Dear Nostalgic Maiden,
Thank you for your leaving your feedback on our casino, we really appreciate your honesty.
While we'd love the opportunity to regain your trust, we understand how frustrated you must be. We deeply apologize for the inconvenience.
As we can see, at the moment, your deposit issue is still in the process of solution, as there are some technical difficulties observed on a side of the payment provider. Please take into account, that we are not a blockchain casino and cannot directly accept payments from players. Instead, we use a crypto-provider, who conducts all deposit transactions for us. Moreover, we assure you, that as soon as this matter is resolved, you will be informed with the result by e-mail.
We highly appreciate our customers, and aim to be right there on time, providing our professional help and live support.
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Kindest regards,
Bitstrike Casino Team