Biolife Plasma Services Reviews 

Promo of making 800 for first time donors is VERY misleading. It's not the 800. It's 90 to 100 for first timers and with the possibility of earning the advertised 800 over 8 donations. Not one donation. Very misleading and deceitful.

I went to donate and ended up getting rejected the first time because i told then i had depression, so they made my doctor fill out a form basically stating , or in the words of the nurse at biolife ' to make sure your stable" (which i took offense to. I said so just because i have depression im not mentally stable enough to make my own decisions?"- absolutely ridiculous! So i unwillingly allowed them the information from my doctor and had their stupid form filled out. Then after waiting 2 weeks for them to finish going through them i was "approved" by a "physician" to move forward. Apparently they decided i COULD make my own decisions based on my 'mental health' - so ridiculouslt unnecessary in my opinion. So i finally came back to complete my physical at biolife. Which consisted of more nosey questions that should absolutely not have an effect on a person being allowed to donate. After giving them even more information about myself, ( i mean what the hell does all of this have to do with a physical blood donation to a stranger!?! American cross does better good for people and asks only necessary physical health related questions in order to donate). And several processes and physical health tests and screenings, then i go in for the "physical" which only consists of even MORE questions that required clarification, which ended up indicating that i in fact was NOT eligible to donate for a period of FOUR MONTHS because i had an endoscopy a month prior!!! ARE YOU KIDDING ME?! FOR 4 months? Why so long that is absolutely ridiculous! They told me it was because of the risk to ME that they didn't want to take away proteins i needed. I do not understand how that would even be the case?! So ridiculous to give them all off this very personal information that has zero effect on the health of my blood in any way. I was really looking forward to doing something good for people who may need it but after all if this personal questioning , from being told i potentially wasn't mentally stable enough to even make this decision for myself, to supplying these people with personal information regarding the care i was recieving, too going through the initial process they complete each time you donate, passing that portion, and then being questioned even further but then being told i was ineligible because of an ENDOSCOPY, i left feeling frusterated and over analyzed in too many ways that honestly shouldn't impact your eligibility to do something good for someone who needs it. Can't believe i wasted my time, i would suggest asking all the questions at your first visit so you do not waste your time with these people.

I was deferred for life because I donated at another place before going there,yes it was my second time doing it but I forgot with too mamy things to do in life they should of just told not to donate that day and come on the next day.! I dont even like coming there any ways I came back because they had a promo!!that place sucks anyways...you need an appointment but they make you wait a long time....Thank God there are better places to donate💪

very slow service....theres 3 sections available but only 1 is in use. they should open all 3 so people are not waiting 90 minutes in line. and there should be a large ice chest stocked with gatorade

Went there to help people by donating plasma and to help myself with being paid .after I went through all the screening and seen by the doctor only to sit and wait for almost 4 hours I was told I was dehydrated as I no that I was not .I drank water the day before and the day of had a good breakfast and plenty of water the doctor even gave me a drink with electrolytes and crackers to make sure .when I go back to get hooked up I watch as 4 people of the opposite color get taken care of before me even tho I was there 10 min before my appointment so after I asked y I've been there over 3 hours I was finally getting hooked just to be told I was dehydrated which was a lie and told I did not drink enough water the day before my appointment she did not even attempt to hook me up to the machine I was disgusted by the rude and obvious racism

No respect for you or your time. Nurses aren’t equipped actual skills.

When I decided to give plasma donation a try after seeing a friend do it years ago, I didn't know what a major pain it would be. The first visit, I was told by BioLife to go home at closing time because they were overbooked after I had waiting 2 1/2 hours. And I had a reserved time slot.

The second visit, after waiting at least 2 hours, I was told that a prior surgery several years ago would require a doctor's release for me to donate. I got the release signed and came back for a third visit. A nurse missed the signed release and still had me deferred, a step she couldn't undo. Then she told me that my surgery would disqualify me as a donor for 5 years. I pointed out the numerous donors in the building with tattoos, many looking very fresh, and that my procedure was done 3 years earlier under the most sterile surgical conditions, and I was cleared as healed and healthy since. Wasn't enough for them. The medical hypocrisy is astounding.

