Birmingham Reptiles Reviews 73

Delivery was on-time, and I was kept informed throughout.

Very quick delivery. The spider was kept safe in lots of packing and a heat pad. Delighted with my c.versicolor 😊

Fast service. Excellent communication

They were bang on sent the order through Sunday was all done in a couple of days excellent service would recommend 👌

From the initial contact to the delivery, everything was absolutely flawless! Everyone was incredibly helpful in answering my questions, and I am extremely grateful to all of you!

always get excellent service . Use live feed it’s always in excellent condition and arrives within 48hours of order. Been using for several years👍
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From start to finish, the experience with this team has been nothing short of excellent. Every member demonstrated true teamwork, clear communication, and a genuine commitment to delivering the best possible outcome. The coordination between the team members was seamless, and it was clear that everyone shared the same goal — complete customer satisfaction.

The customer service was exceptional — friendly, responsive, and always ready to go the extra mile. Every question was answered promptly, and every request was handled with care and professionalism. It’s rare to find a team so dedicated to ensuring that clients feel valued and supported every step of the way.

Delivery was equally impressive — timely, accurate, and exactly as promised. The attention to detail and reliability of the team made the entire process smooth and stress-free.

Overall, this is a team that truly sets the standard for excellence. Their teamwork, customer-first approach, and commitment to quality make them stand out. Highly recommended!

We ordered a lovely gecko of our choice, with a full set up and to London. Lovely pet to have as my daughter’s first reptile experience (lovely care guide given if needed) and I’d highly recommend them any time or day.

The locust arrive the next day they were well packaged so the locust would not spill and all for was alive

Did not have what I opted for but provided another option. Received purchase safely and had questions answered.

Painted dragon delivered healthy and is an active pet.

Our gecko is boarded here when we go away. Brilliant staff and care provided everytime.

All was so perfect from first message to delivery:-) so so helpful with all my questions thanks a lot to all of u:-))))

Found exactly what I needed, at a great price and the shipping was fast. Perfect!

As usual, an impeccable service!
Nothing is ever too much trouble for these guys!
The help,advice and the service is the best,
Delivery as always fast, reliable,next day service,
Without these guys I would of made several mistakes with set ups equipment ect,
I would only ever use these and anyone looking for a trustworthy company, who will go out of their way to help I assure you this is the place to go, I could never give these guys less than 5 Stars !!

Great staff and looks after their reptiles really well. Great husbandry!

The phone call to say it was out of stock even when it said it was in stock on the website offered to put the money back in the bank ore send it out first thing when it comes in in a couple of days.

We had a great experience at Birmingham reptiles. The staff were friendly, knowledgeable and helpful. They were very patient, they showed us lots of options and gave us time to make our decision. We brought two lizards and the tanks and evening they need.