I live in Calgary and ordered a Cannondale Synapse Carbon 5 online and all in all I am very pleased with how everything went. Great customer service and it was delivered pretty much on time. I watched... Toon meer
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I recently purchased a Specialized Roubaix from BICI, and I couldn't be more impressed with their customer service. From the moment I walked in, I received a friendly welcome from Roz, who provided... Toon meer
Sheesh — Bici puts out a marketing email about wide cycling shoes. Ten minutes browsing their offerings, immediately, to find they don’t have any of the shoes they sent me to look at, or rather they... Toon meer
I purchased a Trek Domane AL5 at Bici, and it was an absolutely fantastic experience. Everyone at the store was friendly and welcoming, making me feel right at home from the moment I walked in.... Toon meer
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Bicicletta was supper supportive of a…
Bicicletta was supper supportive of a an order mixup. They know how to make the job right. Will definitely order from them again.
I have always found bicicletta.cc to be…
I have always found bicicletta.cc to be very professional, polite and quick to respond to any questions or issues. They are a beacon of light in the, sometimes, unpredictable world of on-line commerce.
Thank-you for all your hard work and keep being awesome!
Just pray you get what you want the…
Just pray you get what you want the first time, because returns and exchange is the most painful thing i have ever endured. No Phone number you can't discuss anything. Just annoying text and miscommunication. never again.
Excellent
Excellent service and prompt fulfillment!
Shipment via Canada Post was... as always terribly slow. Vancouver to Toronto took 5 days longer than Germany to Toronto, door to door.
great service great choice
Arrived early
Arrived early, exactly as described! First time I’ve shopped here, but won’t be the last!!
Best in class online experience
I have been shopping at bicicletta for many years and they have adapted to the current environment very well, more than I have experienced with other retail stores. The store experience is top notch and the online experience is best in class for an online retailer, not something you would expect from a local bike shop.
Very happy with service and delivery
Very happy with service and delivery. Thanks for having the tire tube for my son's bike and shipping it to Toronto - I couldn't find the size anywhere near me.
Very personalized service through their…
Very personalized service through their live chat. Bunch of good people who take the time to answer all questions. And flat $5 shipping without a minimum spend seals the deal. My new go-to on this side of the border!
Excellent service and quick delivery
My order arrived quickly and flawlessly. Will definitely shop at bicicletta again.
Amazing service
Amazing service , simple website and easy to find the items that you need. The shipping was fast and cheap and they did ship the next day ! I will for sure buy again
Thank you very much for the great service !
Great pump
Thanks for delivering a great pump to my place in Toronto.
Super friendly and effective customer…
Super friendly and effective customer service.
The service with them is always excellent.
The service with them is always excellent. They are always willing to help, and specially during this COVID times, they still manage to be so nice and cool!
Fizik Artica R5
Got the package really fast and the boots were the right size. Great service! I will not hesitate to do business with Bicicletta again. Thanks!
Overall good experience
Simple to navigate online. Fast shipping. Reasonable prices. I have no reason not to recommend them based on my experience.
This a great no super place to buy all cycling gear
This a great no super place to buy all your cycling stuff ! Service and prices are just out of this world .
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