We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie

Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie

Lees wat reviewers zeggen

Beoordeeld met 1 van de 5 sterren

Update on 13th sept evening - No email response giving exact timeframe for full refund. Update - 9th Can you update about how much is standard time frame for getting exact reply a... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 1 van de 5 sterren

Attention, prélèvement abusif ! J'ai été très surpris de constater un prélèvement de 82,39 € sur mon compte bancaire le 1er septembre, alors que je ne suis pas inscrit sur votre site. J'avais si... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 1 van de 5 sterren

"I was scammed by Bitesy. They charged my card 2-3 times without my explicit consent, stealing around $99.98 & 99.99USD same day 4sep from my account for hidden add-ons that I never wanted to buy. Thi... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 3 van de 5 sterren

Bitesy had finally gotten back to me and promised to refund my money to me within 5 to 8 working days. I only hope they are sincere and genuine. When that happens, I would come back here and publicly... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Engels instructeur

Over Bitesy

Geschreven door het bedrijf

Speaking English confidently takes more than memorizing grammar and vocabulary. Bitesy helps language learners build real-world speaking confidence through bite-sized, practical English lessons and guided practice.

Designed for professionals, students, and travelers, Bitesy helps learners overcome self-doubt and speak more naturally in everyday conversations.


Inside Bitesy

Bitesy combines short lessons with practical speaking practice to make English learning easier to fit into daily life and more relevant to real conversations.

bitesy app

Personalised Lessons

Lessons adapt to your level, helping you build confidence one conversation at a time.

AI Conversations

Turn practice into real conversations with an AI coach available whenever you need it.

Track Your Progress

Keep motivated by seeing your progress and celebrating every step forward.

start learning today

Things You Should Know

A few important details about subscriptions, cancellations, refunds, and how to contact Bitesy support.

Clear Subscription Terms

We offer multiple subscription plans, and all pricing, billing details, and renewal information are shown clearly before checkout so you always know exactly what you're signing up for before making a purchase.

Easy cancellation

If Bitesy isn't the right fit for you, you can request to cancel your subscription at any time by contacting our support team via email or contact form. Once processed, we’ll send a confirmation to the email associated with your account.

24/7 support

Our dedicated support team is available 24/7 and typically responds within around 20 minutes. More complex requests may take a little longer. For the fastest assistance, we recommend contacting us through one support channel at a time.

Subscription Terms Illustration


FAQ

Why do I need to complete the quiz?

The quiz helps personalize the experience to what you’re currently working through and what you’d like to improve or focus on inside the app.

How do I access the app after signing up?

After signing up and completing the initial steps, you can save the app directly to your phone’s home screen through your mobile browser for quicker access anytime.

If you need any help with setup or logging in, our support team is always happy to assist. Contact us


Stay Connected


Contactgegevens

1,3

Zeer slecht

TrustScore 1.5 uit 5

126 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Vraagt klanten om een review

Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.

Heeft 93% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 1 week

Zo gebruikt dit bedrijf Trustpilot

Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.

1,3

Alle reviews

(126)

125 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 1 van de 5 sterren

App is a Scam

Bought the 1 month plan and even added the 60 something dollars for the AI thinking I will have a live conversation with an AI avatar as advised, but nothing only chatbot I mean who pays 60 bucks to have a chat with a chatbot. Now when I try cancelling my subscription I get user with email not found, so far have disputed the transaction with the bank hoping to get my refund. Please just be honest with your advertisement.

30 april 2026
Review zonder uitnodiging
Logo Bitesy

Antwoord van Bitesy

Hi there, Ian,

I apologize for the confusion and frustration caused by this situation. Please get in touch with us at info@bitesy.org and we will assist you with your subscription.

Best wishes,
Bitesy Team

Beoordeeld met 1 van de 5 sterren

I want to to cancel my subscription

I want to to cancel my subscription, initially it charged 15 pound ,but next month charged 35 without my consent.
When ism trying to cancel subscription, there are no options shows

30 april 2026
Review zonder uitnodiging
Logo Bitesy

Antwoord van Bitesy

Hi there, Nimmi,

Please get in touch with us at info@bitesy.org and we will assist you with the cancellation!

Best wishes,
Bitesy Team

Beoordeeld met 1 van de 5 sterren

This is a SCAM.

This is a SCAM.
There is no real AI Tutor for verbal communication.
I tried to unsubscribe within the 7-day trial period but the CANCELLATION BUTTON on the APP is FAKE!

