Brilliant way to get your bearings in Chicago! The roadside staff were very helpful, the buses were pretty regular and the guides onboard were an absolute hoot - knowledgeable (as you'd expect) but wi... Toon meer
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We had just one full day in Chicago before starting our road trip so thought a hop on hop off bus tour was the answer, how right we were. All of the guides and drivers were exceptional, very knowledge... Toon meer
We found your service to be helpful and handy, we enjoyed using it. One other thing that would be helpful would be a description of where the bus would load at the stop by posting a street name/cross... Toon meer
I visited the salon for a manicure and was generally satisfied. The technician was very friendly, careful, and approached her work professionally. The result was really nice, and my nails look well-gr... Toon meer
Bedrijfsgegevens
Informatie afkomstig van verschillende externe bronnen
Your visit to Chicago isn't complete without an open-top hop on hop off sightseeing bus tour; let us take you on an adventure with Big Bus Tours Chicago! • Our hop on and off service includes the two-hour 'Big Loop' showcasing Chicago by day, with 14 stops conveniently located close to key landmarks and attractions. Tweet, snap, and live stream your Chicago tour experience while using our WiFi enabled open top buses! Our double decker buses are ADA compliant and temperature controlled lower sections. • Explore Navy Pier, shop on The Magnificent Mile®, stand on air at the Willis Tower, and take fun selfies at Millennium Park all while learning about the history of Chicago. As our Chicago Bus Tour rolls down The Magnificent Mile and crosses the Chicago River, you can admire the ever-changing architectural styles on a historic avenue!
Contactgegevens
630 W 41St., Suite B, 60609, Chicago, Verenigde Staten
- 877-285-4796
- infoCH@bigbustours.com
- bigbustours.com/chicago
4,8
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707 reviews
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A Review from Local
Great. I have been living in Chicago past 6 years. I learnt 200% more in tour than what i knew before. It's not just going around the big buildings but real value lies in knowing the history behind them. Plus a live guide with neutral accent and funny commentary enhances your sight seeing experience.
23 maart 2018
Review zonder uitnodiging
Antwoord van Big Bus Tours Chicago
Bobby
Thank you for your review! We're glad we could teach you a little bit more about your home city; come back any time.
Best
The Big Bus Tours Chicago Team
Best way to explore a new city
Best way to explore a new city. Hit all the major hot spots, and the tour guide gave interesting info about each venue.
17 maart 2018
Review zonder uitnodiging
Antwoord van Big Bus Tours Chicago
Nat
Thank you for your review and kind words.
We'll make sure to let our team know.
Best
The Big Bus Tours Chicago Team
Fun tour
Our guide was engaging and knowledgable, and even chased us off the bus to bring us gloves my son had left. Great way to see the sights.
7 maart 2018
Review zonder uitnodiging
Antwoord van Big Bus Tours Chicago
Jillian
Thank you for your review. It's great to hear that our team members will go above and beyond to return forgotten items.
Best
The Big Bus Tours Chicago Team
Amazing time with Big Bus!
We bought the Deluxe Big Bus Tours in Chicago, and it was one of the best things we did on our journey through the States. The tour guides were very friendly and knew a lot about the history, pop culture and gossip of the city, we had an amazing time!
25 januari 2018
Review zonder uitnodiging
Antwoord van Big Bus Tours Chicago
Kevin
Thank you for your review! We're glad that we could be included as one of the highlights of your American Adventure. We'll let our team know how much you liked the tour.
Best
The Big Bus Tours Team
Jack was great, but the wenbsite was incorrect!
I loved the trip I went on & Jack, our tour guide was highly entertaining & knowledgable!!
I was slightly disappointed with the lack of information on the website as the schedule for the cold season was not up to date & therefore had me waiting outside in the bitterly cold weather (-14 Celsius) for an hour only to walk quite sometime to another stop where luckily I found a tour guide operator who in turn gave me an updated pamphlet with the correct times for the season! Please update your website!
When I finally got into a warm bus (2.5 hours after originally hoping to get on a bus), the experience very very memorable!
18 januari 2018
Review zonder uitnodiging
Antwoord van Big Bus Tours Chicago
Philippa
Thank you for your review. We are so sorry that our website didn't communicate the changes accurately. We're glad that you were able to enjoy Jack's tour of Chicago. Please visit us again in the warmer months, Chicago is a different city in the spring/summer!
Best
The Big Bus Tours Chicago Team
Great time in Chicago on a very cold day!
We had a great time on a very cold day in Chicago with Matthew on New Year's Eve! Can't wait to come again when it is warmer to explore more...
