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I’m enjoying my perceived better health and take my granules every day. I just received the next three months supply, but I just started the third bag of my first set - that seems a little early to me... Toon meer
Bedrijf heeft geantwoord
I have been using bioniq go for over 3 months and I can see a big change in the joints. I am running 2/3 times per week without any issues and the day to day feels good. I will be interested in trying... Toon meer
I liked the the first call for explanation/helps and appreciated very much talking to a nutritionist to help me work out what supplements I would drop or not and the thorough blood test. They were ava... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
From personalization to precision – supplements that work. Science-backed supplements designed for maximum absorption and convenience. Discover high-quality formulas that fit seamlessly into your routine, so you effortlessly get the nutrients you need. Launched in 2019, Bioniq is an international health tech company recognized as an industry leader in personalized supplements. After conducting years of testing, Bioniq has developed its award-winning products based on one of the largest and most genetically diverse biochemical databases in the world. Bioniq is also the chosen partner of leading medical institutions, athletic organizations, and athletes across the globe. Our mission is to make health more accessible and actionable.
Bioniq
Geschreven door het bedrijf
- Bioniq- Personalized Supplements
- Bioniq offers the world’s most personalized supplements, so you get precisely the nutrients YOU need, without guessing. Bioniq replaces your other supplements - your 100% tailor-made formula provides maximum absorption with our prebiotic granules, which get nutrients past the stomach, for absorption in your intestines. Bioniq offers two personalized supplement options: Bioniq GO and Bioniq PRO: Bioniq GO utilizes AI-driven assessments to create a custom formula based on various factors like lifestyle and health goals. Your Bioniq GO formula includes up to 53 components to support wellness. Bioniq PRO takes personalization further with a 50-parameter blood test to identify your current, specific deficiencies. Your Bioniq PRO formula can contain up to 120 components for optimal supplementation. Both options allow your formula to evolve over time, with your changing needs. And both come with nutritionist support via the Bioniq app.
Bioniq.com
Money-back guarantee
We guarantee your money back if all your results are already optimal.
Contactgegevens
Verenigd Koninkrijk
- bioniq.com
4,3
Uitstekend
810 reviews
Heeft 97% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Very positive and supportive service
I have had a very positive experience with Bioniq. They always reply promptly and go out of their way to assist with any questions or concerns.
A special thank you to Sara, who has been consistently helpful, professional, and attentive, ensuring that I am always provided with the right information and support. Her service has made the whole experience smooth and reassuring.
I have already recommended Bioniq to family and friends because of the excellent service I have received.
5 februari 2026
Review zonder uitnodiging
Antwoord van Bioniq
Hi Kaminee,
Thank you so much for taking the time to share this!
We’re really happy to hear you’ve had such a positive experience and that our team has been able to support you clearly and promptly throughout your journey.
A special thank you as well for recognising Sara. We’ll be sure to pass this on to her, as feedback like this means a great deal to our team.
It truly means a lot that you’ve recommended Bioniq to family and friends. We’re grateful for your trust and we’re here whenever you need support.
Best regards,
The Bioniq Team
Sempre Top!!!
Sto prendendo questi meravigliosi integratori già da un anno e posso dire che sto benissimo!! Migliore qualità e il risultato si nota quasi da subito! Il servizio è sempre top! Grazie a tutta la squadra di Bioniq!!!!
3 februari 2026
Review zonder uitnodiging
Antwoord van Bioniq
Hi Diana,
Thank you so much for your kind words!
We’re truly happy to hear that after a year with Bioniq you’re feeling so well and noticed the benefits so quickly. Quality and personalised support are at the heart of everything we do, so this means a lot to the whole team.
Thank you for trusting Bioniq and being part of our community!
The Bioniq Team
Like Static in my mouth
The concept of this vitamin program is excellent, but I think the granules are very hard to get used to. If you take a spoonful in your mouth it's like little balls floating and sticking everywhere in your gums and teeth like static electricity, and it's a terrible pain to wash them down. You're forced to crunch them and I just want to get them out. For the price of these every month, I strongly think there should be a capsule or powder option. Since they lock you in to a 3 month auto renewal contract, and sneakily send your 3 month supply up front, I was forced to pay off all three months to cancel my subscription! Why not send these monthly and allow someone the chance to cancel after one month? I have been brainstorming ideas of how I could actually swallow these things to get the benefits of my tailored recipe... With no success yet.
12 januari 2026
Review zonder uitnodiging
Antwoord van Bioniq
Hello,
Thank you for taking the time to share your feedback. We appreciate you highlighting both the concept and the challenges you experienced.