This is a real-life example of the stark difference between whole blood donation and compensated donations. The place is a leper colony. Employees are short with customers and many of them lack professionalism. Much of the intake process seems highly disorganized, and I could see where a lot screening steps could be missed.

Never again.

I had a great experience. Per usual. I was taken care by golby. Fantastic job she does every time. Thanks golby and thank you bio life. Y’all keep up the great work everyone.

BioPlasma says bring in Social security card, I did but because my middle was nor written in full, not accepted. I brought in my gas bill, again within the month but not accepted as was only the bottom portion with due date of same month. ....when I go to banks, do my taxes, prove of ID with social security for job ....never had my Social security card questioned in my life. I feel like they just didn't want to have me as a donor.

Went to my first appointment. I have an illness that supposedly precludes me from donating without doctor approval. It shouldn't and I think it's really stupid that it does. They were supposed to contact my doctor and get back to me. They never did. I went somewhere else.

OK, so what happened was the last time I donated a short woman with white and black hair split down? The middle of her head but anyway she told me the machine is breaking and do you want to tap out and I said is it gonna affect me in anyway this is the woman who is short and has white and black hair have her head is white other hair is black I asked the plasma nose what’s white and black hair is there a penalty for tapping out when the plasma leader is maybe an inch away from me impactful it was a full bottle of plasma -1 inch so basically it was a full 1 L and she asked her if there any penalty if I tap out because the plasma machine messed up again the woman assured me I’ve been doing this for 20 years, and there is no penalty whatsoever. Absolutely not. You’ll be paid the full amount and you will not be penalized for tapping out because the machine was screwing up even though the pipe bottle it was an inch from being full. so after the third time of the plasmon nurse with white and black hair at the third time, she told me that I am fine no penalties no matter what I’ve already donated 90% of the plasma so I don’t need to worry about being penalized guaranteed I do it for 20 years I promise you no problem, so I said OK ma’am, thank you I will tap out so she disconnected the plug to my blood van and she pulled out the needle and within seconds. She was at the machine and grabbed to Pints of my blood and threw them And threw them in the garbage,for my blood that I didn’t know I for my blood that I do not know
I didn’t know I needed them 2 pints of blood to my body and plasma, nurse failed to tell me that she was going to throw away 2 pounds of my red blood. He said don’t worry I’ve been doing this for 20 years I’m a professional you’re not be penalized in anyway, and she threw away 2 pints of my real wives, red blood cells, white blood cells, threw it away in the trash like garbage. That was very upsetting to watch her. Discard my blood. I always joke to people that Glasmann nurses are vampires at this time the woman with white and black hair was a real life vampire because she just threw away my blood like it was garbage. She lied to me and told me there was no penalty yet she threw away 2 pints of blood and when I came back to donate next time that week I came back to donate the woman at the front desk and help you and I said yeah I just tried to do your key off and it’s saying I need to speak with one of the people at the front desk so she said let me look it up and she said oh I see here the last time you donated blood you lost 2 pints and I said no I didn’t lose it. I was never told it was getting thrown away until it was right in front of my face going through the air into the trashcan. She said well so you lost 2 pints of blood so you’re not allowed to donate for two months so that’s nurse. Are you guys plasma want to be a 20 year professional claimed all of this BS and it was 100% be ours she didn’t tell me I was losing blood she didn’t say I will be paralyzed. She said you will not be paralyzed you will not lose anything you’re young friend dragons always you’ll be fine and there goes my blood into the garbage can before before I could say a word before I could see if they buy that it was too late so the next time I was due to donate I came back and the nurse said no you have to wait two months, so not only with my penalized for not feeling that bottle I lost 2 pints of blood. I lost 16 different times. I could’ve donated what I needed the money to survive by eating food. I was treating my blood my plasma for money, which is a very small amount is even smaller now and all I would do in return was food, one thing you need to do in order to donate you need to eat so this woman pretty much made me starve for two months . I have no food. I have to wait two months before I can donate again because I lost ability to donate. I wasn’t able to eat food or pay my rent so I ended up being homeless, forcing me to quit my job because you cannot have a job so I became homeless starving low on blood by 2 pints thing I can see in my head is some crazy, white and black haired nurse, telling me she’s a professional, I know you people don’t give a and about us but you really should give a about us donators . The company is willing to make an offer to amend the insanity caused by one of your employees which flip my life into a damn tumbles spin mad but you’re company merged with the only other plasma, donation center in Statesboro, and the reason your company did that was so that you could control the monopoly on the amount of money you paid and because of that you’re cutting the amount of money and half that she should be giving these people who are giving plasma. I want compensation for damages Or we can go to the next level. If your company forces me to get an attorney on God I will not settle out of court Class, action lawsuit against your company 9125158042 Luke Green

