I wanna give a good review to helpdesk support from this site. I suscribed to their site by an error and I contacted them for cancel suscription. The person who attended me was very kind.
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Contact avec le service concerné ,suite à une erreur d’ achat de ma part , réponse rapide . Petit problème résolu dans la journée même .Site très sérieux.
Tengo una subscripción de esta página que yo no hice, no conocía esta página antes de detectar el cargo en mi tarjeta
Es una empresa que tiene una excelente variedad de productos de muy buena calidad. Y estoy conforme con el servicio que brinda.
3,9
Goed
49 reviews
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Antwoord van Bikeandmoto
Dear Alana,
Your feedback is of the utmost importance to us, and we are dedicated to addressing your concerns.
We sent you an email, please make sure to check your inbox.
And feel free to reach out to our customer support team at support@bikeandmoto.com for further assistance.
Your trust and satisfaction are our top priorities.
Best regards,
Ayla
Estoy satisfecha por las soluciones del…
Estoy satisfecha por las soluciones del problema Elsa es muy considerada .
4 november 2024
Review zonder uitnodiging
This company is a scam
This company is a scam. Was trying to buy a mirror and scammed into a membership with this company. When asked for a refund and cancelled membership got an email that read as following "
To proceed with the refund, as we're making an exception to our standard policy, we kindly ask for your support by sharing your feedback on our Trustpilot page. Please ensure your rating falls within the range of 4 to 5 stars. You can always mention my name and rate my services.
Important: In your review, we kindly ask that you avoid using terms like "refund" or "membership cancellation," as these can be confusing for other customers.
Instead, we would greatly appreciate it if you could write one of the following sentences: "good service," "good company," "thank you," "good experience," "good customer support," etc."
1 oktober 2024
Review zonder uitnodiging
Antwoord van Bikeandmoto
Dear Tânia,
Your feedback is of the utmost importance to us, and we are dedicated to addressing your concerns.
We sent you an email, please make sure to check your inbox.
And feel free to reach out to our customer support team at support@bikeandmoto.com for further assistance.
Your trust and satisfaction are our top priorities.
Best regards,
Ayla
Scam site
I was for some reason charged by this website and I have never been here before. I asked for a refund and they said that my money will be returned after 7-10 business days but we'll see about that.
7 oktober 2024
Review zonder uitnodiging
Antwoord van Bikeandmoto
Dear George,
Your feedback is of the utmost importance to us, and we are dedicated to addressing your concerns.
We could not locate your account.
Please make sure to provide us with your information to be able to find your account and solve your issue.
And feel free to reach out to our customer support team at support@bikeandmoto.com for further assistance.
Your trust and satisfaction are our top priorities.
Best regards,
Ayla
Problem Solved
4 oktober 2024
Review zonder uitnodiging
ROBO…
ME APARECEN UNAS COMPRAS EN MI TARJETA DONDE NUNCA HE SOLICITADO EL SERVICIO Y LO PEOR ES QUE NADIE RESPONDE
16 september 2024
Review zonder uitnodiging
Antwoord van Bikeandmoto
Estimada MARGARITA,
Sus comentarios son de suma importancia para nosotros, y estamos dedicados a abordar sus preocupaciones.
Le hemos enviado un correo electrónico, por favor, compruebe su bandeja de entrada.
Y no dude en ponerse en contacto con nuestro equipo de atención al cliente en support@bikeandmoto.com para obtener más ayuda.
Su confianza y satisfacción son nuestras principales prioridades.
Saludos cordiales,
Ayla
Scam site
This company claims I signed up with them and they took money from my account. No idea how they got my details, I've never owned a bike ! At the same time I was scammed by a company called lovehiking.com Both used the same customer service approach, identical wording, very politely blaming the customer for not understanding. If this happens to you you need to cancel your bank card for online purchases immediately. They may be running other scam companies. I just tried to write a review for lovehiking.com and their page on Trustpilot has disappeared since yesterday, as has their website.
16 september 2024
Review zonder uitnodiging
Antwoord van Bikeandmoto
Dear Dory,
Your feedback is of the utmost importance to us, and we are dedicated to addressing your concerns.
We could not locate your account.
Please make sure to provide us with your information to be able to find your account and solve your issue.
And feel free to reach out to our customer support team at support@bikeandmoto.com for further assistance.
Your trust and satisfaction are our top priorities.
Best regards,
Ayla
The support team was responsive and…
The support team was responsive and resolved my issue promptly. I’m very pleased.
14 september 2024
Review zonder uitnodiging
The support team resolved my issue…
The support team resolved my issue quickly and without any problems. I’m very thankful.
12 september 2024
Review zonder uitnodiging
Complete scam
Complete scam. Paid £9.99 for childrena balance beams via a Facebook advertisement only to find another transaction of £37.99 leave my account days later. After contacting them they refuse to give me my money back saying I never made a purchase and when I go to the website via web browser they don't even sell the product
10 september 2024
Review zonder uitnodiging
Antwoord van Bikeandmoto
Dear customer,
Your feedback is of the utmost importance to us, and we are dedicated to addressing your concerns.
We could not locate your account.
Please make sure to provide us with your information to be able to find your account and solve your issue.
And feel free to reach out to our customer support team at support@bikeandmoto.com for further assistance.
Your trust and satisfaction are our top priorities.
Best regards,
Ayla
Thank you escalation team
Thank you escalation team, issue resolved
5 september 2024
Review zonder uitnodiging
No comments
30 augustus 2024
Review zonder uitnodiging
I did not open a account
I did not open a account but yet an account was opened on my details and money was taken off my bank account with out authorization it and i still waiting for my money back
26 augustus 2024
Review zonder uitnodiging
Antwoord van Bikeandmoto
Dear Mariska,
Your feedback is of the utmost importance to us, and we are dedicated to addressing your concerns.
We sent you an email, please make sure to check your inbox.
And feel free to reach out to our customer support team at support@bikeandmoto.com for further assistance.
Your trust and satisfaction are our top priorities.
Best regards,
Ayla
Buon servizio
8 augustus 2024
Review zonder uitnodiging
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