The easiest and most effective way to take the granules is to place the spoonful directly on the tongue and swallow with plenty of water. Most members find that when taken this way, the granules don’t stick to the teeth or gums and are easy to swallow without discomfort.
We understand that texture preferences can vary, and while the granule format is intentional to allow for precise personalization and ingredient stability, we recognise it may take some adjustment for some people.
We’d also like to clarify that our 3-month plan and delivery details are clearly outlined at checkout prior to purchase. That said, we appreciate you sharing how this felt from your perspective and have passed this feedback on internally.
Thank you again for taking the time to share your experience.
Best regards,
The Bioniq Team
I am extremely disappointed with…
I am extremely disappointed with Bioniq’s business practices. I made a one-time purchase only because I am highly allergic and wanted to try the product once to see if I had any reaction. I would never agree to a 3-month subscription without first testing a product like this.
Without my clear consent, Bioniq charged me again and claimed I had purchased a 3-month supply, which is absolutely not true. As soon as I noticed the second charge, I tried to cancel. I was forced to call a UK phone number that no one answered, and I sent multiple emails explaining the situation.
Eventually, they replied insisting that I agreed to a 3-month purchase. To make matters worse, they sent me to collections for $75.
This is not about the $75 — it’s about principle. I never even tried the product because I lost all trust in the company the moment, I saw how they handle customers. The experience felt dishonest and misleading, and it raises serious concerns about how they operate.
I would not recommend this company to anyone.
29 oktober 2025
Review zonder uitnodiging
Antwoord van Bioniq
Hi Nathalia,
Thank you for sharing your feedback. We’re sorry to hear about your experience and understand why this situation has been frustrating.
We want to clarify that all purchases are made with the order type clearly displayed at checkout, including whether the product is a one-time purchase or a 3-month minimum subscription. That said, we appreciate that this may not have aligned with your expectations, and we regret that this led to a loss of trust.
Regarding communication, we’re sorry you experienced difficulty reaching our team. We aim to respond to all inquiries as quickly as possible, and we acknowledge that this did not meet the level of service we strive to provide.
While we stand by our purchasing and billing processes, we take concerns like yours seriously and have shared this feedback internally. If you would like us to review your case in more detail, our support team remains available to do so.
We appreciate you taking the time to raise this and regret that your experience did not reflect the standards we aim to uphold.
Best regards,
The Bioniq Team
Good packaging, good quality, and I feel good.
The packaging is beautiful.
The follow ups by the is really great ad well.
How well it is individually catered, is fantastic.
The taste is much better than expectedm
15 januari 2026
Review zonder uitnodiging
Antwoord van Bioniq
Hi Hammy,
Thank you so much for your feedback!
We’re really pleased to hear that you’re enjoying the packaging, the personalised follow ups, and the overall experience.
A lot of care goes into tailoring each formula and supporting our members along the way, so it’s lovely to hear this reflected back. We’re also glad the taste exceeded your expectations.
Thank you for being part of the Bioniq community.
Warm regards,
The Bioniq Team
Excellent after sale service
I made order and then request for refund due to some change in plan
Whole process of refund was very smooth and professional
I will definitely get back to them for order
1 januari 2026
Review zonder uitnodiging
Antwoord van Bioniq
Hi Uzma,
Thank you for sharing your experience. We’re glad we could support you smoothly and professionally when your plans changed.
We truly appreciate your kind words and would be happy to support you again whenever the time feels right.
Warm regards,
The Bioniq Team
Thank you very much
Thank you very much. I got a response in a very timely manner. That was well written so I understood. Again I thank you very much.
27 januari 2026
Review zonder uitnodiging
Antwoord van Bioniq
Hello!
Thank you very much for your kind message. We’re glad to hear that our response was timely, clear, and helpful :)
Making sure information is easy to understand and communicated with care is very important to us, so we truly appreciate you taking the time to share this.
Thank you again for your trust.
Warm regards,
The Bioniq Team
Excellent customer service!
Bioniq customer service is always top notch! I’ve never had an issue with them or their products! I’m a happy, faithful customer.
26 januari 2026
Review zonder uitnodiging
Antwoord van Bioniq
Hi Charley,
Thank you so much for your kind words!
We’re really happy to hear that your experience with our customer service and products has consistently been a positive one.
Being described as a trusted, long term customer means a great deal to our team. We put a lot of care into both the quality of our formulas and the support around them, so feedback like this truly motivates us.
Thank you for your continued trust and for being part of the Bioniq community.