HORRIBLE EXPERIENCE‼️

I came in at 11:10am and didn’t have someone help me until 1:10am (2 hours later). I waited two hours just for the lady to tell me that I couldn’t be helped because I didn’t have a hard copy of my social security card. I told them as soon as I entered that I didn’t have a hard copy and they said that they could still take me. They had way too many people trying to donate and very few workers so it took long for everyone. Over HORRIBLE experience and very unpleased‼️‼️

Salisbury MD

Bio life in Holland Michigan is a very unprofessional facility. My first time donating plasma, the nurse missed my vein and left a huge welt and bruise on my arm. After the procedure I was told that I was ineligible to donate because of a medical condition which they didn't tell me before my first donation. They told me that I would only be able to schedule an appointment after I was cleared in the system. I called them twice and got no return call but I was able to finally make an appointment online thinking that I was cleared to donate. Living 40 miles from the facility in Holland in drove in on my scheduled appointment and when I walked in they told me that I was ineligible to donate and had to leave. If the management can't return multiple messages to inform you of your status or other simple things then they need to be fired and replaced with competent people who can. This facility does not care about the individual and their unprofessional work ethics show it.

Sudha is an amazing person to work with. Very professional and makes sure you are comfortable and assured with the process.

I just called the Lakewood location and the person answering the phones “Crystal” is extremely rude. My first two calls she didn’t even say hello but put my call on hold for 5 min. When I called the third time she admitted that it was her and gave me her name and when I suggested that she might say she’s busy to the caller and let them know she needs to place them on hold she hung up on me. I work in customer service and have for 15 years. How is this acceptable behavior for someone representing your company? If they treat you like this over the phone imagine how they will treat you in person.

Biolife plasma on Watson blvd. In warner robins is always turning everybody around for High blood pressure and high pulse!I mean it’s literally a lobby full of people with high blood pressure???I think The machines need to be checked asap!Something needs to be done there is no way everybody has high blood pressure and a high pulse at the same time!

After wasting 3 hours of my time on two separate visits, and requiring me to have a physical, they lost my confidential medical records. When I explained that I had turned them in personally, a very rude young man told me that it wouldn't matter anyway because the "doctor" would have to review something anyway.

Listed as anybody 18-69 can donate plasma. I signed up on line date of birth included date of birth and liscence Ai front door another time vital and blood work. Questioner and review and very last qualification which could have been first qualification is I am 68 years old and anybody 68 or older has to have his/her doctor fill out forms to find if I am healthy. Then why take my blood. I passed with flying colors. Will you pay for my doctors visit or maybe bloodworm or maybe different test and how often willit be necessary.

They need more staff or not take as many appointments. My appointment was at 4:50 pm and it is now 6:24 and I’m still not donating. I’ve been sitting in the chair now for 30 damn minutes..waiting!! DO NOT GO TO THIS ESTABLISHMENT! Time wasted and most of the employees lolligag!!!! Not worth the money they pay🤬

Jennifer in the nursing department was amazing she made me feel comfortable during my physical was friendly and funny! She was very helpful and informative.