I even sent many emailss to info@bit??y.org and replied to the private message as what the FB customer service officially instructed. The company still KEPT CHARGING me for 3 months !

I have to close my account and report to the case to local police so as to stop their illegal billing!!!

31 januari 2026
Review zonder uitnodiging
Logo Bitesy

Antwoord van Bitesy

Hi there,

I'm sorry to hear about the unexpected charges, however, I have to note that we do not offer 7-day trials or anything of the sort at the moment.

Please share your contact details so I can take a look at our records and see what exactly happened.

Best wishes,
Bitesy Team

Beoordeeld met 1 van de 5 sterren

Very much money oriented

Very much money oriented. The advertisement is misleading. You have to enrol with a £15 commitment but for the AI coach you need another £44.
Such a rip off. Use chat gpt for free speaking tool.
Don’t be fooled

Reply to the response - dated 1/5/26.

I paid £44 now and upgraded Bitsey. It still doesn’t allow me to access the AI speak correcting coach. I need to type and it will give me the answer. Free chat chat gpt can do it.

I emailed but it bounced

29 april 2026
Review zonder uitnodiging
Logo Bitesy

Antwoord van Bitesy

Hi there, Martin,

I apologize that the pricing did not meet your expectations. For any assistance with your plan or subscription, please get in touch with us at info@bitesy.org.

Best wishes,
Bitesy Team

Beoordeeld met 1 van de 5 sterren

SCAMMERS stay away

8Agree, with another coment which I've just read for Bitesy app. Their English app is very basic, I went on a 3 months trial but they were trying to sell another AI product, before I could confirm they've taken £44 from me in no time. I tried emailing them for refund and no reply. Now I've got to raise this with my bank to cancel any future payments. They don't have any cancellation feature that works. When I click on cancel my subscription it says cant find my email. How funny they can't find my email but have stored all my payment details. Seriously, stay away from them.

Thanks for the quick response on this platform, but you might have to check your inbox regularly too! I've raised an email already with no response.

21 april 2026
Review zonder uitnodiging
Logo Bitesy

Antwoord van Bitesy

Hi there,

Please get in touch with us at info@bitesy.org and we will assist you with your subscription!

Best wishes,
Bitesy Team

Beoordeeld met 1 van de 5 sterren

Scammers

Scammers, I subscribed because of their Facebook ads about communication skills improvement, when I subscribed for three months then I come to know that its just set of some MCQs without any Ai interactive chatbot. I tried to contact with them so many times but they didn't respond. There is not refund option and subscription cancel page is not working.
Now I want refund but have not found any refund option.
Please refund my payment $29.99.

I have emailed you multiple times to your given email id but you have not replied any time. I have also sent you a facebook message but you have not replied yet. Please give me another email id then I can contact with you. And your site's subscription cancellation page is not working. Please fix it.

Thanks
Aminur Rahman

22 april 2026
Review zonder uitnodiging
Logo Bitesy

Antwoord van Bitesy

Hi there, Aminur,

I apologize for the frustrating experience. Please get in touch with us at info@bitesy.org and we will assist you.

Best wishes,
Bitesy Team

Beoordeeld met 1 van de 5 sterren

🚨 SCAM ALERT – Bitesy 🚨

Sharing my experience so others don’t get stuck like I did.I subscribed through their platform, but when I tried to cancel:
There is no clear way to unsubscribe on the app or website
I sent multiple emails(info at bitesy.org) to support and received no response
There is no contact number or real customer support available

It’s a complete dead end once they have your payment details.

This feels like a subscription trap — you can get in easily, but getting out is extremely difficult.

⚠️ If you’re thinking about using Bitesy, be very careful.
Do NOT enter your card details unless you’re 100% sure.

If you’re already subscribed, contact your bank immediately and block further charges.

18 april 2026
Review zonder uitnodiging
Logo Bitesy

Antwoord van Bitesy

Hi there, Brinda,

I'm sorry to hear about this situation. I tried looking up e-mails with your name but was unable to find any records of contact.

Could you share your contact details with me so I can assist you properly?

Best wishes,
Bitesy Team

Beoordeeld met 1 van de 5 sterren

These are scammers

These are scammers, I subscribed because of their Facebook ads about communication skills improvement, when I subscribed for three months then I come to know that its just set of some MCQs without any Ai interactive chatbot. I tried to contact with them so many times but they didn't respond. Plzy stay away from these scammers.

