Fantastic old fashioned customer service!!! Hallelujah . Kept informed every step of the way. I asked for a 30 min arrival call and they were as good as their word. Polite and brought the item in. Sm... Toon meer
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Lees wat reviewers zeggen
I only ordered the bed on Sunday then had an email to say it will be delivered Tuesday 28/04 or pick my own selected date I went with there delivery date and it was delivered on time both people who... Toon meer
Bedrijf heeft geantwoord
The sofa was purchased with a delivery date of or before Wednesday Shipped by the supplier. Quote: 1 item(s) will be delivered on or before 22/04/2026. I then received an email from the delivery... Toon meer
Bedrijf heeft geantwoord
Ordered a Birlea servile 6 chest of Drawers Came within 7 days choice of delivery day. On delivery day was updated along the way actually delivered exact time Guys were very polite and respectfu... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Here at Birlea, we pride ourselves on being an efficient, dynamic wholesale furniture supplier & manufacturer. Browse our range & find a stockist today!
Contactgegevens
6a- 1, Birlea Way, West Meadow Rise, Castle Donington, Derbyshire, Castle Donington,, DE74 2HL, Derby, Verenigd Koninkrijk
- 01332 812870
- info@birlea.com
- birlea.com
4,3
Uitstekend
4K reviews
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good communication regarding delivery
good communication regarding delivery. good quality furniture, easy to assemble
17 maart 2026
Antwoord van Birlea Furniture
Thanks so much for your review!
We’re delighted to hear you had good communication regarding your delivery and that you found the furniture high quality and easy to assemble.
Wishing you many happy years with your new Birlea furniture!
Delivery on time and very quick from…
Delivery on time and very quick from time ordered carried it into the house no complaints
20 maart 2026
Review zonder uitnodiging
Antwoord van Birlea Furniture
Thanks so much for your review!
We’re really pleased to hear your delivery arrived on time and was quick, and that everything was carried into the house smoothly.
Wishing you many happy moments with your new Birlea furniture!
Brilliant
Brilliant, delivered as agreed to an upstairs room 👍🙂
20 maart 2026
Review zonder uitnodiging
Antwoord van Birlea Furniture
Thanks so much for your review!
We’re thrilled to hear your delivery went exactly as planned and made it up to your upstairs room. Our team always aims to make the process as smooth as possible.
Enjoy your new Birlea furniture!
Delivery was within the hour slot…
Delivery was within the hour slot given. Good communication throughout. Delivery guys helpful and polite
19 maart 2026
Review zonder uitnodiging
Antwoord van Birlea Furniture
Thanks so much for your review!
We’re delighted to hear your delivery arrived within the scheduled time and that our team kept you informed throughout. It’s great to know the delivery team was helpful and polite too.
Wishing you many happy moments with your new Birlea furniture!
Jjlm
Hi
Just received my order from happy beds the picture
Is not like what has arrived it does not show central supports this is deceiving as I did not want this as I
Have to get a disabled transport trolly under the bed
I am very disapointed
19 maart 2026
Review zonder uitnodiging
Antwoord van Birlea Furniture
Thanks for your review.
We’re very sorry to hear that your order isn’t as expected and that the central supports weren’t clear from the picture — we understand how important this is, especially with your specific needs. Could you please provide your order details so our team can look into this further? We want to make sure we find the best solution for you.
Your feedback is really important to us, and we’ll make sure it’s reviewed carefully to help prevent this in the future.
Good quality goods
Good quality goods, but NOT to assemble at home, even with an experienced accompanying tradesman!
Birlea statement of "45 minutes for 2 man Build" completely misguided as our experience of Self + Tradesman = 6 hours!!
18 maart 2026
Review zonder uitnodiging
Antwoord van Birlea Furniture
Thank you for your feedback. We’re glad to hear you’re happy with the quality of the furniture. We’re sorry that the assembly took much longer than expected — we appreciate your comments and will pass them on to help improve the guidance we provide for assembly times in future.
Perfect console table.
Lovely piece of furniture, the solid drawer fronts, finger jointed drawers, screws to the back panel annd flawless finish all show it’s a quality piece.
12 maart 2026
Antwoord van Birlea Furniture
Thank you for your wonderful review! We’re delighted to hear you’re so pleased with the quality and finish of the furniture, and that the attention to detail really stood out.
Antwoord van Birlea Furniture
Thank you for your review! We’re pleased to hear our team were friendly, helpful, and arrived on time.
Easy delivery
Easy delivery. Furniture in the garage waiting to be checked later.
18 maart 2026
Review zonder uitnodiging
Antwoord van Birlea Furniture
Thank you for your review! We’re glad to hear delivery was easy. We hope everything is perfect when you get a chance to check your furniture.