14 januari 2018
Review zonder uitnodiging
Antwoord van Big Bus Tours Chicago
Colleen
Thank you for your review. We'll make sure to let Matty know how much you liked his tour!
Do come back in the warmer months, the city is much more beautiful and easier to explore.
Best
The Big Bus Tours Chicago Team
We had a great time on the Big Bus Tour …
We had a great time on the Big Bus Tour of Chicago. All the guides were informative and helpful. When the bus ran late at the end of the day, I called to check on it where they verified traffic had caused some problems. When the bus arrived, the driver said dispatch had called him to make sure he looked for us. Very impressed. It was 14 degrees so we really appreciated them making sure we caught the last bus.
13 januari 2018
Review zonder uitnodiging
Antwoord van Big Bus Tours Chicago
Julie
It's great to hear from our guests and stories like this where our team works together to make sure we deliver the best possible experience!
We are at the mercy of the traffic and events going on in the city, but we do our best to communicate effectively.
Best
The Big Bus Tours Chicago Team
Siempre usé Big Bus en otras ciudades …
Siempre usé Big Bus en otras ciudades del mundo con muy buena experiencia, pero realmente en Chicago fué desastroso. Nos llevaron como ganado de pie, el bus completamente lleno, sin auriculares y sin calefacción en un día que hacía menos 19 grados centígrados. La verdad que no lo disfrutamos en lo absoluto y lo único que esperabamos era llegar pronto a un lugar cercano a nuestro hotel para bajarnos.
11 januari 2018
Review zonder uitnodiging
Antwoord van Big Bus Tours Chicago
Adrián
Gracias por contactarnos, lo sentimos que no disfruto nuestro servicio en Chicago. Los pasajeros eligen donde se bajan y a veces deciden quedarse por una vuelta entera. Nosotros no tenemos control en que lleno se pone el bus; con un servicio hop-on, hop-off, y con el ambiente de la ciudad, nuestra capacidad siempre cambia.
Cada bus tiene calefacción; imagínese que usted tiene la calefacción prendida en su carro, pero tiene una venta abierta y abre la puerta cada 10 minutos. Así es porque no se sentía tan caliente adentro, pero es mejor estar en el bus que estar caminando afuera en las bajas temperaturas con viento.
Los auriculares no se ofrecieron porque nuestro sistema de traducción era limitado y lo queremos mejorar. Ojalá nos visite otra vez en Chicago en el tiempo de calor y pueda tener la experiencia de explorar Chicago y todas sus atracciones.
Nos puede contactar en “infoCH@BigBusTours.com" si tiene mas información, preguntas, o quiere hablar en privado.
Gracias
El Equipo de Big Bus Tours Chicago.
Loved the commentary
Loved the commentary. Welcoming and professional.
11 januari 2018
Review zonder uitnodiging
Antwoord van Big Bus Tours Chicago
Jessie
It's great to hear you had a fun experience on our bus!
We'll make sure to let our team know.
Best
The Big Bus Tours Chicago Team
Waiting For Follow-Up on Company-Cancelled Tour Dates - Resolved
Tour itself was good; bus staff great. However, because of the company's cancellation of our original tour dates, we were not able to use both days of our two-day prepaid pass. I have contacted the company twice to discuss a refund, but to date, no one has been in touch.
____________________________________________
Immediately after posting the review above, I was contacted by a Big Bus Tours representative, and the situation was resolved. I was granted a rebate for the day we missed and offered a ticket the next time I'm in Chicago. Thank you.
10 januari 2018
Review zonder uitnodiging
Antwoord van Big Bus Tours Chicago
Kathleen
It's great to hear that you had a great time while you visited us in Chicago!
We're sorry for the need to cancel and couldn't use your second day; we'll happily refund your unused day.
Please email us at "infoCH@BigBusTours.com" so we can start the process.
Best
The Big Bus Tours Chicago Team
Great way to see the beautiful city of Chicago
Our Tour was great and the tour guide was knowledgeable and made the tour fun. Big bus is a great way to see the city of Chicago and learn about its rich history. Can’t wait to go back this summer.
10 januari 2018
Review zonder uitnodiging
Antwoord van Big Bus Tours Chicago
Tracie
Thank you for your review.
We can't wait for you to come back, the city looks much better covered in green!
Best
The Big Bus Tours Chicago Team
Was visiting Chicago for only 3 days …
Was visiting Chicago for only 3 days won’t be back this year again, bought your tickets from Big Bus Tours and due to cold weather they closed all days of my visit , I emailed for a refund and got no response, and no money back !