Warm regards,
The Bioniq Team
If I could leave 0 stars i would
If I could leave 0 stars i would. DO NOT GET WITH THIS BS COMPANY. The vitamins are bs, the customer service sucks. If you unsubscribe to their services they send you to collections. Next thing you know its on your credit and they won't do anything. Saying you owe them money when you dont. SAVE YOURSELF THE TROUBLE AND STEER CLEAR OF THIS COMPANY!!!
26 januari 2026
Review zonder uitnodiging
Antwoord van Bioniq
Hi Tim,
We’re really sorry to hear about your experience and understand how frustrating this must feel.
This is certainly not the experience we want anyone to have, and we’d like the opportunity to look into this properly and clarify what happened. Billing and subscription issues can sometimes be related to timing or account status, but we never want anyone to feel misinformed or unsupported.
If you’re open to it, please reach out to our customer support team (https://help.bioniq.com/kb-tickets/new) directly with your account details so we can review the situation and work toward a fair resolution. Our goal is always to handle concerns transparently and respectfully.
Thank you for raising this, and we genuinely hope we can help clarify and resolve it for you.
Warm regards,
The Bioniq Team
High quality product
High quality product, personal whatsapp contact. All around a nice professional experience.
6 januari 2026
Review zonder uitnodiging
Antwoord van Bioniq
Hello Søren!
Thank you very much for your kind feedback. We’re really pleased to hear that you’ve had a positive experience with both the product and our team.
Providing high quality, personalised support alongside a professional and human touch is something we care deeply about, so it means a lot to hear this reflected back.
Thank you for your trust and for being part of the Bioniq community.
Warm regards,
The Bioniq Team
Love the personalised approach
Love the personalised approach, all our bodies are different and knowing that I can take only what is right for my body in a single shot, makes all the difference.
Feeling great form the first week of taking them.
26 januari 2026
Review zonder uitnodiging
Antwoord van Bioniq
Hi Ana Maria,
Thank you so much for sharing this! We’re really glad the personalised approach resonates with you.
You’re absolutely right, every body is different, and being able to support your own needs in a simple, tailored way is exactly the intention behind Bioniq. It’s great to hear you noticed a positive difference so early on, that’s always encouraging.
Thank you for your trust and for being part of the Bioniq community. We’re happy to support you on your health journey.
Warm regards,
The Bioniq Team
I am very happy with your product I am…
I am very happy with your product I am glad my wife found your company .keep up the good work we plan on being long term customers thank you
25 januari 2026
Review zonder uitnodiging
Antwoord van Bioniq
Hi Cathy,
Thank you so much for your kind message! We’re really glad your wife discovered Bioniq and that it’s been a positive experience for you.
It means a lot to hear that you’re happy with the product and planning to stay with us long term. Supporting sustainable, long term health is exactly what we aim for, so messages like this truly encourage our team.
Thank you again for your trust and support. We’re happy to be part of your journey.
Warm regards,
The Bioniq Team
Highly recommend
I have been using Bioniq Pro for a little over 2 years now. My bloodwork has improved dramatically, to the point my Dr said it looked like a 20 year old athlete’s. Not bad since I am 51 and started my journey at 278 lbs with an A1C of 12.1. I’m now 181 with an A1C of 4.9. A ton of work went into my transformation, but Bioniq was a part of this success. I am now an integrative health coach and several of my clients also use Bioniq. Great company, great product, and great customer support. They win in all categories!
23 januari 2026
Review zonder uitnodiging
Antwoord van Bioniq
Hi Jeremy,
Thank you so much for taking the time to share this. Reading your journey is genuinely inspiring!
The progress you’ve made is extraordinary, and you’re absolutely right to highlight the consistency, commitment, and lifestyle changes that made it possible. We’re honoured that Bioniq PRO could play a supportive role alongside the work you put in.
We’re also grateful for your trust as an integrative health coach and for recommending Bioniq to your clients. Supporting practitioners who care deeply about personalised, evidence based health is exactly why we do what we do.
Thank you again for your kind words and for being part of the Bioniq community. We’re proud to be on this journey with you.
Warm regards,
The Bioniq Team
EXTREMELY difficult to unsubscribe
They make it darn near impossible to cancel a subscription. I have never seen a subscription service this difficult to cancel.
21 januari 2026
Review zonder uitnodiging
Antwoord van Bioniq
Hi Nicholas,
Thanks for sharing this with us.
We’re really sorry to hear this has been frustrating. That’s not the experience we want anyone to have. Our team is always happy to help with subscription or cancellations and can walk you through it quickly.