11 april 2026
Review zonder uitnodiging
Logo Bitesy

Antwoord van Bitesy

Hi there,

I'm very sorry to hear about this frustrating experience - I would like to make things right.

Please make sure that you are contacting us at info@bitesy.org, or share your details with me here on Trustpilot.

Best wishes,
Bitesy Team

Beoordeeld met 1 van de 5 sterren

This business is a scam

This business is a scam. I skimmed through to see what it is about, somehow they got my information and tried to charge me. I never considered subscribing to it at all. Hope people out there have to be careful. Doing business with no ethics is not acceptable to me.

1 april 2026
Review zonder uitnodiging
Logo Bitesy

Antwoord van Bitesy

Hi there, Jennie,

I'm sorry to hear about this experience, however, I must clarify some things:

To make a purchase with us, you would have to go through the process of completing a personalised quiz, choosing a subscription plan that fits your needs, adding your payment details, and finally pressing "Pay".

Without these steps, it's physically impossible for us to charge you for anything.

Best wishes,
Bitesy Team

Beoordeeld met 1 van de 5 sterren

Dont subscribe

This is an app which will take your money and then there is no email from them, no contact, they will disappear. i am not even able to access lessons for which i paid because they didnt send me any email to set the login

27 maart 2026
Review zonder uitnodiging
Logo Bitesy

Antwoord van Bitesy

Hi there,

I'm sorry to hear about this confusing experience.

Firstly, please check your spam inbox and any other e-mails that you are using - it's highly possible that you purchased the program with a different email address than the one that you usually use.

Secondly, if you're still facing issues, please contact us at info@bitesy.org and we will assist you.

Best wishes,
Bitesy Team

Beoordeeld met 1 van de 5 sterren

They don’t return the money during…

They don’t return the money during their 14 day period. Every feature is additional cost. I signed the yearly plan and on the second itself wanted them to cancel it. But did not receive any response. The app does not allow you to cancel the subscription. Please be extremely careful on the Bitesy thing.

22 maart 2026
Review zonder uitnodiging
Logo Bitesy

Antwoord van Bitesy

Hi there, Satish,

I apologize for the confusion caused. I tried looking up your name in our records and was unable to find a reference of contact.

Please get in touch with us at info@bitesy.org so we can process your request.

Best wishes,
Bitesy Team

Beoordeeld met 1 van de 5 sterren

Waste of time and money.

Not a well developed app - no contact info, cant unsubscribe this. they have a button to unsubscribe but it redirects to signing up again. Very bad experience with this app.

24 maart 2026
Review zonder uitnodiging
Logo Bitesy

Antwoord van Bitesy

Hi there,

I'm sorry for the confusion caused - please get in touch with us at info@bitesy.org, we will gladly assist you.

Best wishes,
Bitesy Team

Beoordeeld met 1 van de 5 sterren

Completely crappy app and no response…

Completely crappy app and no response on refund

I wrote a refund query to this exact email and had no answer

I can’t attach the screenshot here

Please refund my money

14 maart 2026
Review zonder uitnodiging
Logo Bitesy

Antwoord van Bitesy

Hi there, Yuriy,

Please make sure that you are attempting to contact us at info@bitesy.org - unfortunately, I was unable to find a record of contact with your name.

We will assist you ASAP!

Best wishes,
Bitesy Team

Beoordeeld met 1 van de 5 sterren

Totally a scam

SCAM ALERT! 🚩
This app is a total rip-off. They lure you in for a month and then block you from unsubscribing. Zero customer support. They completely ignore emails while they keep stealing your money. How is this even legal? DO NOT DOWNLOAD.

15 maart 2026
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Misleading Advertisement and No Refund Support

I purchased a subscription after seeing an advertisement that claimed I could talk to an AI and improve my confidence in speaking. After paying £68.18, what I received was just a very basic and disappointing AI chatbot.

When I tried to contact customer care, they were unreachable and have not responded to my messages. The advertisement promised a 30-day money-back guarantee, but I am unable to cancel the subscription or request a refund.

They sent several emails encouraging me to purchase the subscription, but once I made the payment, they completely disappeared.
Don't subscribe!!!

13 maart 2026
Review zonder uitnodiging

Dit is Trustpilot

Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.

Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.

Lees meer over Trustpilots reviewproces.

Hier vind je 8 tips voor het schrijven van een goede review.

Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.

Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.

Lees meer