7 januari 2018
Review zonder uitnodiging
Antwoord van Big Bus Tours Chicago
Denise
We're sorry to hear that you weren't able to explore Chicago with us. We diligently respond to all refund requests, especially if it's weather related, and will gladly help you out with your request.
Please email us at "infoCH@BigBusTours.com" to contact us directly.
Best
The Big Bus Tours Chicago Team
Great Guides!
The tour guide and staff were fantastic! “Bea” was the name of our tour guide and she was so interesting to listen to and had so much knowledge that we stayed in the bus for a second round!!! Then we even took a third round but it was a different guide, and she was great too!
The only reason I’m not giving five stars is that the upper ceiling windows that enclose the upper level were so scratched and dirty that we could not take photographs and that is unacceptable! These tours aren’t cheap and to not even be able to see out the windows properly was not good. I would look for a company with better kept busses next time.
I took this tour in London in the fall of 2017 but it was not yet cold enough to put the top cover on, so I don’t know how clean it would have been. From now on, I will check this issue before I book a tour.
5 januari 2018
Review zonder uitnodiging
Antwoord van Big Bus Tours Chicago
Caroline
Thank you for your review, we can only learn from your experiences. We're glad that Ms. Bea was such a great source of information and entertainment as you traversed the city of Chicago.
We're sorry about the condition of the windows, but it comes with the territory of providing an enclosed top. We could provide a completely uncovered top so people can take pictures, but then the temperature will be much colder, almost unbearable. Some of our photographer friends do venture all the way to the back of the uncovered bus to get the best images possible.
Please visit us again in the summertime, then we do promise to have a beautiful view of Chicago!
Best
The Big Bus Tours Chicago Team
Still the best way to discover a city
The efficiency and very purpose of such an attraction is spot on, allowing to discover a city or at least the main locations of a city in a very interesting way. Guides and drivers were great, a cool mix between historical and funny facts about Chicago were explained and we appreciated every bit of it. Only downside being the fact that the upper level is not completely closed and heated, making the experience a little cold.
4 januari 2018
Review zonder uitnodiging
Antwoord van Big Bus Tours Chicago
Chris
We're glad you were able to enjoy the ride and discovery in Chicago. Our guides really enjoy their jobs and like to share the smaller details in Chicago along with some jokes.
We can't completely enclose the top, as there's no easy way to install a ventilation system onto the bus. It does a great job at blocking the wind and tries its best at retaining the heat. Just imagine having the heat blasting in your car, but you have a window open; its warmer in the car than outside, but colder than if it was entirely enclosed. Trust us, we wish we could have a fully covered bus, but since we use the same ones summer & winter, the partial cover is our best solution.
Best
The Big Bus Tours Chicago Team
Best way to know the city
Excelent driver and guide.Long and wonderful ride to see the beautiful Chicago City.
3 januari 2018
Review zonder uitnodiging
Antwoord van Big Bus Tours Chicago
Adriana
Thank you for your kind words! We'll make sure to let our team know.
Best
The Big Bus Tours Chicago Team
Great service
1 januari 2018
Review zonder uitnodiging
Antwoord van Big Bus Tours Chicago
Thanks for the review, Danny!
Best
The Big Bus Tours Chicago Team
Great experience
Had a great experience. Bought the two day pass and got our money’s worth. The tour guides and driver’s were very knowledgeable and entertaining.
31 december 2017
Review zonder uitnodiging
Antwoord van Big Bus Tours Chicago
Yulisa
Thank you for your great review! We will make sure to let our entire team know how much you appreciated the tour.
Best
The Big Bus Tours Chicago Team
A great way to learn your way around …
A great way to learn your way around downtown. We chose to stay on the tour for the full two-hours first, then go back to the places we especially wanted to see. Everybody associated with the Bus was super-friendly and helpful. We were especially lucky to have Miss Bea as our tour guide.
28 december 2017
Review zonder uitnodiging
Antwoord van Big Bus Tours Chicago
Pamela
We're so grateful for your kind words! It means a lot when our team works together and is super-friendly; that's just the Midwestern Hospitality! We'll make sure to let Ms. Bea know how much you liked her tour.
Best
The Big Bus Tours Chicago Team
Our guide was Awesome and entertaining
Our guide was Awesome and entertaining. The driver even helped us and was really kind. What a great experience.
27 december 2017
Review zonder uitnodiging
Antwoord van Big Bus Tours Chicago
Alan
We're glad that our team could provide such a great experience.
Best
The Big Bus Tours Chicago Team
It was a good time.
23 december 2017
Review zonder uitnodiging
Antwoord van Big Bus Tours Chicago
Barbara
Thank you for your kind words.
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