Please reach out to our customer support team directly and they’ll make sure this is resolved for you as smoothly as possible: https://help.bioniq.com/kb-tickets/new
Best regards,
The Bioniq Team
Bioniq has been apart of my routine for…
Bioniq has been apart of my routine for almost a year now and I love it. I recover and just feel better overall. It is personalized to what you feel you need or lack and it’s just a great way to get your supplements in.
20 januari 2026
Review zonder uitnodiging
Antwoord van Bioniq
Hi Jamar,
Wow, thank you so much for sharing this!
It really means a lot to hear that Bioniq has become part of your routine and that you are feeling the difference in recovery and overall wellbeing.
Personalisation is exactly about supporting what your body actually needs, so it is great to know that this approach is working well for you :)
We are really glad to have you with us and to be supporting your health journey!
Best regards,
The Bioniq Team
They respect the time and never delay…
They respect the time and never delay .. and the have great support team which always connected and supportive
31 december 2025
Review zonder uitnodiging
Antwoord van Bioniq
Hi Khalifa,
Thank you so much for taking the time to share this!
We really appreciate your kind words about our team and service. Being reliable and supportive is something we care deeply about, so it means a lot to hear that you’ve felt well looked after.
We’re very grateful to have you with us,
Your Bioniq Team
New convert to Bioniq
I was new to Bioniq, and spoke to Sara who counselled me through the whole process. I had already had bloodwork done, so she guided me through uploading those tests, reviewing the suggested formula, and making some changes based upon what nutrionist's suggestions. Sara then finalised the order and shipped it out.
I am a convert! I was really struggling to swallow 20+ pills a day, and just got so fed it up. The granules of Bioniq are so easy to swallow, and honestly, kind of fun? The travel tins are great, and I have some at home and the office now, so I'm covered across all bases, and not yet missed a dose.
Really looking forward to my next blood test, and seeing the improvements in my markers.
Thanks again Sara, awesome customer service!
1 januari 2026
Review zonder uitnodiging
Antwoord van Bioniq
Hi Kish,
Thank you so much for sharing your experience with Bioniq!
We’re really glad to hear that the onboarding process felt clear and supportive, and that Sara was able to guide you through uploading your blood work, reviewing your formula, and tailoring it to suit your needs. That personalised step is at the heart of how Bioniq works.
We’re excited for you to see your next blood test results and truly appreciate you taking the time to leave such a thoughtful review. Thank you for being part of Bioniq.
Warm regards,
The Bioniq Team 💚
My experience has been great with this…
My experience has been great with this company and their product. Can't say enough. I like that these vitamins are blood work backed. So no guessing.
19 januari 2026
Review zonder uitnodiging
Antwoord van Bioniq
Hi Roy,
Thank you for sharing this!
We’re really glad you’ve had such a positive experience with Bioniq. Being guided by blood work helps remove the guesswork and makes personalised support feel much clearer and more intentional.
Cheers to your continued personalised health journey!
Best regards,
The Bioniq Team
Truly a game changing experience for…
Truly a game changing experience for me. After about 5-7 days my sleep quality noticeably improved, after a month I stopped waking up 3-5 times during the night. I love how it gives me a boost in the morning and helps me get through the day without feeling exhausted. Highly recommend!!
18 januari 2026
Review zonder uitnodiging
Antwoord van Bioniq
Hi Irina,
Thank you so much for taking the time to share your positive feedback!
Improved sleep and steadier energy are often some of the most meaningful signs that the body is getting the support it needs. When those foundations improve, everything else tends to feel easier too.
We really appreciate you taking the time to leave a review and share your experience. It means a lot to us.
Best regards,
Your Bioniq Team
I gave this scamming company a try 1…
I gave this scamming company a try 1 year ago it was something different the product didn't work fir me at all even tho I choked those nasty beads down faithfully. I tried to cancel it early into the first few tries because it was making me sick headaches and migraines. They refused to cancel it they didn't stand behind their guarantee at all. Then send me to collections for a useless product. That I only wanted to try for a month but they sent 3 months all at once. Just wait your predatory practices will come back to you in the end . And I will be watching for your fall
18 januari 2025
Review zonder uitnodiging
Antwoord van Bioniq
Hi Caleb,
Thank you for sharing your feedback.
We’re sorry to hear that this was your experience. We aim to be clear and transparent about our subscription terms, billing structure, and guarantees at every stage, and our customer support team is always available to explain these and help with any questions or concerns.
If you’d like us to review your case again or clarify anything further, you’re welcome to reach out to our team at any time and they’ll be happy to assist: https://help.bioniq.com/kb-tickets/new
We always strive to act fairly and in line with our stated terms.
Thank you again for taking the time to leave your feedback,
The Bioniq Team
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