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Beoordeeld met 3 van de 5 sterren

It's been a mix of ups and downs, with moments of brilliance overshadowed by occasional challenges. The platform is okay, but there's a palpable sense of untapped potential. It's not bad by any means,... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 1 van de 5 sterren

Anche questa piattaforma è una truffa si tratta sempre deli stessi criminali di Bitbinx e binbitex, e anche questa già stata oscurata. Fanno una serie di recensioni false che la fanno sembrare affida... Toon meer

Beoordeeld met 1 van de 5 sterren

ESTAFADORES!! No se conforman con quedarse tu dinero de inversión, si no que además para rematar piden unos supuestos 2000€ mas de impuestos para que puedas retirar el dinero! SINVERGÜENZAS!! Como... Toon meer

Beoordeeld met 1 van de 5 sterren

Until a few days ago everything was fine, but now everything wrong, no contact, no platform, money gone,! Had some good trades with Vasilis, then all went downwards, someone called Stefan took over... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Financieringsmakelaar

Geschreven door het bedrijf

Bit Matic is an innovative trading company aiming to revolutionize online trading. We offer unparalleled investment opportunities with leverages of up to 1:500, empowering clients to explore multiple markets and maximize their returns. Our web-based platform ensures seamless trading experiences on any device, providing tight spreads that optimize profitability. With our advanced security system and 2FA authentication, clients can trade with peace of mind, knowing their personal and financial information is protected. We pride ourselves on supporting diversification, allowing traders to access stocks, crypto, commodities, and forex, expanding their investment portfolios. Our commitment to education sets us apart, providing extensive resources such as eBooks, videos, one-on-one sessions, and webinars to empower traders and ensure their success.


Contactgegevens

1,6

Zeer slecht

TrustScore 1.5 uit 5

80 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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Beoordeeld met 2 van de 5 sterren

Good news

Manténgase alejado de Bitmatic, es una empresa fraudulenta. Perdí alrededor de €27,098 € con esta empresa. Le recomiendo que se, comunique con la empresa a mi nombre para obtener ayuda, la cual me ayudará a recuperar todo lo que perdí. Por favor, haga lo mismo si usted también es una víctima.

13 november 2023
Review zonder uitnodiging
Beoordeeld met 2 van de 5 sterren

was great for a month or so until i…

was great for a month or so until i didnt give in to the pressure of putting in another few thousand and now cant get on the trading site no contact from anyone via email or phone. could it be because i asked to make a withdrawal or because i wont put thousands in

16 december 2023
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Have been unable to contact the site…

Have been unable to contact the site either via the internet or by phone. Monies now stuck with them if any left!!
A/c manager Stephan Gallo not answering phone and London site contact not working either.
?scam

12 december 2023
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Avoid these people …

Until a few days ago everything was fine, but now everything wrong, no contact, no platform, money gone,! Had some good trades with Vasilis, then all went downwards, someone called Stefan took over to save account but no contact! Hope they can sleep at night after ripping people off!
Still several days later no contact, no emails no access by phone, so much for a good Christmas

14 december 2023
Review zonder uitnodiging
Logo BitMatic

Antwoord van BitMatic

Dear Bill,

I hope this message finds you well. I sincerely apologize for any inconvenience you've experienced recently with our platform. Rest assured, we take this matter seriously.

I would like to investigate and address your concerns promptly. Kindly provide me with your account details, such as username or registered email, so that we can look into the issue and work towards a resolution.

Your satisfaction is our top priority, and we appreciate your patience as we strive to resolve this matter for you.

Best regards,

Beoordeeld met 1 van de 5 sterren

Is Bitmatic a Scam?

I have been trading reasonably successfully with Bitmatic for some months & even made a couple of profit withdrawals.
However, the trading site has not been available all day today & phone calls/whatsapps to my chief advisor Andreas Wolf have not been picked up. Similarly there has been no response to an email requesting an urgent response from Luca Moretti with whom I have exchanged emails previously. A phone call to the UK telephone number from which I have been contacted right up to yesterday was answered but I was put on hold waiting for some time for an agent- & was then disconnected. I am pleased I did not follow the frequent suggestions to add more funds to my trading account as I now fear this may have been a scam...

13 december 2023
Review zonder uitnodiging
Logo BitMatic

Antwoord van BitMatic

Hello Michael,

We're disappointed to learn about your negative encounter. Your feedback helps us improve, and we'd like to understand more about your situation. Could you please provide more details by contacting our support team?

Sincerely,

Beoordeeld met 1 van de 5 sterren

Creo que nos han timado.!!

Hola yo también sigo sin poder acceder a la plataforma y el asesor no recibe los whatsaps que le mando-
Estaba un poco receloso pero esto me esta asegurando que es un timo.

Respuesta:
Después de su respuesta y viendo las respuestas que ustedes dan a otros usuarios, me reafirmo que todo esto es un TIMO por que no aportan ninguna solución, por lo que procederé a divulgarlo por todas las redes sociales pertinentes, así como las correspondientes denuncias a todas la autoridades que correspondan.!!