Amazing company to deal with
Amazing company to deal with, kept me updated with my order and delivery time slot. Katy and the driver (sorry didn't get his name) were very friendly, polite and helpful.
17 maart 2026
Review zonder uitnodiging
Antwoord van Birlea Furniture
Thank you so much for your kind words!
We’re really pleased to hear you had such a positive experience with both the ordering process and delivery. It’s great to know Katy and the driver made such a good impression – we’ll be sure to pass your feedback on to the team.
Thanks again for choosing Birlea!
Delivery was poor and saw item outside…
Delivery was poor and saw item outside front door being dropped on concrete path. Nothing appeared broken, However, item appears to not be level. Draw fixing on second drawer rotates.
Not very happy considering how much this cost.
13 maart 2026
Review zonder uitnodiging
Antwoord van Birlea Furniture
Thank you for your feedback and for highlighting these issues. We’re really sorry to hear about the delivery experience — this is not the standard we expect. Our transport team will look into this further to ensure it doesn’t happen again.
Regarding the drawer and leveling issues, could you please provide the product name or order details? Our quality control team will review this and advise on the best way to resolve it.
The delivery person was great
The delivery person was great, I was on a work call and couldnt deal with the delivery so I asked him to just sort it and leave it to one side in the hallway, he did this with no bother and was very polite and helpful.
12 maart 2026
Antwoord van Birlea Furniture
Thank you for your feedback! We’re delighted to hear our delivery person was polite, helpful, and happy to accommodate your request — that’s exactly the service we aim to provide.
Comfortable bed good height …
Although flat pack my son managed to put my new bed together . It's the perfect height for me and the mattress is very comfortable . It contributes to a restful sleep. Thank you !
15 maart 2026
Review zonder uitnodiging
Antwoord van Birlea Furniture
Thank you for your feedback! We’re so pleased to hear your son was able to assemble your new bed and that the height and mattress are perfect for you.
It’s fantastic to know it’s contributing to restful nights of sleep!
Antwoord van Birlea Furniture
Thank you for your feedback! We’re thrilled to hear you found our team professional and helpful, and that they went the extra mile — that’s exactly the service we aim to provide.
Beautiful product
Beautiful product, reasonable pricing and speedy delivery. Will definitely purchase again from Birtley Furniture.
2 maart 2026
Review zonder uitnodiging
Antwoord van Birlea Furniture
Thank you for your feedback! We’re delighted to hear you’re happy with your product, found the pricing reasonable, and enjoyed a speedy delivery.
We look forward to welcoming you back for your next Birlea Furniture purchase!
Really polite
Really polite, helpful delivery drivers.
Furniture has gone together no problem and is of a good quality.
11 maart 2026
Review zonder uitnodiging
Antwoord van Birlea Furniture
Thank you for your feedback! We’re delighted to hear our delivery drivers were polite and helpful, and that your furniture assembled easily and is of good quality.
Not sure I would buy again
Delivery itself was ok but getting a suitable delivery date was not a good experience. As for the furniture for what you paid the drawers are not the best to open
13 maart 2026
Review zonder uitnodiging
Antwoord van Birlea Furniture
Thank you for your feedback. We’re sorry to hear that arranging a suitable delivery date wasn’t a smooth experience — our transport team will look into this further, as it’s not the standard we expect.
Regarding the drawers, could you please provide the product name or order details? Our quality control team will review this and advise on the best way to resolve it.
Antwoord van Birlea Furniture
Thank you for your feedback! We’re delighted to hear our delivery team were polite, helpful, and provided a great service.
Fantastic bed
Delivery A* nice delivery people, also took direct to the room it was going in, all I can say is thank goodness you can Utube how you can assemble the bed, the paper instructions aren’t great, I even put the bed together on my own, only needed my husbands help putting the frame onto the bed together hold the mattress
26 januari 2026
Review zonder uitnodiging
Antwoord van Birlea Furniture
Thank you for your feedback! We’re thrilled to hear our delivery team provided excellent service and even took the bed directly to the room.
We appreciate your note about the instructions — it’s great that the YouTube guides helped, and well done on assembling most of the bed yourself!
Assembly will take much longer than you think
The instructions are backwards and start at the end rather than at a sensible point. The furniture needs to be put together with plastic doweling rather than wood, which flattens and mushrooms rather than slotting together neatly. Once put together the bed looks good and feels sturdy but the assembly process is not simple at all
19 februari 2026
Antwoord van Birlea Furniture
Thank you for your detailed feedback. We’re glad to hear that once assembled, your bed looks good and feels sturdy. We’re sorry that the assembly process was challenging and that the instructions and fittings did not make it straightforward. We’ll pass your comments on to our QC team to help improve both the instructions and assembly experience in future.
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