speech
Very easy to begin and schedule…
Very easy to begin and schedule sessions in the home or office. My speech therapist was knowledgeable and personable.
28 juni 2022
Antwoord van Better Speech - #1 Online Speech Therapy
Hi Richard,
We're so glad to hear you had such a positive experience at Better Speech!
Wishing you all the best,
The Team at Better Speech
Better Speech has unethical business practices
We got a speech therapist through Better Speech. She was good. We liked her a lot and felt she was helping our daughter.
Her therapist was not earning enough money through Better Speech and decided to move on to a different company.
She had already built a relationship with our little girl and we wanted to continue. However, Better Speech threatened legal action of she continued to see us.
Our little girl is heart broken.
We will not be using Better Speech.
24 juni 2022
Review zonder uitnodiging
Antwoord van Better Speech - #1 Online Speech Therapy
Hi John,
As you mentioned, Better Speech provided you with an excellent speech therapist that connected with your daughter and improved her speech - which is why you joined Better Speech.
Your therapist decided to move and work for a school, and we offered you to switch to a wonderful and highly experienced SLP that would pick up exactly where your previous therapist will end, and we trust that your daughter will love her too - but you decided not to.
We are working hard to make every customer happy and providing amazing service for thousands of happy clients as represented in the Excellent ratings we receive.
We'll be happy to help your daughter continue her speech therapy.
Many thanks,
Shelley
Mixed Review
As a contracted SLP working for them I do enjoy using Zoom and the documentation system (most features). However, the library of activities needs to be further developed to meet the needs for all clients. Unfortunately, there are some issues with the office/billing department, marketing/new client referral process, and communication within the company that I believe still need improvement at this time. Otherwise, I really enjoy the diversity of clients I have received over time.
23 juni 2022
Antwoord van Better Speech - #1 Online Speech Therapy
Hi Sheri,
Glad to hear you enjoy working for Better Speech! We're excited to expanded our library of activities next week so your clients have more options to choose from! We appreciate your feedback and will continue improving our internal processes!
Warmly,
The Team at Better Speech
Antwoord van Better Speech - #1 Online Speech Therapy
Hi Jihyun,
We're thrilled that your therapist, Laura and Sarah, was able to provide you with such fantastic speech therapy!
Warmly,
The Team at Better Speech
She was absolutely excellent
She was absolutely excellent, kind, loving the right voice and was always doing the right things and was very compassionate. Very caring, very respectful and very professional. I absolutely adored my speech therapist
21 juni 2022
Antwoord van Better Speech - #1 Online Speech Therapy
Hi Cynthia,
We're thrilled that your therapist was able to provide you with such fantastic speech therapy!
Warmly,
The Team at Better Speech
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