13 december 2023
Review zonder uitnodiging
Logo BitMatic

Antwoord van BitMatic

Hola Ramon,

Lamentamos sinceramente los inconvenientes que has experimentado al intentar acceder a nuestra plataforma. Queremos resolver esto de inmediato. ¿Podrías proporcionarnos más detalles sobre el problema que estás enfrentando? También, por favor, verifica si has probado las soluciones básicas, como borrar caché y cookies o utilizar otro navegador.

Estamos comprometidos a brindarte una experiencia sin contratiempos, y trabajaremos diligentemente para solucionar cualquier problema que puedas tener.

Quedamos a la espera de tu respuesta.

Saludos,

Beoordeeld met 2 van de 5 sterren

I may have been wrong!!10mins ago I received a call from my Advisor Vasilis. He said he was away at a training session and was unable to contact me. He also, said there was a problem with the platfor sites which will be resolved on Monday.

I started trading on Bitmatic about 3 weeks ago. My advisor Visalis has been brilliant all the way through. On his advice I have traded each day and made steady profits.
HOWEVER, today I did not hear from him and cannot reach him. What’s more ALARMING is that I cannot access the platform. All three addresses are unreachable as is my advisor Visalis. I am VERY WORRIED. No response from the support email address. No answer from telephones!!!!! What is going on???

13 december 2023
Review zonder uitnodiging
Logo BitMatic

Antwoord van BitMatic

Dear Norman,

Thank you for bringing this to our attention, and we sincerely apologize for the inconvenience you've experienced. We take matters like this seriously.

Rest assured, we are investigating the situation with the utmost priority. Our team is working diligently to resolve the issue and locate your advisor, Visalis. We understand the urgency and share your concern.

To expedite the process, kindly provide us with your account details via a private message or reply to this email. This will enable us to investigate your case thoroughly and keep you updated on the progress.

We appreciate your patience and cooperation as we work to address this matter promptly.

Best regards,

Beoordeeld met 1 van de 5 sterren

No tengo URL para poder acceder( SI ALGUIEN LA TIENE QUE LA PONGA PORFAVOR), la cambian casi todos los dias.

Estoy en la misma situación:
No me acabo de fiar.... A veces pienso que la Plataforma es genial, y otras que me están timando.... Hoy no puedo acceder a la plataforma, a todos los contactos de bit-matic que escribo me rebota. No he podido sacar el dinero, alguien lo ha hecho?

No hay manera de contactar con ellos.... No me fio

13 december 2023
Review zonder uitnodiging
Logo BitMatic

Antwoord van BitMatic

Estimado/a Chelo,

Lamentamos mucho escuchar sobre tu experiencia. Nos gustaría investigar esta situación de inmediato. ¿Podrías proporcionarnos más detalles como tu nombre de usuario o correo electrónico asociado para que podamos ayudarte de manera más efectiva?

Estamos comprometidos a resolver este problema y restaurar tu confianza en nuestra plataforma.

Quedamos a la espera de tu pronta respuesta.

Atentamente,

Beoordeeld met 5 van de 5 sterren

My journey with BiMatic has been a mix…

My journey with BiMatic has been a mix of highs and lows. Some days are great, while others leave room for improvement. The platform is functional, but not without its challenges. Customer service could use some enhancement. Despite the ups and downs, BiMatic manages to deliver an okay trading experience. There's potential for growth, and I hope to see the team addressing the areas that need attention. It's a decent option but with room for improvement.

7 februari 2023
Logo BitMatic

Antwoord van BitMatic

Dear Demóstenes,

Thank you for sharing your experience with BiMatic. We value your feedback and are glad to hear that overall, you find our platform functional and your trading experience satisfactory.

We acknowledge your comments about the challenges you've faced and understand the importance of continuous improvement. Rest assured, we are committed to enhancing our customer service and addressing areas that need attention to provide a better overall experience.

We appreciate your support and look forward to serving you even better in the future.

Best regards,

Beoordeeld met 1 van de 5 sterren

I have just had my account stripped of…

I have just had my account stripped of my money which was there today I had my all out ballance which I was withdrawing but on checking the amount I was withdrawing to see if all OK it was canceled ao I tried again a different amount to find within an hour that had been cancelled on going on my trading found that there had been a trade that I did not do now all my money has disappeared, this was for my van I had waited so long for, Now my meditator has disappeared off anyway of contacting him, the email I sent was thrown back at me the number he called from said no such person on that number, is this what you do to people I am a 76 year old disabled pensioner and now I have lost all that I put into this so called trusted place, I started off little as advised. I did everything my mentor told start little, I was sceptical all the way, he rang everyday and showed me what to do, little an often I built up an deposited a little more, then he started not calling, his son was rushed into hospital, the latest which was over 2 weeks he had not contacted mean, so I needed to withdraw some of my money, he calld me straight away, and said your leaving us, I said no I have to purchase something but left money in to carry on trading, he said I will call you later an we talk that was yesterday 6th December at about 2pm, I heard nothing from him emailed to say I am home for him to call, did not think no more until this morning when I found there had been another trade without my knowledge and now I have nothing, can you help to find out how an why both my requests had been cancelled in such a short time, now I have nothing my money has gone, I need answers and what do I do to get my mo ey back that has been stolen from me. I am hurt & very very ANGRY

Why have I not had any response to this Review from Bitmatic I think I deserve one..after my Mentor disappeared & my money

7 december 2023
Review zonder uitnodiging
Logo BitMatic

Antwoord van BitMatic

Hello Janis,

I sincerely apologize for the distress you've experienced and the delay in addressing your concerns. Your situation is of utmost importance to us, and I'm here to assist you.

