Bike Boom! Reviews 

121
TrustScore 4 uit 5

3,8

We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie

Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie

Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

My order didn’t arrive, after a few weeks contacted bike boom to let them know. Immediately responded by contacting me and putting a new product in the post with the message if two arrive pass one on... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 3 van de 5 sterren

Tightened and tuned the bike, but the brakes were poorly balanced and worst of all, didn't lubricate or clean the chain - which was returned dry and dirty and didn't provide any kind of breakdown of... Toon meer

Beoordeeld met 1 van de 5 sterren

You have asked me to leave a review for goods that have not arrived. That would be one star review then! Stop using Hermes to deliver your items, they are terrible and make your service terrible. Use... Toon meer

Beoordeeld met 5 van de 5 sterren

Great price for what is essentially a brand new bike, with a few scratches l. My granddaughter loves it. It was all put together for us, ready for her birthday and the chap was really helpful staying... Toon meer

Bedrijfsgegevens

  1. Fietsenmaker
  2. Fietsenwinkel
  3. Fietsaccessoirewinkel
  4. Fietsservices
  5. Winkel voor tweedehands fietsen

Geschreven door het bedrijf

Bike Boom want to keep its community rolling. Offering good value servicing and honest advice. We are a small bicycle workshop run by human beings. IF YOUR ONLINE ORDER IS LATE PLEASE CALL US. We are real people and sometimes mistakes happen or people get ill or things get forgotten or packages get lost etc We are here to help make sure you get your order. All bikes are welcome. Cargo bikes, e-bikes, folding bikes are what we specialise in as well as refurbishing bikes - check out our custom builds too! Wheel building, bike building, frame re-spraying, it's all done in our unit. Come over for a chat about our next bike project.


Contactgegevens

3,8

Goed

TrustScore 4 uit 5

121 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Geen recente geschiedenis van het vragen naar reviews

Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief

Heeft nog niet op negatieve reviews gereageerd

Zo gebruikt dit bedrijf Trustpilot

Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.

3,8

Alle reviews

(121)

3 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Fantastic

Fantastic, quick and knowledgeable service at a good price

Owner is friendly and super helpful

Would definitely go back and have already recommended to friends

9 september 2024
Logo Bike Boom!

Antwoord van Bike Boom!

Spread the word! Thank you

Beoordeeld met 5 van de 5 sterren

Efficient and friendly service

Efficient and friendly service. Serviced an adult road bike and we went back again to get the kids bikes serviced. Good prices especially for kids bike service.
Picked up and dropped off the adult bike for a small charge which was convenient

25 juli 2024
Logo Bike Boom!

Antwoord van Bike Boom!

Thank you for your review

Beoordeeld met 5 van de 5 sterren

Great service and advice

I have used Bike Boom twice now and had excellent service and advice on both occasions. Second time was to repair a puncture and TR fitted me in within the half hour. Highly recommended.

13 november 2024
Logo Bike Boom!

Antwoord van Bike Boom!

Happy to be of service

Beoordeeld met 5 van de 5 sterren

Helpful

Helpful, friendly, reasonably priced good quality work.

5 november 2024
Logo Bike Boom!

Antwoord van Bike Boom!

Thank you for your review

Beoordeeld met 5 van de 5 sterren

BRILLIANT Bike Boom

Bike Boom is brilliant. Knowledgeable, friendly, helpful, caring and reasonably priced service. I highly recommend it 😁

23 augustus 2024
Logo Bike Boom!

Antwoord van Bike Boom!

*happy face*

Beoordeeld met 1 van de 5 sterren

Terrible bike service and even worse customer service

Terrible bike service and even worse customer experience. Will never use again.
Got billed 27% more than quoted (without a quick call to explain) and my bike isn't setup properly - asked them to look into gears but they say that's all they can do. Gears are crunching on metal....I'll have to take it to the kids at Halfords who can do a better job with better service.

and yes...you did stay a bit late on the original Saturday to do the work (appreciated) but that was only be cause of internal mis-communication about pick up time
and no, its not user error - I've had this bike many years with perfectly functioning gears.

I was quoted £110 which I'd explained was the max limit and a stretch I was prepared to pay to get bike good again. I was billed and paid £140 and will now need to pay more to get it fixed somewhere else.
You didn't do some of the jobs I'd agreed with the person I spoke to when I took my bike in. You did do things the other guy had measured and said weren't necessary at that stage and which I therefore said I definitely didn't want.
The bike has never been right since i picked it up. I've been putting off taking it back because of the terrible experience - all I expected was a courtesy phonecall to explain you felt different jobs were required/price was going to change...and of course a bike that works...

2 december 2024
Review zonder uitnodiging
Logo Bike Boom!

Antwoord van Bike Boom!

One thing is accurate and that is you have had your bike for many years. When you brought it to us it was in a very sorry state and you were told that it would cost about £120 to repair. It required more new parts than anticipated and more time as cables and front derailleur were completely seized and the chain and cassette were completely worn. Our bill for the replacement components and labour came to £140. We completed the work on Saturday afternoon finishing two hours after we normally close so you could have your bike to help you go to job interviews etc as you were at that time, unemployed. £140 is not 33% more than £120, our estimate was only 16% out. We settled on £130, an 8.3% increase.
A few months later you brought the bike back saying there was a rubbing sound from the front mech and that you haven't used the bike so it must be our fault. We fixed it free of charge and explained that not using the front mech can cause it to be sticky with corrosion. You replied that you do use it regularly but maybe only 10 times? Later, when you came to collect your bike 1 1/2 hours after we closed, we explained that there is a half click to trim the front mech and showed it working as it should in the workstand.

Beoordeeld met 5 van de 5 sterren

First delivery in a pizza box

First delivery in a pizza box! I love my Cobag, I have bought one for all my friends too.

9 november 2024
Logo Bike Boom!

Antwoord van Bike Boom!

Cobags are great! The pizza box is a bit of fun, we are pleased you liked it too.

Beoordeeld met 5 van de 5 sterren

Like an Aladdin's cave

Like an Aladdin's cave of bicycles! This place is nuts! They know just about everything about bicycles.

15 oktober 2024
Logo Bike Boom!

Antwoord van Bike Boom!

We do have rather a lot of bikes here!

Beoordeeld met 5 van de 5 sterren

Really happy with Christiania cargo…

Really happy with Christiania cargo bike we bought fromBike Boom. They delivered it and gave us a lesson in how to look after it and how to ride (drive?)it. Really nice to have that extra care, it cost a lot of money!

21 juli 2024
Logo Bike Boom!

Antwoord van Bike Boom!

We want to make sure you are happy with your cargo bike. They are brilliant aren't they.

Beoordeeld met 5 van de 5 sterren

Super fast delivery

Super fast delivery! Bough a co Bag, did pay for next day delivery but absolutely did not expect it to arrive next day on Sunday! Evri couriers doing it super fast!

20 juli 2024
Logo Bike Boom!

Antwoord van Bike Boom!

The shock of having a positive review on shipping!!! Thanks

Dit is Trustpilot

Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.

Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.

Lees meer over Trustpilots reviewproces.

Hier vind je 8 tips voor het schrijven van een goede review.

Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.

Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.

Lees meer