To investigate and resolve the issues with your account, we require additional information. Kindly provide your account details, including the username and any transaction IDs related to the canceled withdrawals and unauthorized trades. This information will aid us in conducting a thorough review of your case.

Rest assured, we are committed to resolving this matter promptly and ensuring you receive the support you need. Please reply to this email with the requested details at your earliest convenience.

Thank you for your patience and understanding.

Best regards,

Beoordeeld met 4 van de 5 sterren

Learning the ropes

Learning the ropes, making money with BiMatic. Account manager, Alex, knows his stuff.

24 mei 2023
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Antwoord van BitMatic

Hi Shona,

Thank you so much for taking the time to share your positive experience with BiMatic. We're thrilled to hear that you're learning and making money with us. Our team, especially Account Manager Alex, is dedicated to providing excellent service and guidance.

If you have any questions or need further assistance, feel free to reach out. We appreciate your trust and look forward to supporting your success with BiMatic.

Best regards,

Beoordeeld met 3 van de 5 sterren

It's been a mix of ups and downs

It's been a mix of ups and downs, with moments of brilliance overshadowed by occasional challenges. The platform is okay, but there's a palpable sense of untapped potential. It's not bad by any means, but there's room for improvement. BiMatic, you've got my attention, now let's turn this journey into a smoother and more consistent ride.

10 maart 2023
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Antwoord van BitMatic

Dear Doris,

Thank you for taking the time to share your thoughts about our platform. We appreciate your honest feedback and are pleased to hear about the moments of brilliance you've experienced.

We understand there are areas where we can improve, and your insights are invaluable in guiding us towards a smoother and more consistent user experience. We are committed to tapping into our full potential and enhancing your journey with us.

Your attention is valued, and we look forward to making your experience even better.

Best regards,

Beoordeeld met 5 van de 5 sterren

While the journey hasn't been entirely…

While the journey hasn't been entirely glitch-free, the consistent profits have been a reassuring aspect. The user-friendly platform has made learning and earning a seamless process. It's like riding a bike; a few wobbles, but ultimately a good ride. With some refinements, BiMatic has the potential to become an undisputed champion in the trading world.

27 maart 2023
Logo BitMatic

Antwoord van BitMatic

Hi Igino,

Thank you for sharing your experience with us! We're thrilled to hear that you find our platform user-friendly and that you've experienced consistent profits. Your analogy of it being like riding a bike, with a few wobbles but ultimately a good ride, resonates with us.

We appreciate your suggestions for refinements, and we're constantly working on improving BiMatic to provide an even better trading experience. Your support means a lot, and we're excited about the potential you see in us.

If you have any specific suggestions or feedback, feel free to reach out. We value your input.

Best regards,

Beoordeeld met 5 van de 5 sterren

BitMatic has been a reliable partner in…

BitMatic has been a reliable partner in my crypto investment journey, with an easy-to-navigate platform and a knowledgeable and responsive support team. I feel secure with them, and they continue to impress me with their commitment to customer satisfaction.

8 juni 2023
Logo BitMatic

Antwoord van BitMatic

Hello Lara,

We're glad to have met your expectations!

Thank you for taking the time to share your positive experience.

Your satisfaction is our priority, and we're here whenever you need us.

Sincerely,

Beoordeeld met 4 van de 5 sterren

BitMatic removed the intimidation…

BitMatic removed the intimidation factor from the crypto trading game for me. The supportive environment and easy-to-understand resources meant I didn't feel overwhelmed. Compared to other crypto platforms, BitMatic stands out with its genuine guidance and user-friendly approach.

28 maart 2023
Logo BitMatic

Antwoord van BitMatic

Hello Brandon Carey,

We're glad to have met your expectations! Thank you for taking the time to share your positive experience. Your satisfaction is our priority, and we're here whenever you need us.

Best regards,

Beoordeeld met 1 van de 5 sterren

Preocupacion

Hace un mes abri una cuenta en bit_matic y mi preocupación es que yo no puedo manejar mi capital, solo ellos pueden transferirme el dinero y esto es una cosa que me preocupa. No sé hasta qué punto es legal

12 oktober 2023
Review zonder uitnodiging
Logo BitMatic

Antwoord van BitMatic

Estimado Chuletonpicon,

Agradecemos tu feedback y entendemos tus inquietudes. Queremos asegurarte que la gestión de capital en Bit_matic cumple con todas las regulaciones legales. La limitación de transferencias tiene como objetivo garantizar la seguridad y protección de tus fondos.

Si tienes más preguntas o necesitas información adicional, no dudes en contactarnos directamente. Estamos aquí para brindarte la tranquilidad que necesitas.

Atentamente,

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